January 2021 ~ Newsletter
Welcome to the Malden Chamber of Commerce’s 130th Year!
Focus on: Personal Finance Businesses

Malden is fortunate to have many professionals who are expert in the personal finance field. Whether you need help with your taxes, advice with your investments, or information about loans, you have many options within the Malden Chamber of Commerce. Like most businesses, financial professionals have changed their way of operating because of the pandemic. And, like with other organizations, the devastating pandemic surprisingly introduced some positive changes to the way work is done. 

Some of our members spoke of how they adapted their service delivery given the restrictions of the pandemic. Brian Boswell, Financial Planner with the Commonwealth Financial Group, noted that while “Malden and neighbor cities have been and continue to be m focus, moving the business to a virtual format has also allowed me to expand to support friends and family in other states. For example, one of my clients has a parent in Texas to whom she referred me, someone I never would have dreamed of working with before COVID. And, of course, I attend Malden Chamber networking events whenever possible!”

Echoing a positive note, Donna Denoncourt, Partner with Boston Light Financial and President of the Malden Chamber of Commerce, says client “meetings became virtual and clients grew to like them, including no traffic to get to meetings, or allowing for the ability to review and sign documents and sharing screens of information. Hosting virtual client events opened up for those from other states or from a distance could now participate in events with helpful financial information.”

The clients of these financial services firms also adapted their ways of interacting with their financial advisors. Michni Daley-Powell, Branch Manager of Members Plus Credit Union and member of the Board of Directors of the Malden Chamber of Commerce described that they “saw an increase in calls during the pandemic as members were utilizing our online and mobile banking platform…The pandemic though seen as in a negative light created many opportunities for our membership to utilize technology from the comfort of their homes as such it escalated the usage for MPCU.”

Barsha Gautam, Assistant Vice President and Branch Manager, Eastern Bank summed up the consumer response. “Customers are using more digital services than anything in the history. From making deposits to opening accounts and closing on loans, everything is happening digitally. However, as much as digital channel is booming customers are also reaching out to us more than ever…This pandemic has given us an opportunity to connect more with our clients.”

If you are looking for a tax, financial planning, or banking advisor, look no further than the Malden Chamber of Commerce. These professionals proved resilient, creative, and dedicated to serving their clients even in the face of a pandemic. Please consider engaging a Malden business as your advisor. Breton Tax Services, Ethan Sawyer Tax Services, The Tax Depot, The Commonwealth Financial Group, Boston Light Financial, Members Plus Credit Union, Malden Federal Credit Union, Brookline Bank, Century Bank, East Cambridge Savings Bank, Eastern Bank, StonehamBank, PNC and The Mossalam Agency.

Next month’s issue will feature those businesses who guide individuals and businesses in their financial decisions, including financial advisors and accountants.
Let’s Start 2021 Right! Mark Your Calendars!
February 3rd at 8:00 am
Make Your Business Dementia Friendly. Virtual breakfast seminar hosted by Forestdale Senior Living in conjunction with the Melrose Chamber of CommerceClick here for more information and to register.

February 11th at 12:00 noon
Restorative Justice: What Does It Look Like in Schools and Communities. Virtual seminar hosted by member Pathways to Restorative Communities. Click here for more information and to register.

February 23rd at 8:00 am.
The Mayor’s State of the City Breakfast. A Virtual gathering featuring Mayor Gary Christenson and his review of 2020 and his plans for 2021. Registration available soon. Click here for sponsorship opportunities.
Chamber Connections: Stories of the Value of Your Chamber Membership
Honey Dew Donuts in Malden donated gift cards to The Gallery@57 to use to thank their customers for supporting and shopping with The Gallery@57. The customers loved getting the cards as they were so happy to have another reason to go to Honey Dew Donuts.  
Welcome Malden Chamber of Commerce Board of Directors
The 2021 Board of Directors and Executive Board of the Malden Chamber of Commerce were given the Oath of Office on January 12th by Mayor Gary Christenson –virtually of course! To learn more about who is on the Board, watch for upcoming issues of the Chamber newsletter or visit https://www.maldenchamber.org/site/your-chamber/board-of-directors/
Congratulations to the 33 New Members of the Malden Chamber of Commerce
On January 7th , the newest members of the Chamber were welcomed at our virtual reception. Meeting, greeting, and tasting wine from Malden Center Fine Wines highlighted this festive annual event.
2021 Sponsorship Packages
We are excited to announce our new Sponsorship Packages for 2021. Click below for more information.
Chamber Member News
MATV is now officially UMA!
Click on the logo below to see more.
East Cambridge Savings Bank celebrates one year on Pleasant Street in Malden
Read about all the festivities and the impact East Cambridge Savings Bank has made in our community here.
Bread of Life executive director Gabriella Stelmack accepts a donation from East Cambridge Savings Bank. Customers could choose one of three Malden based nonprofit organizations to receive a donation when they opened a new account.
Malden Chamber on the Move

The Chamber staff, Joan and Marianne, are working remotely for the near future. We are always are available to talk, answer questions, make connections, and, when possible, visit you.
How do you reach us?

New Address for Mail:
P.O. Box 639, Malden, MA 02148
(please update your records)
Phone: 781-322-4500
General Mailbox: info@maldenchamber.org

We are working hard to help our Malden business community stay strong—no matter where our desks are!
Remember to check our website, www.maldenchamber.org, for a list of resources to help during the Covid crisis. The City of Malden also has a list of resources to help the business community. Visit www.cityofmalden.org

Our SCORE volunteer is still offering free business consulting services to the Malden Chamber of Commerce members. This valuable service is offered five days per week via Zoom.
  • Both clients and mentors are much safer from the virus by everyone being at home.
  • Everyone can still be seen and communicate easily
  • With the new 5 day/week availability, we make it easier for the clients to meet on their schedule. And we can see more clients more often.
  • Clients save time by no longer having to drive to Century Bank in Malden
  • We have been thoroughly briefed on the new Federal Small Business Assistance Programs
  • With Zoom, it is easy for both clients and mentors to share online documents
To set up an appointment, please call Dennis Assad at 617-901-5373

Massachusetts resources:
Malden Chamber of Commerce
Subscribe to the Malden Chamber of Commerce Newsletter