THANK Y❤️U Campaign 2024

Inspired by the words we hear so often, from the families that want to ensure TASC services continue, the THANK Y❤️U Campaign directly funds high-quality services for people with intellectual and developmental disabilities.

At TASC, we believe independence is a journey unique to every individual. This year’s theme, Pathways to Independence, highlights the personal growth and progress of our clients, showcasing their remarkable steps toward living more independent, fulfilling lives. Join us in celebrating these empowering journeys and the dedicated staff who make them possible.

Every dollar helps build a life of independence and fulfillment. Click the button below to find out how you can help!

TASC Annual Survey Results

Fiscal Year 23-24

We’d like to thank everyone who participated in our TASC Annual Survey. Your responses mean a great deal to the leadership team as it helps address areas to strengthen and areas to celebrate within TASC.

See below for a brief summary.

If you participated in this year's survey, thank you so much for taking the time to provide your feedback!

Kind regards,

Dennis Rutnam, TASC President & CEO

Four surveys were conducted to gather feedback from employees, clients, parents, and North Los Angeles County Regional Center (NLACRC) regarding the services, culture, and operations at TASC. These surveys were designed to provide a holistic view of the organization’s performance and identify opportunities for improvement across various stakeholder groups. 

• Employee Survey: Focused on job satisfaction, team dynamics, leadership, and workplace culture, the results will guide efforts to enhance employee engagement and support. 
• Client Survey: Aimed at understanding client satisfaction and service delivery, the feedback helps TASC ensure its services meet client needs and expectations. 
• Parent Survey: Gathered perspectives from parents and family members on service quality, communication, and client care, providing valuable insights to improve family engagement. 
• NLACRC Survey: Evaluated TASC’s compliance with NLACRC standards, including IPP goal implementation, regulatory adherence, and performance on Special Incident Reports (SIR). 

TASC is dedicated to addressing employee concerns and enhancing internal communication. In response to the 2022 to 2023 survey, the organization implemented key initiatives to improve communication and operational efficiency, notably integrating Microsoft TEAMS as the primary communication platform. Ensuring effective use of the platform through continuous training remains a priority. Additionally, TASC has expanded its supervisor training programs to enhance leadership skills and foster consistent organizational management practices. 



During the 2022-2023 survey period, TASC received feedback regarding the quality of reports sent to NLACRC and response times to emails and phone inquiries. As a result, TASC revised its reporting procedures to provide NLACRC and families with detailed graphs and person-centered information. These improvements have garnered positive feedback and demonstrate TASC’s ongoing commitment to continuous improvement 

See's Candy Fundraiser

TASC is bringing back the See's Candies Fundraiser this year! Help TASC raise funds while completing your holiday shopping list! Up to 50% of proceeds go back to TASC when purchasing select items.

Shop from TASC's online storefront at tinyurl.com/TASCsees2024. You can have your items shipped to just about anywhere in the U.S. and you'll receive your items based on your shipping preference. However, shipping rates apply (free shipping for orders over $65).

All orders must be submitted online by Friday, December 6th.

Shipping dates will depend on the options you choose at check-out.

For any questions or for more info, please contact Susan Congdon at scongdon@taschq.com.

TASC Gift Policy

During this time of year, it's natural to want to share holiday cheer with one another. Please take a quick read below for TASC's updated gift policy if you plan to give a gift to an employee at TASC.

Gifts from Clients/Clients’ Family Members/Clients’ Representatives and Funding Sources to Employees: Employees may accept gifts not exceeding $25 (once a year) from clients, clients’ family members and/or representatives, and funding sources, unless otherwise prohibited under this policy. If the employee is a Board Certified Behavior Analyst (BCBA), the gift must not exceed $10 per the profession’s code of ethics.

Additionally, the following conditions must be met:

• The gift (or promise of a gift) must be disclosed by the employee to their supervisor. If a gift is seen as inappropriate, or excessive, it may need to be returned.
• Supervisors must notify administration for record keeping.
• If a gift is given by a client then the gift needs to be turned in and TASC will determine the best course of action, at the very least giving the client a gift of the same amount as to not create an awkward situation.

1. The following are examples of acceptable gifts. This list is not all-inclusive:

• Modest items of food and non-alcoholic beverages, such as baskets, boxes, or arrangements of fruit, muffins, or other snacks;
• Modest refreshments such as coffee, water, fruit, trail mix, or cookies, offered at a meeting (such as a vendor meeting or IPP meeting), and not as part of a meal or large spread of food;
• Pre-approved catered or other pre-arranged events; and
• TASC must consider whether the purpose of the event aligns with TASC’s obligation to maintain objectivity, and a TASC director must therefore pre-approve TASC’s participation in such events. Please make sure to notify TASC as early as possible of such invitations to allow TASC sufficient time for consideration.
• Small items distributed in the ordinary course of business, such as pens, pencils, paper weights, mugs, calendars, notebooks, etc., bearing the name of an organization.
• Larger marketing items such as backpacks, tote bags, water bottles, and t-shirts bearing the name of the organization are prohibited.

2. The following gifts are prohibited and shall not be accepted by TASC employees:

• Cash or cash equivalent (such as gift cards, gift certificates, and discounts on items) of any value*;
• Gifts that exceed $25*;
• Items prohibited by law;
• Alcohol;
• Tobacco;
• Drugs, whether legal or illegal;
• Items containing or involving nudity or lewd behavior;
• Large marketing items distributed by an organization bearing the name of that organization, such as backpacks, tote bags, water bottles, and t-shirts;
• Catered or other pre-arranged events without prior appropriate approval;
• A gift given with an understanding that it is used to influence a decision related to the employee’s job performance or a TASC business decision; and
• Frequent gifts over a short period of time.

3. In the event that a client/client’s family member/client’s representative wants to express thanks or acknowledge a TASC employee or employees with a gift that violates this policy, they are encouraged to instead make a donation to TASC’s General Fund that will be used where needed most for services. Donations to TASC are tax-deductible to the full extent allowed by law.

• Donations should be given directly to the TASC office with the attention to the Development Department. If the donation is provided by a client/client’s family member/client’s representative, then it will not be shared with the respective program that the person receives services from as to not create undue influence on the client’s services.



4. *December holiday gifts policy exception:

• A gift of $25 or less in gift card or check or money order are permitted as long as the director of the program is shown the gift to review. If cash of $25 is given by anyone other than the client, it must be turned in and a decision by the director will be made based on the policy.
• If a gift is given by a client then the gift needs to be turned in and TASC will determine the best course of action, at the very least giving the client a gift of the same amount as to not create an awkward situation.

Gifts from Employees to Clients and Funding Sources: Employees shall not provide gifts of any value, including money of any amount, to clients, clients’ family members and/or representatives, or funding sources, without prior written authorization from the employee’s supervisor.

Program Closures: 

TASC Day Programs and Offices will be closed on Thursday, November 28 and Friday, November 29, in observance of Thanksgiving.