You will need a Zoom account in order to access the CSG virtual training. Zoom is free and easy to use. To create an account, please visit https://zoom.us/and follow the instructions.
Once you've created your account, please download the Zoom app on your device (Zoom can be accessed on a laptop, desktop, iPad, iPhone, Android, Android tablet, Windows tablet). You can download the app here: https://zoom.us/download
Once the app is downloaded and you’ve created an account, you’re ready to start Zooming!
Once you’ve joined the virtual training
When entering the virtual training your video and sound will be muted. You will be able to see and hear the host, but the host will not be able to hear or see you. The chat and Q&A feature will be available throughout the webinar if you need to communicate with the host.
*For additional Zoom assistance and troubleshooting, please reach out to CSG’s Director of E-Learning, Paige Housner: firstname.lastname@example.org / 855-537-7526 x 105 or reach out to the MSFCA office at email@example.com / 800-743-0911.