Graham Stephen, Chief Commercial Officer for online credit provider, Wonga, will be speaking at the 6th Annual CEM Africa Summit that is taking place on the 16th & 17th of August 2017 at the Century City Conference Centre in Cape Town.
 
Graham will be answering the question on all customers' minds when interacting in the digital sphere: How do you make technology human?
With the rapid growth in technological abilities, organisations are looking to digitise many
processes. This keynote will address how to keep the human element alive when progressing further into the digital age.
 
Graham has extensive experience in Retail Banking, Credit and Retail Credit and general business management and strategy.
Click here to request the agenda.
 

For more information, contact marcia@kineticevents.net or visit 

The CEM Africa Summit takes place on the 16th & 17th of August 2017 at the state of the art Century City Conference Centre in Cape Town, where like-minded customer experience experts and the top CX solution providers gather for an informative and educational summit with the common goal of improving customer experience across Africa.