January & February METRONews
New Year, Same Us

The Metron Support Services Team is happy to support you! We also appreciate the support each doctor, technician, or staff assistant gives back to us each day. 

Here are just a few benefits you may or may not be taking advantage of in your practice.
  • LIVE Personal Support Services available daily Monday-Friday 8:00 am to 6:00 pm CST
  • Personalized Basic and Advanced Metron Software Training Sessions 
  • Support Services Website
  • Over 25 Online Training Sessions plus How-To Documents
  • Image Quality & Technique Assistance
  • Automatic Software Upgrade when available
Issues Connecting to a HotSpot?
Have you connected to your Phone’s hotspot or clinic’s wireless network successfully before and now are not able to connect? Let us help!

Sometimes our computers are too smart and remember too much information like old passwords. This is the main reason people are not able to connect to their wireless.

Windows will not prompt you to type in a new password unless you remove the old password from the computer's memory first. Here are the steps you will need to take to remove the old password:
  1. Click the Windows button in the bottom left hand corner of your screen
  2. Click Settings
  3. Click Network & Internet
  4. Once there click on Wi-Fi on the left-hand side
  5. Then Manage Known Networks
  6. Click the name of the HotSpot or wireless network you are trying to connect to
  7. Click on the Forget button
  8. Exit out of the screen

Next time you go to your wireless network to connect you will be prompted for a password. You will now be able to type in your new password.

Your Next METRONews
Your next bi-monthly issue will be emailed Wednesday, March 10, 2021.