January 2018 - In This Issue:
Celebrating January
Here are a few days to observe!

New Year's Day
Monday, January 1-Welcome 2018!

Monday, January 8

National Dress up Your Pet Day
Sunday, January 14

N ational Get to Know Your Customers Day
Thursday, January 18

National Answer Your Cat's 
Question Day
Monday, January 22
Metron Manual Backup

Mobile Practitioner? Do you take your practice on the road? Metron Support Services has a solution to secure a backup of your Metron files that does not require Internet access. Metron Manual Backup is an onsite option you control from your desktop. Unlike our Metron Back ME UP service, this solution is performed and monitored by you. It could be the perfect backup option for your mobile practice.  

Contact us for setup!
How do you use Metron? What is your best X-Ray story? Here is your chance to share how you are using Metron and tell us about your practice. Maybe you are being creative with Metron...tell us about it! We just ask for a few minutes of your time. 

Contact us to be featured in the METRONews Practice Spotlight.

Coming in February 2018!
Watch for your February METRONews

The next monthly issue will be emailed Tuesday, February 6, 2018.
Welcome to Metron Support, Kiley!

If you have called Metron Support Services in the past couple of months, you may already know and have talked with Kiley. 

Kiley grew up on a hobby farm and loves animals of all kinds. She started riding horses when she was nine years old. 

JT ( pictured above) is Kiley's retired show horse and she rode him up  to 4th level Dressage and trained with several Grand Prix trainers at KYB Dressage, Ots Sunrise Farm and many others. 

Kiley is now training Boo, her 3-year-old APHA (Paint horse), for English and Western Pleasure, as well as occasional trail riding. 

As one of your Support Services Representatives, Kiley especially loves the "problem solving" aspect of customer service. 

Perhaps she just threw a challenge out there!
And a look back at 2017!
Fun to turn the page and peek at the past 12 months!
We have welcomed so many new faces to our Metron Support Services team in the past year PLUS we moved our office to a downtown Green Bay location in March. The expanded facility and additions to our team help us to serve you better.

In 2017, we welcomed  Lisa, Erin, Justin, Steve, Dan, Ryan, Kris, Tim, Jenny, Jeff, Amy, Sahil, Bryan, Cassandra, and Kiley to your support team! 

"My experience here has been wonderful so far, this truly is a great team that we have, and I look forward to everything we might accomplish together!!!"

We also celebrated work anniversaries of so many support technicians you talk to every day!

And, of course, as a veterinary practice, you greet and service family pets every day...cherishing them as if they were your own.

We had fun this past year telling you some stories about our own furry friends and these adventures will continue in 2018.

Coco is a lovable, grumpy six-year-old chocolate lab. Salvatore and Tolkien are foster brothers and Brianna says her family is complete with these two adorable additions! Ginger...well she could not be cuter in her favorite spot. Harley and the hunting season are a match...not only for her November birthday, but  she loves going deer hunting & camping with Jim.

November was a very special month as we honored and thanked our own veterans on Veteran's Day. Each person shared their unique experience, story and impact on their life.

Our hearts are huge and were grateful on this day and will be throughout this new year.

Metron Support Services
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