July 2017 - In This Issue:
Celebrating July
Here are a couple days to observe!

Saturday, July 15 

Monday, July 31
Meet Joe's Cat!


Nugget is eight years old and is a very talkative and a feisty kitty. She sometimes thinks she is a guard dog greeting people at the front door but then always keeping birds at bay in our backyard!

Joe Skinner
Support Services Technician
Keeping your Pets Cool & Safe This Summer



Who doesn't love to play outside during these warm summer days and evenings? Being a kid at heart, you can't help but enjoy this season.

As we enter the middle of July, take note to keep your family friend cool during these hot days too. It will be fun and beneficial for both of you!

Here are a few tips!
Watch for your August METRONews...


The next monthly issue will be emailed Tuesday, August 1, 2017.
CONNECT WITH US
Mid-Year Reminder of Support
Be sure to take advantage of all available benefits

The Metron Support Services Team is happy to support you! We also appreciate the support each doctor, technician, or staff assistant gives back to us each day. 

So, what is in it for you? Why is it great for your practice to remain supported throughout the years?

Here are just a few benefits you may or may not be taking advantage of in your practice.
  • LIVE Personal Support Services available daily              Monday-Friday 8:00 am to 6:00 pm CST
  • Personalized Basic and Advanced Metron Software Training Sessions 
  • Support Services Website
  • Over 25 Online Training Sessions plus How-To Documents
  • METRONews - this monthly newsletter packed with information including Practice Highlights and Best Practices tips...and other fun stuff!
  • Image Quality & Technique Assistance
  • Automatic Software Upgrade when available
  • Metron "Back ME UP" Service. Onsite, Automatic and Monitored by us. Call to schedule setup. 
Questions??  Just contact us. We are happy to help!


Email Failed Message Received?

Have you recently been receiving an error message stating "Send Mail failed to send message" when attempting to e-mail from Metron? This is a known issue with the auto-update for the Thunderbird software  (the Metron e-mail helper ). 

Click here for a step-by-step how-to directions for resolving this issue.

If these instructions do not help and you continue to receive this message, or you are experiencing any other issues e-mailing via your Metron software, please don't hesitate to give YOUR support services a call as we would be glad to assist! 
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