Greetings employers, 
Wishing you and your loved ones a safe and restful holiday week!

As we enter into a period of tighter restrictions as a county, we also sense changes on the horizon without knowing what or when those might be: degree of viral surges, vaccine approvals and distribution, shifting of national, regional, and local leadership and policies, and even your own return(s) to work - yes plural. From what we hear, these are scattered dates, some returns already have departments onsite (or having never left), some returned in the fall months, some upcoming with the new year, some moving farther into spring 2021, and others in summer. All are true.

We are committed to learning what impact 2020 will have on commute patterns in our region - observing to what degree working remotely will "stick" and for whom as well as understanding the commute patterns outside of 9-to-5 work schedules and developing a better fluency with shift workers in many industries that this period has brought to the forefront.

We want to appreciate and thank this community for remaining resilient and adaptive, and for staying engaged with us and sharing your stories this year. Furthermore, beyond your pivots to current conditions, we've seen changes we hope to carry forward beyond the crisis: not needing to travel great distances to and from all meetings, a new standard of cleaning on shared transit, keener awareness and prioritization of equitable systems and policies, just to name a few. What lessons will you be carrying forward out of 2020?
Stay safe and be well, 
Virada & Rebecca
Telework Panel: Virtual Connection and Culture
Don’t let remote work erode your organizational culture,
social bonds, and connection to purpose 

As the months of working from home wear on, many organizations are beginning to worry their people are feeling disconnected from the company’s culture and sense of purpose. In this webinar, Kate Lister, President of Global Workplace Analytics, will moderate a conversation with remote work pioneers Mohammed Chahdi, Director of HR operations at Dell and Amy Freshman, Senior Director of HR at ADP, to learn how they have tackled these challenges in their organizations.

Thursday, December 3rd, 12-1pm PT via Zoom
Are your shuttle commutes changing?
We are conducting a brief survey to help us better understand the impacts of COVID-19 on current and future commutes as we plan for an eventual full reopening and recovery of the workforce. The survey questions the continuity of shuttle ridership and business operations during the pandemic, and the effects on future commute behaviors post-pandemic.
This information will help guide our efforts to comply with county COVID-19 social distancing requirements on our shuttles by getting feedback on some capacity management tools we are exploring.

The survey will remain open until
December 18, 2020.
Safe Commute Guide
Biking & Walking
  • Plan your route in advance with's STAR platform
  • Practice social distancing on paths and trails
  • Avoid touching public surfaces
  • Be prepared - bring appropriate weather gear and sanitizing products
  • Wear a face mask in case you unexpectedly need to take transit or another shared commute mode
  • Consider using a backpack or waterproof on-bike pack to carry your things more easily

  • Communicate regularly with your team
  • Keep a routine and establish regular work hours to maintain a work/home balance
  • Stay active - stand up, stretch, or go for a walk throughout the day
  • Stay adaptable - be kind to yourself and others during times of change
  • Check in with your employer about getting proper equipment (monitors, chairs, etc.) to make your work-from-home environment more sustainable long-term

  • Reduce the size of your carpool to 1 driver and 1 rider to leave more space between seats
  • Maintain appropriate physical distancing when entering and exiting the vehicle
  • Avoid touching surfaces as much as possible
  • All "poolers" should wear a mask while commuting
  • Keep the windows open and turn off the air recirculation to improve ventilation
  • Try to ride with the same people each day and avoid introducing new riders
  • Create digital message boards to coordinate carpooling and vanpooling with coworkers 

Public Transit
  • Pay attention to signage the agency has posted
  • Maintain physical distancing on-board and while waiting to enter/exit
  • Try to skip a row between yourself and others
  • Use or obtain a Clipper Card for touchless payment
  • Be flexible - you may need to take a later bus or train to comply with social distancing
  • Take transit outside of peak hours, if possible

  • Plan your route in advance on STAR
  • Wear a face mask to protect yourself and others in passing
  • Use hand sanitizer or wipes to disinfect the scooter or bike prior to use, then disinfect it when you're done
  • Avoid touching surfaces - use touchless payment options if available

Download our Guide to Ensure a Safe Commute!
*available in English and Spanish
Working Together to Improve Our San Mateo County Commute
Please share with your staff and let us know how we can help! Thanks for your support.