COVID-19 news & updates
July 14, 2020
MCCFL is receiving information from many of the insurance plans regarding prior authorization processes and other updates related to COVID-19. We will continue to provide this information via email communication, however, for the most recent information, we are recommending you visit the health plan's website or call their provider line. We will also be placing the communications from the health plans that can be accessed by visiting under the tools and resources tab in the Coronavirus folder. As best practice we still suggest you initiate authorization process, prior to admission. Please note that unless specified, out of network status still applies to some of their requirements, please read carefully.
Due to the current requirements for patients to have negative Covid test prior to discharge back to group settings, it is important to have this conversation with the health plan at the beginning of the stay to assist in appropriate coordination and timing of testing. 
Below are the individual plan directives; please be sure to follow directions from your corporate teams.
Aetna will continue to waive prior authorization through July 30, 2020 for Commercial and Medicare Advantage members notification is required within 48 hours of admission.

(This applies to Florida ONLY)
No information regarding changes to prior authorization and SNF stays at this time. Auth is still required.

(This applies to Florida ONLY)
Effective June 8, 2020 Baycare is now waiving authorization for both in and out of network providers.

(This applies to Florida ONLY)
CarePlus is resuming our standard prior authorization protocols for inpatient admissions effective May 18, 2020 .

Cigna will continue to allow emergent or urgent direct transfers to skilled nursing facilities, without prior authorization until July 31, 2020 for both commercial and Medicare lines of business.

Florida Blue
(This applies to Florida ONLY)
Florida Blue  Medicare, Commercial, and Affordable Care Act  is waiving prior authorization requirements for patients being transferred from inpatient acute hospital settings to post-acute care facilities through September 5, 2020 . P lease see the attached for further details on notification to the plan.

Freedom Health & Optimum HealthCare
(This applies to Florida ONLY)
Freedom clarified saying this only applies when a hospital system has been recognized as having a high volume of Covid-19 cases and bed availability is needed please note this is being handled on case by case. Freedom is asking providers to continue with the ‘normal authorization process’ as best as you possibly can. They still have staff working during the day and after-hours, who can provide authorizations effective April 6, 2020 for 90 days expiring July 5, 2020 .

Humana is suspending the prior authorization requirements for in-network providers. This applies to inpatient, outpatient, and all par referrals for all product lines offered by Humana. This continues to apply to both in-network and out-of network providers  when the member has a COVID-related diagnosis  notification of admission is highly recommended via Availity.

Medica will continue to waive prior authorization through September 30, 2020.
Medicaid - AHCA
(This applies to Florida ONLY)
The Agency has lifted prior authorization for certain critical services for all Medicaid recipients and has lifted prior authorization for all services if the recipient is diagnosed with COVID-19. Please refer to the guidance published by the Agency on March 18th for a list of service categories where the prior authorization requirement has been lifted .
Clarification: 5.8.2020
Prior Auths: on or after March 1, 2020 through the termination of the emergency declaration for at least 90 days and up to 180 days (up to the last day of the emergency period under Section 1135(e) of the Act), for beneficiaries with a permanent residence in the geographic area of the public health emergency declared by the Secretary.
PASRR Level 2 exceptions were only in place for 30 days from the date initiated.  
Update: 7.14.2020
To facilitate non-emergency transportation services that may be needed to aid in transfers, the Agency is waiving the need for prior authorization for non-emergency ambulance transportation services for hospital transfer. This change applies to the fee-for-service and managed care delivery system. These provisions apply to enrollees being transferred from a hospital regardless of diagnosis (i.e., COVID-19 and non-COVID-19 patients). The Agency will continue this flexibility until further notice.
Molina will continue to waive prior authorization for in and out of network providers, notification is required within 48 hours of admission.

Preferred Care Partners
Preferred Care Partners states normal prior authorization requirements will resume
June 1, 2020.

Simply is waiving initial authorization, this provision is applicable to all managed care plan enrollees. This applies to both in and out of network providers for 90 days from March 17, 2020 expiring June 16, 2020 .

Staywell Medicaid
(This applies to Florida ONLY)
Staywell as of June 19, 2020 will begin to require authorization for SNF placement.

Sunshine as of June 19, 2020 will begin to require authorization for SNF placement.

United Healthcare
United Healthcare states normal prior authorization requirements will resume June 1,2020.
Update: 6.19.2020
WellMed is extending waiver of prior authorization until July 31, 2020 for in network providers. Out of network providers need to attain prior to admission.
Please note: Things are changing daily do not hesitate to reach out to your liaison if you have questions.
A Message from our President:

Dear Valued Clients,

MCCFL is working diligently on updates as related to the Covid-19 Crisis. We are gathering updates from the health plans as they are released to be able to provide you with the most recent information. Please note these updates and changes are very fluid and can change daily. It is best practice for out of network providers to check with the health plan for each referral to determine their current processes as they could vary based on type of product and benefits.  On March 25 th , 2020, President Trump declared that a major disaster exists in the State of Florida. Florida Disaster Declaration This additional declaration will most likely change the way the managed care organizations operate and how they will apply their rules regarding network operations. We are anticipating updates from the plans regarding this declaration. Medicare Advantage plans do have special requirements they must follow when such situations arise, please follow this link to review. CMS March 10, 2020
MCCFL is here to assist you and your staff with any managed care needs or questions that arise. Please do not hesitate to reach out to your Managed Care Liaison or any of our staff. We wish you and yours the best in these uncertain times. 

Destiny Quinones, BSW
All of these articles can be found on our portal at MCCFL under tools. We will keep you abreast of this as it pertains to Managed Care.