MainePERS Pension Administration System Employer Survey Feedback
As mentioned in prior editions of the Employer Update, MainePERS has begun a multi-year project to update our pension administration system (PAS). We have contracted with Sagitec to implement Neospin™ a browser-based pension benefits software system.
As part of this process, MainePERS convened an Employer Advisory Panel to help guide and assist with this effort. The December 2025 edition of the Employer Update included a report on the recent activities of the Employer Advisory Panel and advised that a survey of all our employer contacts would take place in January 2026, seeking information on employers’ current payroll providers or systems as well as insight on the biggest challenges with the current ESS portal. Many thanks to those who took the time to respond!
The following aggregate data and feedback was shared with the Employer Advisory Panel at its most recent meeting.
When asked to rank order the most challenging items, those responding to the survey placed Payroll Error Notification and Reporting Earnable Compensation highest. Member Enrollment, Wage Averaging and Position Classification Codes followed closely behind. The survey results confirm the information MainePERS received in prior surveys and in one-on-one conversations with many of you.
The open comment section also identified other themes, including limits in ESS functionality, difficulties with payroll file format (txt file), reporting requirements, and the desire to receive more training. We anticipate the functionality in Neospin will alleviate many of these challenges.
The results of the survey regarding payroll providers found that various versions of Tyler Technology systems were used most, along with Profund, TRIO, AptaFund, and ADP Workforce Now. This information will assist MainePERS in connecting with these payroll vendors and inviting them to partner with us and their respective employer clients as we prepare for the implementation of Neospin.
Updates on the Employer Advisory Panel efforts, as well as progress with the new PAS will be provided via the Employer Update or in email communications, as appropriate.
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