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March 2019 - In This Issue:
Celebrating March
Here are a few days to observe!

Fat Tuesday
Tuesday, March 5
Your day to indulge!

National Day of Unplugging 
Friday, March 8

Daylight Savings Time Returns
Sunday, March 10
Spring forward!

K-9 Veteran's Day
Wednesday, March 13

St. Patrick's Day
Sunday, March 17

Spring Begins!
Wednesday, March 20

National Puppy Day
Saturday, March 23
(also observed Friday, March 22)

Like us on Facebook

The Metron Support Services Facebook page is a way to catch up on everything Metron, and also to take a break from your busy day enjoying a fun video or picture we have shared.

'Like' our  Facebook page  and join in the conversation with other practitioners just like yourself.
Metron Backup Services

Click here for more information detailing the three Metron Backup Services (including the Metron Manual Backup) offered for your 
X-Ray image files.

Do you have additional questions about best practices for backing up your Metron image files?  

Contact our support staff with any questions!
Metron around the World

Metron Hug  
It is always fun to know the reaches of the Metron Imaging Software. It is used in many practices around the world...including 35 countries and all 50 of the United States.
Watch for your April METRONews

The next monthly issue will be emailed Tuesday, April 2, 2019.
Be sure to take advantage of available benefits
Reminder of your Support Services

The Metron Support Services Team is happy to support you! We also appreciate the support each doctor, technician, or staff assistant gives back to us each day. 

So, what is in it for you? Why is it great for your practice to remain supported throughout the years?

Here are just a few benefits you may or may not be taking advantage of in your practice.
  • LIVE Personal Support Services available daily             Monday-Friday 8:00 am to 6:00 pm CST
  • Personalized Basic and Advanced Metron Software Training Sessions 
  • Support Services Website
  • Online Training Sessions plus How-To Documents
  • METRONews - this monthly newsletter packed with information including Practice Highlights and Best Practices tips...and other fun stuff!
  • Image Quality & Technique Assistance
  • Automatic Software Upgrade when available
  • Annual Preventative System Check
  • Metron Manual Backup Program
  • Option to purchase Metron Cloud Backup Service
Questions??   Just contact us. We are happy to help!

Thank you Tammy!
Support Services Featured Member

Tammy, one of your Support Services technicians, just recently celebrated 11 years with our company. How cool is that?

So many of you have talked with Tammy over the years ... discussing image quality, participating in Metron Software training, or she assisted in troubleshooting an issue you were experiencing. No matter what the reason, we can bet your time with Tammy was fantastic and you thank her as much as we do.

"I love the culture here! We have a great team who enjoy helping each other and our clients. I am proud of our company's commitment to making sure we can deliver exceptional service with cutting edge technology. Also, I am appreciative of our company's involvement with charities. We are fortunate to be able to give back to our Veterans and our local community. I feel blessed to work with a company who has become my 'family.'"

 - Tammy, Support Services Technician
Meet Mr. Noodles and Amor
Support Team Featured Pets

It is not surprising that Kiley caught her two kittens napping on a cool winter's day. It is one of their favorite things to any season.

Mr. Noodles is about seven years old and is the big orange cat pictured in the foreground. He is a super cuddly lap cat, loves to nap on the couch and is always begging for snacks. Napping can work up quite an appetite!

Amor is nearly six months old and Kiley adopted her when she was just about six weeks old. Home for Amor is where Kiley is! She is always full of energy and loves to wrestle with Mr. Noodles too. Amor even knows how to play fetch! Kiley likes to think Amor is helping to keep Mr. Noodles young and between their nap times.

 - Kiley, Support Services Representative

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