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Summer 2022
I hope everyone had an opportunity to take a pause this summer and enjoy some time with family and friends. Looking ahead to this fall, I am excited for what is shaping up to be a busy conference season.

MPAC will be attending and participating in several events this fall, and we look forward to seeing many of you there. While we all have had to manage in a virtual environment over the last 26+ months, I am excited about reconnecting with industry experts and stakeholders in person.

As we await the government’s direction on the next province-wide assessment update, we continue to gather and analyze data and insights to support our valuation process. We undertook our formal Property Income and Expense Return (PIER) program this year and encourage property owners to continue to submit information to us. Learn more about the PIER program below.
Another important part of our planning for the future is providing opportunities for mutually meaningful engagement with stakeholders. Over the coming weeks, we will be launching a short survey with our Industry Advisory Group (IAG) to collect feedback on topics and meeting formats.

The IAG provides an opportunity for discussion and exchange of ideas related to assessment. If you are a member of the IAG, I encourage you to take a few minutes to complete the survey and share your thoughts.

All stakeholders are also invited to share feedback through Our industry engagement activities are coordinated through our Strategic Business Support team, which includes Account Managers Mariam Jasat and Megan Ramsay as well as Cathy Ranieri-Sweenie, Director. I encourage you to reach out to the team if you have questions or are looking to connect on a particular matter related to your assessment.
Greg Martino, Vice-President and
Chief Valuation and Standards Officer

Industry Advisory Group

MPAC’s Industry Advisory Group (IAG) is comprised of more than 50 property owners, industry association representatives, tax agents/lawyers and assessment bar professionals, and facilitates collaborative discussion on current and emerging property assessment topics of common interest.

Please forward enquiries about the IAG to
Helping to support accurate assessments 
Having access to timely and accurate property information is an essential component in determining values for income-generating properties, and business and industry stakeholders play a key role in supporting this work.

As shared in our spring issue of Industry Insights, MPAC requests rental, income and expense information from income-generating properties through our Property Income and Expense Return (PIER) program. These properties include retail stores, hotels, motels, multi-residential properties, golf courses, offices and industrial malls. The information collected through this program is ingested into our assessment database, reviewed by assessors, and used to support accurate property assessments as well as determine sector and market-based trends.

This year’s PIER program ran from May 13 to July 15. Property owners who received a letter requesting income and expense information were asked to adhere to the deadline to allow assessors sufficient time to review and analyze the data; however, information can be submitted at any time through our online portal, AboutMyProperty™, which is available from If you received a formal request from MPAC but have missed the deadline, we encourage you to submit information as soon as possible or reach out to us if you have questions.

To learn more about PIER or this year’s campaign, you can visit
Portfolio Spotlight: MPAC’s Income Valuation Team
MPAC’s Valuation, Research & Advisory Services - Income team is responsible for supporting properties that are valued using the income approach.

Their work includes valuation for hospitality, commercial retail, office, entertainment and leisure, and multi-family properties. The team is also responsible for MPAC’s Assessment Information Request Program, including the PIER program.
Earlier this year, Shelley Graham joined the income team as Director and there have been a number of other changes to the income management team as a result of staff retirements.

If you have any questions about your property assessment or our assessment information request, please do not hesitate to reach out through our general enquiry at or contact one of our team members listed below.

Shelley Graham, MRICS, Director of Valuation, Research & Advisory Services – Income
Hospitality properties (hotels, golf courses, long-term care homes, retirement homes)
Roger Jarjour, MIMA, Manager, Centralized Properties
Commercial retail (malls, power centres, offices)
Amanda Blundell, MRICS, Manager, Centralized Properties
Commercial retail
Lee May, MIMA, CAE, Manager, Research & Advisory Services
Multi-residential, general hospitality, entertainment and leisure properties
Joe McFadden, MRICS, Manager, Research & Advisory Services
Office properties
Myke Harrison AACI, Manager, Research & Advisory Services
We wish to congratulate Wendy Landry, Mayor of the Municipality of Shuniah, for being one of three recipients of the 2022 Women of Influence in Municipal Government Award.

Ms. Landry serves as a municipal representative on our Board of Directors and is a member of our Planning Services Advisory Panel (PSAP). The PSAP includes MPAC senior leaders and external members with expertise in the fields of planning, development, land economics and valuation. The panel meets quarterly to provide advice on planning and land use issues to help inform MPAC’s core valuation functions.

Ms. Landry is also President of the Northwestern Ontario Municipal Association (NOMA), an executive member of the Association of Municipalities of Ontario (AMO), and the first First Nations woman in Ontario to serve as mayor.
Upcoming events

Next month, MPAC will be presenting at two key industry events:

September 8 - Ontario Property Tax Summit, International Property Tax Institute

  • Nicole McNeill, President and Chief Administrative Officer, will join the Desired State: Looking to the Future panel.
  • Greg Martino, Vice-President and Chief Valuation and Standards Officer, will present on Valuing Ontario in a Post Pandemic World.

September 18-21 - Canadian Property Tax Association National Workshop

  • Greg Martino, Vice-President and Chief Valuation and Standards Officer, will join the Cross-Canada Assessment Panel on September 21.
If you know someone who would be interested in receiving Industry Insights,
have them send an email to

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