HipLink News

Volume 4

Hello Anthony,


We hope spring is renewing for you and that you're getting a chance to enjoy it outside!



In this issue:

  • Using HipLink to Maintain Business Continuity
  • 8 Causes of SLA Failures
  • How Effective is Security Awareness Training?
  • 6 Ways to Mitigate QR Code Fraud


We often share these on LinkedIn as well-- feel free to follow us here.

From HipLink

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Using HipLink to Maintaining Business Continuity


Crisis management is vital to ensuring employee safety, company reputation, the safety of corporate assets, and future financial results. The first step in every contingency plan is communication. To be truly effective.


An effective communication strategy makes sure the right people are notified at the right time, enabling team members to work together and respond effectively in an emergency.

Read More

8 Causes of SLA Failures

(and how to address them)


Whether your service-level agreement (SLA) is with a customer or with another department inside your firm, it is critical that you adhere to its terms at all times. If you fail, the consequences can be severe.


Recent studies estimate that service outages cost firms $7,000-$9,000 every minute-- and even more in Fortune 1000 companies.

Read More
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From The Web

𝗛𝗼𝘄 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗶𝘀 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗔𝘄𝗮𝗿𝗲𝗻𝗲𝘀𝘀 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴?

𝗡𝗼𝘁 𝗲𝗻𝗼𝘂𝗴𝗵. (Tech Target)

𝟔 𝐛𝐞𝐬𝐭 𝗣𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬 𝐭𝐨 𝗠𝐢𝐭𝐢𝐠𝐚𝐭𝐞 𝗥𝐢𝐬𝐤𝐬 𝐨𝐟 𝐐𝐑𝐂 𝗙𝐫𝐚𝐮𝐝

(Fast Company)

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From Tech Target: “Annual security awareness trainings do little to improve security. Learn why they aren't helpful, and discover steps to improve your organization's training program.”


In this article, editor Isabella Harford does a nice job of providing less obvious solutions that are actually solutions.

Read at TechTarget.com
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From Fast Company: “As with all things digital, QRCs are susceptible to fraud and manipulation, opening a new pandora’s box for cybercrime. The FBI is now warning of increasing malicious activity surrounding these black and white, square barcodes.”


This has always been a risk of using QR codes, but scams are on the rise. See the article to the left for one of six recommendations.

Read at FastCompany.com

HipLink supports these industries and more. Click on your industry for more information:

HEALTHCARE

PUBLIC SAFETY

CORRECTIONS

IT ALERTING

ENERGY/UTILITIES

TRANSPORTATION

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