May & June METRONews
4 More Candles Please!

The pup is smiling because adding four additional candles brings us to the celebratory number 12 for our birthday month. We have been happy and privileged to be your customer support team from day one.

Looking back, it has been exciting to grow right along with you. Improved X-Ray image quality, software upgrades enhancing visual and technical features, and expert training from the team you have trusted all these years. What we may not have known in the beginning, we have learned through preparation, experience, with the support and input from you.

If you ever have questions regarding your Metron Imaging Software, contact us! We also schedule one-on-one phone training sessions and will always assist when you are experiencing problems.

I guess we really should say, we are celebrating 12 years this month with you as OUR support team! Perfect!

Best Method for a Computer Restart

To keep all your daily software programs (including Metron Imaging Software) operating smoothly, make a habit, at least once a week, to close out of all your programs and properly reboot your computer.  

There is some confusion out there on how to shut down or restart a computer. Many computer users believe they can use the power button on their laptops to shut down or restart the computer. 

We are here to help clarify this misconception. Pressing the power button on the laptop only puts the computer to sleep. Doing this will leave everything running the way it was before pressing the power button. If the computer was having issues, this method would not resolve them.

The best method for restarting a computer is to use a mouse, mouse pad, or touch screen and select the Windows Start button on the bottom left-hand side. Then press the power button icon. Windows will present an option to restart or shut down the computer. This method will ensure the laptop has a clean start before opening any additional programs.

With a fresh start to the day, your computer will thank you for the restart by performing better.

- Tammy, Support Services Technical Specialist
Metron Support Services Holiday Hours

Metron Support Services will be closed:

  • Monday, May 31 in observance of Memorial Day.
  • Monday, July 5 in observance of Independence Day.

Normal business hours of 8am-6pm CDT resume Tuesday after each holiday.

Stay safe, stay healthy, and enjoy your holiday weekends!
Your Next METRONews
Your next issue will be emailed Wednesday, July 14, 2021.