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Please find here the official EU website on travel restrictions in Europe. The interactive map is quite useful in planning your leave for the summer!
Your MFS(E) Team
Patience and resilience
By Sue Goddard, MFS(E) Senior Manager

As we begin to move into the annual posting season (APS), we are expecting a much different experience than any previous APS. The COVID-19 epidemic has created an over-arching focus on health and safety during the relocation process. No one can predict with accuracy, but at this point, it would appear that a house hunting trip prior to relocation will be impossible for most, due the requirement to quarantine on both sides and the ongoing closure of support services on both sides of the ocean. Moving itself will be more complicated and most families will need to be quarantined on arrival at post, creating special challenges. To quote BGen Quinn “patience and resilience are key”. 

Please know that Military Family Services (MFS) is working closely with the CAF to try to anticipate and mitigate some of the additional challenges that families may face. We will make every effort to connect each and every family with the MFRC which will be supporting them on their return Canada so that they know to whom to reach out. 

In Europe, we have already begun comprehensive outreach to families who are expected to arrive here over the course of the fall. Our services for incoming families will still be there, but it will look different. Some of the welcome activities and events simply may not be permitted but our new families will still need to be able to connect with their new community. So this year, more than ever, we will need to rely on the kindness and help of every CAF family member already at post to welcome the newcomers and help them to get familiarized with their new community. We have all witnessed the great power and resiliency of our community members, pulling together to make sure all families were supported and socially connected during the lengthy periods of social isolation that we have and continue to experience across Europe. Let’s all endeavor to reach a little further in the next few months to ensure that our newly arriving families are folded into this network of support. 
My husband and I will be one of the families who will experience APS this year, as we return to Canada after over 5 amazing years in Germany. I am very pleased to advise you that the position of Senior Manager for MFS Europe will be assumed by Angie Thibodeau on July 20 th . A CAF spouse on her second OUTCAN posting, Angie is a familiar face or name to many of you. She has played an integral role in MFS Europe for 8 years and is well experienced in all aspects of our operation and supports to families. Those of you who know her personally, know that she is an exceptionally strong team leader and relationship builder. I leave knowing that families in Europe will be well served by Angie’s passion and commitment to the well-being of CAF families.  
Sue began her work with MFS in November 2011 and held various roles during her time in Ottawa until such time that she became Senior Manager, Military Family Services (Europe) in June 2015. Although her role encompassed the oversight of all varying aspect of support services in Europe, her main priorities during her time in Europe were the greater development of our Europe wide advisory committee, MFS Europe’s first Europe wide community needs assessment-development of additional sponsored positions in Europe.

She always reflected great compassion and empathy to all those who walk through her door and is an incredibly inclusive individual- Sue does not believe that a an individual’s handicap should limit the service or support that should be provided regardless of the effort it may require.

After 5 years OUTCAN and many incredible memories that will be cherished for a lifetime- the time has now come for Sue to enjoy the retired life alongside her husband Bill in Ottawa. The lake is calling them!

On behalf of CAF families OUTCAN and all of the MFS(E) team, we would like to express a deep appreciation for her passion and dedication as well as the championing spirit she consistently brought to the challenges military families experienced during an OUCAN posting.

Thank you Sue and best of luck in this next chapter!
Change is happening: A phrase, we as military families, are more than familiar with
By Angie Thibodeau, New Senior Manager Military Family Services

In 2012 my family was posted to Geilenkirchen, Germany, this would be our first time to Europe! Filled with excitement (and yes, much trepidation) we were determined to not take the experience for granted. We crossed the ocean with a fear- filled 12-year-old daughter (who’s buy-in was less than stellar), we said farewell to friends and family, left behind my career and forged our way to the land of bread and bratwurst!

We were ready. We were familiar with change, we were a military family after all. Yet, regardless of all the ways we felt we had prepared for this new adventure we could not have begun to fully understand the impact this posting would have on our lives. A time of uncertainty, growth and yup, you guessed it, unequivocal change for our party of 3.

Fast forward 4 years to the finale of our OUTCAN posting. Our then 16 year old daughter had grown into a cultured, confidence filled, adventure chasing, young lady. I was able to find work in my field and be the first to take on my specific role with MFS(E), my husband had experienced a plethora of lessons learned based on the unique work environment of OUTAN and finally, this unknown foreign land had now become our home. We were all a bit heartbroken to be leaving behind a life and country we were accustomed to and had grown to love so dearly. However, like all military families, you forge on and prepare for the next exit on a round-about so many have circled before. As they say: “there’s a reason why the rear-view mirror is so small, and the windshield is so big, because where you’re headed is much more important than what you’ve left behind.” Back to Canada we went, once again prepared to experience another, change.

I was fortunate enough during this new chapter to resume my role in support of the MFS(E) team and OUTCAN families from Canada. I was so very grateful that despite my inability to physically be a part of the OUTCAN community, I would still be permitted to do the work I felt so strongly about, continuing to make every effort to ensure the resilience of our military families.

Three years in and we had settled into life back in Canada. Spoiler alert; as soon as you feel “settled” it can usually only mean one thing…change is once again on its way. The objects we had left in the rear-view mirror 3 years prior had now made their way once again to our windshield. Last year, we were given the opportunity to return to our German “homeland”, although this time, it was going to look a bit different and would require us to make some tough choices as a family and...more change.

My husband decided it was time to hit the easy button (his words, not mine) and retired from the CAF after 30 years of service, to do what many of us spouses have done so often in our military lives: support me in my career with MFS(E). As I transition now to a new role as Senior Manager of MFS(E), I am prompted to reflect on my OUTCAN time over the past 8 years. What a privilege and honor it has been thus far to not only experience OUTCAN with my own family but be provided the opportunity to continue to, work, live, learn from and help support, so many of our CAF families throughout Europe!

Thank you for being a part of our story. As I look ahead to this new role, I commit to the continued efforts our team will effectuate to ensure we reflect the covenant of our organization, so we are all ready to face inevitable change together.
My new role as MFS(E) Manager
By Joany Beauregard, New MFS(E) Manager

Military wife, mama (of a 14-month-old boy & a 4-legged furry companion), a history and book lover, an outdoor and Wanderlust enthusiast. I am beginning my 5 th year in Belgium and my 4 th year working for Military Family Services in Europe.

Since I started with the MFS Casteau team (SHAPE), my pleasure has been to see new families settle in their new communities, local and Canadian, and to be able to witness the development of their resilience.

Having progressed within the larger MFS(E) family, first as a Community Service Provider and then as the Community Services Manager for Casteau, it is now with a lot of energy and excitement that I am getting ready to wear my new hat as the Manager MFS Europe. My main goal will be to make sure that each new family arriving in Europe this APS is equipped with the best tools to make their transition easier.

It goes without saying, that in times of pandemic, my work will be synonym of adaptations and I am ready to support our MFS(E) teams so that together, we can offer a variety of services and programs that will help make postings enjoyable.
European Advisory Committee
Preparing to Move and Resilience during COVID-19
By Shauna Ostroski-Friars, and Laura Kelly, AC representatives
As some of our community members prepare for postings back to Canada or other new locations, our OUTCAN community is faced with the unprecedented challenge of navigating a posting during the COVID-19 pandemic. Booking hotels, registering kids for school, registering with BGRS, getting your pets back home, these are just a few examples of what needs to be done when preparing your move back to Canada. But, presently in 2020 we now have to navigate our move with a pandemic, “Covid-19”. Your move now has even more questions than answers with so much uncertainty.  We have policies and directives that help navigate all these questions but there is no playbook for a pandemic.
So how do we get through a move during COVID-19? During most moves we have advice and guidance from our community and our leaders. In military life we are used to being flexible and adaptive, we are used to adjusting our plans and then readjusting them again. Although this move will be different, we are a Military Community and this is our strength. We can rely on our peers and our leaders to help us get through. Like deployments, taskings and relocations, getting through this move will be about being adaptive and flexible and this is what makes us resilient.
 With these uncertain times we can be assured our leaders are working tirelessly to have us return to Canada safely. For those families who have children, we are positive examples to our children, showing them our strength, our resilience and our resourcefulness. Our CAF community members have demonstrated adaptability by finding new virtual ways to reach out to friends and family.
One of the challenges with every move is saying goodbye to the friends who have become our new family over the posting. This is especially true in Europe where, together, we face the challenges of cultural and language differences. Because of COVID-19 restrictions in many locations it has become more challenging to say our farewells in the way we normally would. In spite of the barriers, saying goodbye to our friends is an important part of the process for those leaving and those staying behind.
Although individual and family resilience is critical to military life, how often has community support been a life-saver during a challenge? Communities that normally offer support are challenged due to the need for physical distancing. This is a time when our ability to adapt to adversity will allow us to support members in the midst of postings. We can make a meal and drop it off, take in children for parents without childcare, or have a virtual farewell party. It is our interconnectedness that will best help our community members. If you have members leaving your community, talk with them and be creative in finding ways to help. Even small gestures can make a big difference.
So in conclusion, with this Posting Season kicking into gear this will be our time to utilize our past experience, be resilient with our present obstacles and be prepared for future challenges.
MFS Europe would like to thank our European Advisory Committee members who are leaving the committee this APS for their commitment to improving the quality of life for CAF families living in Europe.

  • Beth Fawcett initially represented Ramstein and during the past year took on the role of AC rep for Germany Remote (13 locations). Beth is returning to Canada.
  • Bill Robinson represented Neiderheid families for 5 years and will be returning to Canada.
  • Elisabeth Chevrier represented Europe North (Norway, Sweden, Estonia, Lithuania, Czech Republic and Poland) and is remaining in Europe but stepping down from the committee to focus on her newborn twins.
  • Laura Kelly was the AC member for Europe West, a position in which she ably represented France, Luxembourg and Spain.

Best wishes to all four!
Returning to Canada
By Myriam Chebat, MFS(E) Social Worker

So, after what seemed like an eternity, you finally received your posting message… You might be experiencing mixed feelings, such as excitement about being reunited with the familiar, and a sense of anticipated grief of the life you had here in Europe.  You might have already started disengaging with your life here, and projecting yourself joyfully in the life you’re about the lead back in Canada.

Many people underestimate the challenge of returning to Canada, expecting to slip into their new lives with ease, and find themselves surprised when frustration and irritability show up along with a sense of disorientation. Don’t worry, this is common, and pretty normal!

To minimize the shock of re-entry, it’s a good idea to plan ahead. Here are some strategies that can help:

  • Plan your goodbyes to the people, places (and food…) you love, tie up loose ends before leaving. Think of a meaningful ritual to mark the end of your OUTCAN ritual.  
  • Research your destination and plan ahead.
  • Create a to-do list and delegate tasks between family members.
  • Be kind with yourself and with your family members. It may be particularly hard for kids and teens to think about leaving their friends behind. Try to be present for them and take time to allow them to express what they might be going through. Allow children to be part of the planning in an age-appropriate way.
  • Remind yourself that you’ve all been through transitions in the past, and that you’ve grown through these challenges.
  • And lastly: you don’t need to go through this alone. Reach out to your MFRC when you arrive, and connect with the local resources.

You’ve got this! Safe travels and good luck on your journey back home.
Ongoing Emotional Support with the Family Information Line
By Stéphanie Boucher, FIL Counsellor

Resilience, the ability to bounce back, time and time again, in the face of adversity, was truly solidified in my vocabulary once I started working with Canadian Military Families. The military lifestyle requires from families to face any challenges at the drop of a dime and I have seen nothing but pride from families in doing so. I swear, it’s almost as if strength is a pre-requirement before a family joins the military community. 
Strength can easily be mistaken for someone who has no weaknesses. Alternatively, weaknesses can be mistaken as a bad thing. For those who undergo challenging times, it can be difficult to live to the expectation that one must handle things the best way possible…and do it all on your own. A true sign of strength is living with these weaknesses and challenges and investing in oneself by helping yourself and/or allowing others to do so. If resilience is the ability to bounce back, then strength is the ability to embrace the journey. 
Ultimately, it is important to remember that it is ok to not be ok. While this is especially true during these unprecedented times, it applies through all walks of life. As a counsellor, I often remind clients that THEY are the expert in their lives and as such, only they can fully know what it is like to live their life. Only you know what it is like to live your own unique life. Some may be able to relate, some may be able to adapt to situations better which you struggled with. Your lived experiences and circumstances make you a unique person that has varying degrees of strength and resilience in varying situations.
The good news is, your uniqueness is a great thing! I like to tell people to think of their biography. One day, when someone will make a movie of your life, the good and the bad is what will make the movie and Oscar winning movie. All you have to do is figure out how the main character bounces back!
The Family Information Line is a service that could help you figure out that part in your story. We are a confidential , 24/7 service for Canadian Military Families that are there to provide information, referrals, supportive counselling and ongoing virtual counselling. Whether you want to find out about resources to help with your relocation back to Canada, some ideas around managing the stress of Covid-19 and the current social media storms, we’re here to listen and support you. We simply want to assist you, the expert of your life, in completing your story. Think of us as ghost writers!

With many of our families challenged with limited access to childcare at the moment, we are looking for ways to help support!
Are you looking to make a bit more $$ over the summer? Do you love working with kids?

MFS(E) attempts throughout the year, where possible, to have a local list of babysitters available to our families and if you would like to have your name added please reach out to your local center to find out more.

*It is up to the families' discretion to choose a childcare provider however MFS(E) will endeavor to provide options where available.
Regional Civilian Personnel Office (RCPO)

The OUTCAN employment environment is very diverse, and the Regional Civilian Personnel Office (RCPO) is always looking for talented and motivated people ready to take on new challenges. If you have questions, or would like to discuss opportunities further, please feel free to contact our office at .
For Global Affairs Canada local employment opportunities in Europe click here.
For NATO employment opportunities click here.
For Natex employment opportunitie s   click here .
News from some of our Centres
Seeing my grandson in Newfoundland during the Covid: A Fighter's Journey
By Sylvie Côté Russel, a member of the community

This spring of 2020 was supposed to be a beautiful moment of reunion for us. It is the ideal season to visit Italy and we were looking forward to hosting our friends with lots of plans in our heads. But no one could foresee the global crisis that would come with Covid. Let alone that Italy would become the most severely affected country in Europe and even that eventually the whole planet would be isolated. Touristic air transport is paralyzed, our friends are not coming. But that’s not all, I too had a trip planned for this spring, in the other direction: towards Canada!

I was planning on being there to support my daughter for the birth of their first baby. She lives in Newfoundland. I knew it wasn't going to be easy, but I was willing to fight to the bone to make it happen even under these difficult circumstances...

Like everyone else seeing that the situation was deteriorating, I decided to move forward my flight to Canada: I would leave a month earlier.

This trip was going to be a real obstacle course, becoming more and more complicated every day as the crisis worsened. First destination: Kingston, Ontario at my eldest daughter's house with her little family for my first confinement.

At that time, the Covid situation was still evolving in Canada (although not as bad as in Italy). Coming from a high-risk area, I was already aware of all the hygiene rules required to protect my family and my grandchildren. It is with great joy, but constantly on the lookout, that I was able to enjoy the presence of my three and five year old grandsons.

Within merely a few days of my arrival, the daycare centers and schools closed, allowing me to see more of them than I could ever have hoped for. During my stay, I was also planning to see my mother, but since she lives in a seniors' residence, restrictions, to preserve their health and well-being, had to be respected. So no visits were allowed.

It really saddened me to be in Canada and yet not be able to spend time with her. However, like everyone else, I got around that by using virtual meetings on Skype. Surprisingly, the technology didn't act as a stopgap, but rather, it was a great way for me to stay in touch and even get closer to my loved ones. This is still not normal life and we all know that. I was hanging in there because I knew there were still obstacles to overcome to get to Newfoundland.

How do I get there? As my stay progresses, the conditions become more and more strict, including for domestic flights. I feared that with the evolution of the outbreak my travel would become impossible, so once again, I moved my next flight to Newfoundland ahead of schedule. Luckily, my spouse was helping me with the complicated logistics of my travels. This was yet another complication and an additional expense! Arriving in Newfoundland: second confinement!

Again, no hugs allowed and distance is mandatory. It's not easy for a mother to give that up, but these are mandatory measures. My daughter was in her last trimester of pregnancy so we are both extra vigilant. No risk should be taken. Once the confinement is over, the only outings my daughter and I allow ourselves are walks in the fresh air.

Baby Benjamin Luc came at 41 weeks of pregnancy. Only the father was allowed alongside his wife for the birth. I could not see the baby until the next day and through the hospital window. Access to the hospital was extremely restricted.

Despite the glass barrier, I finally saw him! What a marvel! How I wish I could have hugged my daughter and held my grandson...

He's so handsome and radiant with health. I couldn’t even be there when he left the hospital. A nurse accompanied my daughter and the baby while her husband had to wait in the car! The imposed distance makes everything strange. Love remains, as if suspended, and finds other ways...

Like with those friendly neighbors who came to congratulate the new parents and welcome the little baby... through the window. Beautiful gestures of friendship and solidarity. During the rest of my stay at my daughter's house, I help her as much as I can by preparing small dishes for her. Then comes departure time. It's always heartbreaking, but as a military wife, I've gotten into the habit of saying "See you next time" to ease the sadness of separation. I was leaving behind my daughter and her firstborn, both healthy, so it makes the departure less painful.

Overall, I will have spent 2 months in Canada. It was time to return and I was very much looking forward to seeing my husband Darrel back in Naples. We both had to be resilient for that bit too. Finding a flight back to Italy was a real military mission. Once again, I am fortunate to share my life with a colonel who knows how to deal with crisis situations. At the height of the pandemic in Canada, there were very few flights to Europe. Flights from Newfoundland were also extremely limited: only one flight from St. John's, Newfoundland to Montreal! My patience was tested throughout that journey, with endless stopovers in deserted airports: St-John's-Montreal (11-hour stopover) Montreal-Frankfort (8-hour stopover) Frankfort-Rome. For this return trip, the pandemic also required bundles of additional documents to enter the country, including my residence permit and the "self-declaration" letter that I presented upon arrival in Frankfurt and Rome. After all these hours of flying and waiting, I get worried: what if I have a fever? But everything goes very well and I breathe a big sigh of relief!

Finally, I arrive in Rome where my husband is waiting for me with open arms and we hit the road for two hours with all the papers in hand. It is almost unimaginable that after all these constraints, I still have one more ordeal left: a third and final confinement at home for 14 days. Nevertheless, I am at home with my husband. Even limited to our four walls, with my garden and my flowers it's already a little lighter. I can say that there is a certain return to normal. As they say in Italy: Andra tutto bene: everything's going to be all right.
Return to Canada
By Jenn McGregor, a community member

As one might expect by now, COVID-19 has made my posting back to Canada a bit different than any of us could have previously envisioned. I experienced various different emotions about it, anger, frustration, and at some point total defeat as I felt like I had lost all control over being able to plan due to the simple fact my posting was in temporarily in limbo, and frankly nobody knew as we are literally building the car while we are driving it. In the end I got approval that my posting message is still valid and that I can proceeded to plan a move.

At this time we still had not received formal direction on relocation benefits and this came with some more frustration and to a certain degree a lot of concern about being able to find a place to live. It was around this time that I was amazed at how many friends back in Canada came forward to help a sister out! So many friends reached out to offer support should I need anything, and through a very close friends I was able to find and purchase a place to call home in the bustling metropolis of Petawawa.

Although my homecoming will look different and I won’t be greeted with hugs and a cold beverage with old friends or a handshake and a beer at the officer’s mess with new colleagues, I am finally optimistic and excited to move knowing that friends will deliver me the essentials, notably poutine and all dressed potato chips, during those initial 14 days back on home soil.
Leaving Europe
By Isabel & Brian Smith, community members

We find it hard to believe that our time in London is coming to an end. We arrived here at the end of August 2019 and here we are, thinking about returning to Canada. Already our posting here was a very short one, and yet we are considering a hasty return due to the cancellation of my spouse’s fall classes. Altogether, almost a year has gone between our departure for Europe and our return to Canada.
We do not foresee a reverse culture shock as important as for the majority of OUTCAN people since our stay will have been very short. We only have the impression that our "long journey" will soon be over and that we are just going back home now. Living in downtown London was an experience in itself when we arrived in the country, but we fell in love with everything this beautiful city had to offer, not to mention the thousands of restaurants. There was of course an adjustment at first, but we adapted very well. We couldn't ignore the fact that the rest of Europe was on our doorstep so we did our best to enjoy it when we could and that was fantastic. 
The arrival of COVID quickly and dramatically changed our experience. Since our stay was very short, we had a travel itinerary literally planned. We saw our love of travel fall by the wayside pretty quickly with all the restrictions in place, and also our beautiful city close down before our very eyes. These moments were very difficult and we still have some difficulty seeing the reality of things. That's when we decided to look ahead and think about returning to Canada to focus on something positive. Even though our experience is ending sooner than expected and we didn't have the chance to realize all of our dreams, we look forward to returning to our hometown with family and friends nearby. We are excited to move into our new home that we had built during our OUTCAN stay and return to a familiar corner of the world. Since we don't expect to be back to "normal" by our planned return date, at this point, we are much more accepting of our precipitated return.
When we look back and think about what we were not fortunate enough to accomplish during our stay, we realize that, given the opportunity, we may be able to return for another OUTCAN in the years to come and that is what we are hopeful for.
To conclude, our adventure OUTCAN has taught us to adapt to change, but above all we bring back in our suitcases only beautiful memories of the many trips we have made. Looking forward to seeing you again.
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Formation Europe
A word from Formation Europe Commander, BGen Darlene Quinn

We are going through a unique time and for all of us in the CAF community, the last months have been anything but routine. Single members had to face isolation, parents had to deal with work, kids at home with or without school, new ways of tackling their job and house duties... and we as CAF families certainly have dealt with many challenges and learned a lot about resiliency and patience.

I am hopeful that through the pandemic, you have also learned ways to make the best of the situation. Did you spend quality time with your loved ones at home? Have your kids learned how to bake or change a tire? How about that yoga session you promised yourself you would do? The isolation we have had to face certainly also provided time for all of us to discover more about ourselves, as individuals, as leaders, but also as a community within Formation Europe. It is not because we could not go outside that we were prevented from going inside our deep thoughts and further defining our organizational values. I am particularly proud about how as an organization, we managed to stay effective, connected and informed.

Some of you are heading back to Canada in the next months, and many new families are joining our different communities in Europe. This APS will be quite different from what we are used to, and we will need to step up and demonstrate what military families are all about: flexibility, courage, collaboration, and friendship.

If you are staying, now is the time to volunteer in your community and welcome our new CAF families in Europe. Contact your local MFS(E) team and ask how best you can help to support the new members.

If you are returning to Canada, I hope that your time in Europe was all you had hoped for, and that you will be great ambassadors in promotion the OUTCAN experience. You are now part of the select few who have had the privilege of serving your country abroad, and tell your many amazing stories, which will even include how you survived the pandemic! Thank you for your dedicated service in Europe, and safe travels back to Canada.
New team leader and member for PSP
By Johanne Thibeault, Senior Manager PSP Europe

I am pleased to introduce you to your new Senior Manager for PSP Europe, Mike Taylor.

Mike will arrive in Europe this July. I have known Mike for several years and have served with him at Royal Military College Kingston. Mike is not a stranger to the CAF, he served for almost 15 years as an Infantry and a Physical Education and Recreation Officer (PERO). When his PERO classification was disbanded in 1997, Mike joined Canadian Forces Morale and Welfare Services, (formerly CFPSA). He has been Sr Mgr PSP in Greenwood for the past 13 years and will bring to Europe new and fresh ideas and lots of experience. Mike loves sports and looks forward to getting a Basketball team going or coaching kids’ sports in Europe.

Mike will come to Europe accompanied by his family, Stephanie, his wife, their son Dylan and their daughter Cassie, two big dogs and perhaps a lizard.

Welcome Mike and I wish you a great tour in Europe!
I am also pleased to introduce you Tammi Clarke, Sr Mgr PSP new Administrative Assistant.

Tammi started with PSP on 19 May. She is not new to Europe. She came to PSP from Human Resources’ office where she worked for almost 10 years. Tammi loves her community and has been a volunteer at several events such as the Annual Triathlon, the Wings nights and the Karnaval and so many others. Tammi fits very well with PSP where her creativity, sensibility and love for her community can serve well her European Community.

Tammi is married to Rex and together they have two grown up children living in Canada.

Welcome to PSP Tammi!
Children Education Management
CEM and COVID-19
by Nathalie Gagné, CEM Management Officer

Please see the new COVID-19 update entitled  MESSAGE FOR OUTCAN APPROVED SCHOOLS ”. This update contains a link to the letter from the Director of CEM for OUTCAN approved schools.
Stay tuned for more updates. If you have any questions, please do not hesitate to contact me at