February 2021
MITCON News & Updates
2020 was definitely a year of challenges and change here at MITCON. From onboarding all new staff to navigating us all through a virtual work from home environment, this small but mighty team has some significant accomplishments for 2020:

  • Resolved 4,394 helpdesk requests in 2020 – a 130% increase over 2019!
  • 70 non-profit organizations and 15 for-profit companies served
  • 100% of MITCON technical staff obtained Microsoft 365 certification
  • 807 workstations and servers maintained
  • 537 workstation rollouts completed, project totaling more than $440,000
  • 30 major projects completed

Great job team and thank you for all you do!!

To say that I am proud of MITCON's team would be an understatement. I am beyond thankful to our team, not only for their efforts to provide our consortium with excellent customer service but doing so while facing the additional challenges to an industry that is already consistently evolving and changing. If you have not yet met any of our team members, please continue reading for staff introductions. 
 
In 2021 it is my goal to continue to enhance communications with our consortium members and provide you with an array of resources. Our communication strategy now includes a Facebook and LinkedIn page as well as a new and updated website. Information for members will consist of knowledge of our developments, announcements, alerts, and security updates. To enable better communication and outreach, we have added a Consortium News tab to our website to offer MITCON updates and share information among our members. If you have an event or news regarding your organization that you would like to share with all of our consortium members, please send me an email with your information.
 
While I look forward to the day I can meet you all in person, please do not hesitate to reach out if you have any questions, concerns, topics, or events you would like us to share. You can reach me directly at quinlan@mitcon.org.
MEET OUR STAFF
Tracy Quinlan
Executive Director
For five years Tracy directed finances and human resources for MITCON as the Director of Business and Economic Development under the Midland Business Alliance Foundation. In December 2019 she moved to MITCON full-time as the Director of Operations and is now the Executive Director.  Tracy is very excited to be working with all of you building a better technology base for all of Midland County and the Great Lakes Bay Region!    
Rocky King
Director of Technology
Rocky has been with MITCON since March of 2000 and has worked in the IT field since 1992 working in telecommunications. He enjoys many outdoor activities including golf, hunting, fishing, and riding ATV’s.
Gus Zelno
IT Technician
Gus has been working in the IT industry for 10 years. His previous employer was Brady’s Business Systems out of Saginaw where he worked on the help desk. In his spare time Gus likes to disc golf and play with his kids.
Keith Harvey
IT Technician
As a Tri-Cities native, Keith is extremely happy to join the MITCON group and the network of businesses it supports. His work history spans from large corporations (Ford, Concentric Network) on down to small computer shops. Keith has always loved the puzzle solving challenges of computers. Lately, he has been experimenting with smart home technologies and surveillance equipment. Outside of technology, Keith enjoys wood working, camping, music culture, and especially disc golfing.
Aaron Anspaugh
IT Technician
Aaron Anspaugh comes to MITCON with five years experience as a Network and IT technician. Aaron loves all things nerdy, he is a huge fan of gaming and Mycology. He enjoys hunting for morel mushrooms and cultivating his own lion’s mane and shiitake mushrooms.