Monthly - News & Updates

May 2023 | Issue 14

In This Month's Newsletter:

Upcoming Events
Learn Something New About the MIIS
Skill UP! - Training Opportunities
Tips from the Help Desk
Resource Spotlight
Most Frequently Asked Question of the Month

Skill UP!

Training Opportunities

MIIS 101

Wednesday May 24, 12:00pm - 1:30pm

This 1.5 hour virtual training will provide an overview of the MIIS, including Data sharing, navigation, forecasting, address cleansing, creating/editing patient records, running reports, the HL7 Admin Console, My Site, and the MIIS Resource Center.

Couldn't attend our last webinar?

Watch the recording here:

Using the Provider Score Card

Upcoming Events

Immunization Updates

The Immunization Division's Annual Immunization Updates will be virtual this year. The MIIS presentation will be held May 31, 2023.

Registration is currently open
All webinars run from noon -1 p.m.
All sessions will be held via webinar (no in-person sessions)
All are free of charge
Additional details will be posted.

Learn Something New

Data Quality Dashboard

The Data Quality Dashboard provides your practice an assessment of the accuracy, timeliness and completeness of the data you’ve submitted to the registry. The Dashboard also provides scoring to indicate if the information in the application meets or does not meet expectations.

How do you access the Data Quality Dashboard? To easily access it, Select My Site on the top right of the MIIS Home Screen, then select Data Quality Dashboard.

The Data Quality Dashboard will display scores for the following areas:

Overall Score
Completeness (includes Patients and Immunizations)
Timeliness
Accuracy

The data used to determine dashboard scores come directly from all active patients associated to your site within the MIIS application as of the selected month and year. Data will only be counted from your provider site’s “Go-Live” date forward.

For more information about the Data Quality Dashboard, please view the Data Quality Dashboard Mini Guide.

Inventory Decrementing Tool

The Inventory Decrementing Tool generates a list of vaccines that were not deducted from a provider’s inventory when saved to a patient’s record. The tool allows users to correct errors to the immunization record and correctly deduct vaccine doses from their inventory.

Click to View

Tips from the Help Desk

Keep your MIIS account active! Accounts that have not been logged into in over 24 months will be deactivated. In order to keep your MIIS account(s) from being deactivated due to inactivity, please log into the MIIS under each organization you are registered with regularly.

Feel free to reach out to the MIIS Help Desk (miishelpdesk@mass.gov) to acquire your username. For password resets, please click “Forgot Password” or contact the Virtual Gateway at 800-421-0938. Additionally, if you are no longer associated with a PIN listed with your account, please contact the site’s Access Administrator or the Help Desk to deactivate your account under the organization you are no longer associated with.

Top 5 Resources of the Month

Hand-picked resources from the MIIS team that they recommend to assist users with their most frequently asked questions.

Add Users

Staff come and go and it's important to add new staff to your organizations MIIS account. This guide walks you through how to add a user.

Individual Patient Reports

Each patient record has a variety of reports that can be printed for that specific patient.

How to Trouble-Shoot Missing Data in the MIIS

A tool that walks you step by step to help identify issue(s) that may prevent data to appear in the MIIS.

How to Submit a Record Correction Request Video

Explains and instructs how to submit a record correction request if you find immunizations on a patient record that may not belong there.

Patient Deduplication Queue Video

Provides instructions on how to navigate and use the Patient Deduplication Queue.

Most Frequently Asked Question of the Month

Q: How do I update my site's information in the MIIS?

A: Your organization's information, such as site name, phone number, or address, can be updated in the MIIS. First, log in to the MIIS and select "My Site" in the upper right-hand corner. Once you have navigated to "My Site", select "Site/User Management" and then "Update Organization". After following the above steps, you will be brought to a form where you can submit your request for the changes to your organization’s profile. The MIIS team and/or the Vaccine Unit will be in touch if further action is needed before your request can be approved.

Please feel free to reach out to the MIIS Help Desk at miishelpdesk@mass.gov if you have any questions or concerns.

MIIS Helpdesk: miishelpdesk@mass.gov | MIIS Resource Center www.miisresourcecenter.com | Virtual Gateway: https://sso.hhs.state.ma.us/