Boots on the ground deal with the daily challenges of on-time pick-up and drop-off, maintaining accountability, planning each stop and taking the best route to get there. Lab managers spend countless hours planning courier routes, examining and improving metrics and working with customers to solve issues.
If you’ve been working on ways to make processes easier while improving the customer experience, then keep reading! This month’s blog highlights important tips to help you present your case to management that migrating to a specimen tracking and courier management tool like MCE can increase efficiencies and eliminate lost specimens.