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Dear Resident, 
 
It is our pleasure to welcome you for the 2021-2022 academic year! We sincerely hope that you find your new home comfortable and enjoyable! This welcome letter will provide important information for you as you move in. Please contact our staff with any questions or for assistance at any time throughout the year. 

MOVE-IN WEBPAGES
Visit your property website to view our Move-In Checklist and Move-In Inspection Form.

MOVE-IN INSPECTION REPORT 
The first resident in each apartment to move in will be requested to complete our digital move-in inspection form located on our Move-In Webpages. This inspection form is required to be completed and submitted through our website within 5 days of the first resident moving in. The inspection will ensure that pre-existing issues in your unit are documented ahead of time, so that you are not held liable for them when you move out. If you fail to complete and submit this inspection form within 5 days of move-in, you will be accepting the unit as-is and will be responsible for any damages or defects. 


SETTING UP YOUR CABLE/INTERNET & ELECTRIC UTILITIES 

Electric
Madbury Commons - Electricity is included in your rent. No action is required.  

Davis Court/ 5 Dennison Road - It is your responsibility to have the electric utilities set up in your name by 6/13/2021. Please contact Eversource Energy at 1-800-662-7764 and transfer the electric service to one of the 2021-2022 Resident’s names. You will receive the bill in your mailbox and are responsible for paying Eversource each month. 

Rosemary Lane - Natural gas, Heat, Hot Water, and A/C are included in your rent. It is your responsibility to have the electric utilities set up in your name by 6/13/2021. Please contact Eversource Energy at 1-800-662-7764 and transfer the electric service to one of the 2021-2022 resident’s names. The billing period starts on 6/13/2021. You will receive the bill in your mailbox and are responsible for paying Eversource each month. 
 
Cable/ Internet
Madbury Commons - Cable and Internet is included in your rent. No action is required. 
  • WIFI NETWORK: Madbury_Commons_Tenant 
  • WIFI PASSWORD: MadCom2021 
  • Enhanced Wi-Fi is available to tenants for an additional $20/ month for up to 3 devices. Please contact office for more information for setting this service up. 

Rosemary Lane - Basic Cable in the living room and Internet throughout the unit is included in your rent. Please contact Comcast at 1-800-934-6489 to activate an account under your name and to sign up for any additional cable or internet packages you desire. All cable and internet equipment will be provided and installed in your unit upon move-in. Wi-Fi network and passwords will also be provided at move-in.  

Davis Court - Cable and Internet is included in your rent. Please contact Comcast at 1-800-934-6489 to activate an account under your name. Mention that this is for a "bulk account" and inform them that the account number is 8773201350161685. You are responsible for picking up equipment from a Comcast location. For an additional fee you can schedule a time for a tech to install equipment. All billing and installation will be through Comcast directly.  

5 Dennison Road - Cable and Internet are included in your rent. Please contact Comcast at 1-800-934-6489 to activate an account under your name. Mention that this is for a "bulk account" and inform them that the account number is 8773201350323244. You are responsible for picking up equipment from a Comcast location. For an additional fee you can schedule a time for a tech to install equipment. All billing and installation will be through Comcast directly.

For any utilities or services for which the resident is responsible for connecting, Resident agrees to initiate service(s) on or before the lease commencement date of June 13th, 2021.  Resident is responsible for contacting local utility companies to initiate services and agrees to maintain those services throughout the term of their Rental Agreement in order to avoid damage to the Premises. In the event Resident fails to maintain utility services as described herein, Resident agrees to pay Landlord any costs associated with having any or all utilities connected plus an administrative fee of $40 for each utility invoice received and paid by Landlord. 
 
RENT
Rent Installments shown in the Lease Summary are due on or before the 1st day of each month. Each rent payment is payable via electronic check, ACH, or credit card through our Online Resident Portal which is accessible through a link on our website. You can also drop off or mail a check or money order to our office address. Checks/ Money Orders should be made payable to company name of each property below and include Resident Name/ Unit # in the memo line. If your rent is not paid by midnight on the 5th day of the month, your Rent is late and you will be charged an additional late charge of $25.00 for every 5 days of the month that the rent or any part of is unpaid. Cash or postdated checks will not be accepted. You also agree to pay a $35 surcharge for each returned check. The security deposit may not be used in place of the last month’s rent.

Davis Court: Golden Goose Properties, LLC 
Madbury Commons: GP Madbury 17, LLC 
5 Dennison Road: GP Dennison, LLC 
22 Rosemary Lane: GP Rosemary, LLC 
35 Madbury Road: GP Madbury 35, LLC 

Our mailing address is below: 
Madbury Properties Management 
17 Madbury Road 
Suite 120 
Durham, NH 03824 

COMMUNITY RULES
It is crucial that you read and understand all Community Rules and the associated Fee/ Fine Schedule for your property. These rules are outlined in your lease and by signing, you have agreed to abide by these guidelines. The Community Rules are in place to ensure a safe and enjoyable experience for both you and your neighbors at MPM. We have highlighted important rules below: 

  • No Pets are allowed at any property. Service/emotional support animals need to be approved by management with proper paperwork and certifications. Service/emotional support animals can be removed if causing a disturbance to other residents or if owner does not properly clean up pet waste.  
  • No Smoking in apartments or within 20 feet of property. 
  • No large gatherings/ parties in apartment or community area. No more than 10 occupants/ visitors allowed in unit. 
  • DO NOT TOUCH, HANG ANYTHING FROM, OR OTHERWISE TAMPER WITH ANY FIRE PROTECTION OR SPRINKLER HEAD DEVICE.  
  • Neither you nor your guests are allowed to engage in any of the following prohibited activities: Loud or obnoxious conduct; Disturbing or threatening the rights, comfort, health, safety or convenience of others in or near the Apartment Community. 
  • You and your roommates are responsible for the placement of trash within typical trash bags and placing full bags of trash, securely tied, in the designated receptacle as indicated to you by property management. 
  • Please remember to clean the lint tray in your dryers before starting cycle and do not fill the washing machine more than half full. 


RENTER’S INSURANCE
We highly recommend renter’s insurance. For less than a dollar a day you can protect all personal property against theft, fire, and other loss. Google “renter’s insurance Durham, NH” for more information. 

TRASH AND RECYCLING 
There are dumpsters and recycling containers located at your property. It is your responsibility to bring your trash and to dump it in the appropriate container. If we find any trash left directly outside of your unit, you will be subject to a fine. 

Madbury Commons has a trash chute located on each floor near the elevators. It is the tenant’s responsibility to bring your trash to the appropriate location. Oversized trash should be brought directly to the trash room on the first floor. 

PARKING, BICYCLES, AND MOPEDS 
Madbury Commons - Does NOT offer any on-site long-term parking to Residents, as parking spaces in boulevard are designated for commercial tenant and customer use ONLY. There is one “15 Minute Parking” space reserved for Residents to drop off/pick-up. Violation of posted parking policies result in towing of vehicle at owner’s expense. If you have already purchased a parking permit at Davis Court or Dennison Road, please remember to pick up your permit when you move-in and place it on the appropriate location of your vehicle to ensure that you are not towed. Refer to your parking agreement for a full list of parking terms. 

Madbury Commons Moped Parking and Bicycle Storage - There is a total of 75 indoor bicycle storage spots and 60 outdoor bike racks. Residents are responsible for providing their own locks and to register with office to receive access to locked indoor storage room located in the South Building. There are 6 designated moped parking spots at Madbury Commons available on a first come, first served basis for an additional fee of $300 for the school year. Contact office for availability information. 

Davis Court Vehicle Parking - Limited parking spaces are available for Residents to purchase on a first come, first serve basis. If you have purchased a parking permit, please remember to pick up your permit when you move-in and place it on the appropriate location of your vehicle to ensure that you are not towed. Refer to your parking agreement for a full list of parking terms. 
Summer Semester (June 13-August 27): $300 
School Year Fall 2021 & Spring 2022 (August 27- May 23): $1,150 

Davis Court Moped Parking - We offer 15 moped parking spaces for tenants of Davis Court only, sold on a first come, first serve basis at $50 each. Permit holders are responsible for parking in designated “Moped Parking Only” location to avoid risk of towing. Contact office for availability and sign-up information.  

Dennison Road Vehicle Parking - Limited parking spaces are available for purchase on a first come, first serve basis and sold by semester. If you have purchased a parking permit, please remember to pick up your permit when you move-in and place it on the appropriate location of your vehicle to ensure that you are not towed. Refer to your parking agreement for a full list of parking terms. 
Summer Semester (June 13-August 27): $350 
School Year Fall 2021 & Spring 2022 (August 27- May 23): $1,350 

Dennison Road Moped Parking - We offer 5 moped parking spaces for tenants of 5 Dennison Road sold on a first come, first serve basis at $50 each. Permit holders are responsible for parking in designated “Moped Parking Only” location to avoid risk of being towed. Contact office for information on availability and sign up information. 

UNH Satellite Lot  - MPM residents have the option to purchase a parking space directly through UNH Parking and Transportation when they go on sale beginning in July. There are a number of spaces designated for our downtown residents to purchase. Please contact UNH directly for more information and to purchase a pass: 

Parking & Transit Center 
20 Sage Way 
Durham, NH 03824 
603-862-1010 (Parking) 

MAINTENANCE 
Please submit all general maintenance issues through the Resident Web Access Portal found on each property website. Instructions to create an account are attached. Please include a detailed description of the issue along with your name, rental address, and phone number. 

For emergency maintenance issues, call our office directly at 603-452-7030. 

SECURITY 
  • Madbury Properties has on-site security every day of the week to assist with any after-hours resident issues (lock-outs, maintenance emergencies, parking, and any security related issues).  
  • Security staff hours are: Monday-Sunday 7:00pm-1:00am (Hours subject to change)
  • Security Phone Number: 603-854-0015 
  • We also have a live answering service through our main office phone number (603-452-7030) to assist residents with any after-hour questions or concerns. 

STAFF POINTS OF CONTACT 
Contacting the right member of our staff will ensure your questions get answered or issues resolved in a timely manner. 

Community Manager: Mimi Kell is our community manager and can be reached at  mkell@madburyproperties.com with any general issues. 
Billing: Please contact Lori Dawson at ldawson@madburyproperties.com with any questions or issues related to billing and rent payment. 
Leasing: Please contact Allie Lester alester@madburyproperties.com with any questions related to leasing or subletting. 
Maintenance: Maintenance issues should be submitted through our online resident portal. Please contact Robert Gibney at rgibney@madburyproperties.com with any questions related to maintenance. 

We look forward to a great year together! 
We are excited to welcome you as a Resident for the 2021-2022 school year and we invite you to contact us if you have any questions or concerns.
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