August 2018 Newsletter
"One Connection for a Healthier Missouri"
Exciting Updates
“The longevity of HIEs are vital to the evolution of the health care system and I am excited to contribute to MHC's efforts. I am looking forward to working with MHC in the ever-changing HIT/HIE landscape,” says Tyson.
Help Us Welcome MHC's New Senior Technology Director
Shirley Tyson
Missouri Health Connection (MHC) is excited to announce that Shirley Tyson, former Chief Technical Officer for the Arkansas health information exchange (HIE), has joined the MHC team as the Senior Technology Director.

Tyson's experience is a welcome addition to MHC and all of our Participants will enjoy working with her. Tyson started with MHC August 6th, 2018. Over the next few months, she will be looking forward to meeting with each of our Participants.

MHC's Board of Directors Elects Four New Members

MHC is proud to introduce its four newest board members to an already distinguished group of health care industry professionals. Sam Joseph, Louis Krenn, Kasey Lucas, and Brent McGinty were each selected for their respective industry expertise in underserved health communities, medical informatics, rural health care, and behavioral health.

“Joseph, Krenn, Lucas, and McGinty are all great additions to MHC’s Board of Directors. Their backgrounds and expertise will aid MHC in the future to better serve our Participants,” said Angie Bass, CEO of MHC. “MHC is a comprehensive health information exchange network that serves the entire spectrum of health care and we believe our Board of Directors should reflect that commitment.”

Sam Joseph
Director, Missouri Primary Care Association 
Dr. Louis Krenn
Chief Medical Information Officer, CoxHealth
Kasey Lucas
Chief Executive Officer, Salem Memorial District Hospital
Brent McGinty
President & Chief Executive Officer, Missouri Coalition for Behavioral Healthcare
MHC Is Now Connected with
Tiger Institute
Their members include:
  • Advanced Senior Care
  • Bothwell Regional Medical Center
  • Capital Region Medical Center
  • Carroll County Memorial Hospital
  • Community Health Center of Central MO
  • Family Health Center
  • Fitzgibbon Memorial Hospital
  • Hometown Home Care
  • Missouri Heart Center
  • Nevada Regional Medical Center
  • Scotland County Hospital
  • SSM Health
  • The Bluffs
BOD Spotlight
Deborah Gash, SVP & Chief Digital Officer
Saint Luke’s Health System

With the advent of new technologies like artificial intelligence (AI), block chain, precision medicine; how will these change the dynamics of care delivery? 
The introduction of these technologies is interesting and has the potential to foster transformative change in the field of health care IT. Blockchain technology has the potential to address the interoperability challenges that exist today and be the technical standard that allows health care to securely share electronic data.  As an industry there has been a substantial growth in the amount of data that is being captured at the point of care.  AI is a technology that can be applied to these databases and help to drive innovation, disease prevention, and advance early identification of conditions and automate transactions. I believe this will enable providers to become more efficient and act sooner to address health concerns. 

How has Meaningful Use impacted SLHS?
Meaningful use has been a positive driver of change because it expedited the implementation of health care IT across the board and helped to drive providers to a consistent level of adoption. 

Is cyber security the biggest challenge facing health care today?
I believe cyber security, like any other risk, is certainly a challenge and impacts many aspects of the business, however if an organization has solid framework to manage information security it can be managed. Organizations must keep it at the forefront when defining business relationships, always be diligent in mitigating risks, and build a culture of awareness to help address the challenges.   

What can be done to ensure patients are the center piece of health care?  
I think we get so focused on process that we lose the impact it has on people. A continued focus on patient experience and innovation to improve process as part of the organizational culture should keep the patient at the center point. 

What benefits and impacts have you seen from the emergence of health information exchanges? 
The most significant benefit is transparency of information for health care providers. It is so crucial that doctors and nurses have information about patients to deliver the right care. Information exchanges allow doctors to have information about your problems, medications, allergies and test results. This information can be critical in ensuring the right medications are administered to prevent adverse drug interactions or complications as a result of an allergy. It can also alert them to conditions that may lead to improved diagnosis. I am often asked by family and friends if they should allow their information to be shared. I say yes because in an emergency I want the physician treating me or my family to have that information so they can make the best decisions about my health care. 

What benefits and impacts do you see in the next couple of years from health information exchanges? 
Information exchanges can play an important role in analyzing the population and identifying trends and gaps that may need to be addressed. 

As a nationally recognized health care leader, what aspect of patient care keeps you up at night and what can be done on that matter? 
With the introduction of electronic health records we have added work effort to document interactions. That work effort has created a burden on the caregiver which is contributing to burnout. I believe health IT needs to look toward improving the aspects of data capture to reduce the burden on the workforce.
MHC Services
MHC Services
Click for more detail

MHC CareNet provides a patient's real-time comprehensive medical information at the point of care. The query-based exchange network platform connects disparate electronic health record (EHR) systems, giving clinicians a summary and aggregated record of patient care from all providers who use MHC CareNet.  

MHC CareMail is a secure electronic email platform for sending and receiving Protected Health Information. MHC CareMail encrypts all messages and attachments and sends them directly to a secure inbox. MHC CareMail messages can be used to communicate referrals and clinical records between EHR systems and health care providers. MHC can also integrate directly into your EHR for single sign on.

MHC CareView allows clinicians with or without an EHR system to view patients' health records from all providers who use MHC CareNet. This web-based uni-directional platform allows providers to view health records but does not allow providers to contribute data to the patients' health records. It is a "view only" platform. The consolidated record may then be printed or scanned into the providers' EHR. 

MHC Alerts & Notifications are notifying providers in real-time when their patients are admitted, discharged or transferred from the hospital or emergency department or have encounters at another provider. MHC’s Event Notification platform transforms data into actionable information using surveillance logic to trigger automated business processes for care managers in real-time.

Public Health Reporting provides the one connection needed to provide information to the Missouri Department of Health and Senior Services including immunizations, syndromic surveillance, and electronic lab reports. This connection can help meet “Meaningful Use” objectives required for incentive payments.

MHC Participants
Did You Know?
MHC Needs to be a Part of Your Organizational Disaster Recovery Plan

Tornado season is here and preparedness is vital. MHC should be a part of disaster recovery plans. Our clinical portal, MHC CareView, can act and serve as an entry point for providers to their EHR systems during any planned or unplanned downtime. MHC CareView is easy to use and looks and feels like an EHR-light tool that can be accessed on any computer or tablet device with a simple user name and password. Since MHC has access to all MHC network EHR systems, during a downtime, MHC can provide access to a patient’s health record, including system data, so health care providers don’t miss a step in providing quality patient care. For more information, contact MHC to see our recommendations about how to incorporate the clinical portal into planning and operational processes.
MHC is Connected to Other HIEs

Summer is in full swing and vacation season is here. MHC’s connectivity to other HIEs, via Patient Centered Data Home ( PCDH) , makes traveling easier with health records being readily available in the case of an emergency while away from home.  As part of our commitment to our Participants to ensure we provide access to health information from as many data sources as possible, MHC continues its commitment to connecting to other HIEs that can provide valuable clinical information about patients. Here is a list of the HIE’s that MHC is already connected to or in process of connecting:
  • Arkansas State Health Alliance for Records Exchange (SHARE) – currently connected and LIVE
  • eHealth Exchange (Sequoia Project) – currently connected and LIVE
  • Nebraska Health Information Initiative (NeHII) – currently connected and LIVE
  • Show-Me Health Information Network (MO State Medical Association) – When the SHINE network becomes available, MHC will be connected to it
  • US Department of Veterans Affairs (VA) – go LIVE projected for October 2018
  • DoD – go LIVE projected for 2019
HIT News
Improving Patient Safety and Quality Care  

In a recent study, completed by American Hospital Association, health information technology has shown to be improving health care and health outcomes. With increased utilization of health IT, there has been great improvements with the quality of care being received and increase patient safety. EHR systems allow providers to more easily access patient health records and engage in health data exchange with other providers and care facilities. Education about HIE and EHR systems and how to implement them in their everyday work will continue to impact positive population health.
President's Message
I hope you enjoyed reading this issue of Missouri Health Connection's quarterly newsletter. MHC continues to move forward on multiple fronts to better serve the patients of Missouri and our Participants. The addition of Shirley Tyson as Senior Technology Director is a real plus and gives us a dynamic leader with years of experience in health information technology and in health information exchange. Our visionary Chair, Deb Gash has provided key points to help maximize the utilization of our HIE to help meet your interoperability needs. Until the next issue, we wish you all a fun and safe summer. 

President & CEO, Angie Bass
Events & More Info
The SHIEC Conference will be held August 19th-22nd at Hyatt Regency, Atlanta, Georgia.

For more info and to register click here
If you would like more information about our services go to our website or contact MHC at (573) 777-4550 or
Missouri Health Connection | Phone (573) 777- 4550 | Fax (573) 442-9041 |
Any questions or inquiries can be sent to or call (573) 777-4550