September 13 2024 | Issue #1043

1. Managing Effectively: Sound Values Create A Great Culture And Work Environment

2. AI Business Headlines: What's The Latest?

3. Recommended Reading

4. Improving Teamwork and Performance - Facilitated Meetings

5. Professional Coaching Services

6. Moving From An Operational Manager To A Strategic Leader - Virtual Seminars, TODAY, Friday September 13, Wednesday September 25, Wednesday October 2, Friday October 11, Friday October 18, Tuesday November 5, Wednesday November 13, Friday November 15, Friday November 22

7. Leadership and Team Development for Managerial Success - Webinars, TODAY, Friday September 13, Thursday October 3, Friday October 25, Thursday November 7, Monday November 18

8. Coaching, Mentoring, Leadership & Management Skills, Coaching And Mentoring (Even Experienced Staff) - Virtual Seminars, Monday September 16, Friday September 20, Wednesday October 9, Thursday October 17, Wednesday November 6, Tuesday November 19

9. ChatGPT For CPAs and Finance Professionals - Monday September 16, Monday September 23, Friday September 27, Tuesday October 8, Thursday October 10, Tuesday October 29, Monday November 4, Wednesday November 13, Friday November 15

10. Project Management Best Practices, For Non-Project Managers and Administrative Professionals (Three Separate Seminars) - Webinars and Virtual Seminars, Tuesday September 17, Wednesday September 18, Monday September 23, Monday September 30, Tuesday September 24, Wednesday October 16, Thursday October 31, Tuesday November 12, Tuesday November 19

11. The Effective Manager's Communication Skills Toolbox: Making Active Listening, Constructive Feedback, Conflict Resolution and Coaching Work for You, Your Team and Bottom-Line Results - Webinars, Tuesday September 17, Thursday September 26, Tuesday October 15, Tuesday October 29, Thursday November 21

12. Working Smarter: Managing Your Time and Priorities More Effectively - Webinars, Tuesday September 17, Tuesday October 15, Tuesday November 5

13. Successfully Dealing With Difficult People: The 5 Most Difficult People And How To Deal With Them Effectively - Webinars, Wednesday September 18, Tuesday October 8, Monday November 4, Thursday November 7, Thursday December 12

14. Performance Reviews, Including Remotely: A Step-By-Step Process For Conducting Them Meaningfully and Effectively - Webinars, Wednesday September 18, Thursday October 24, Monday November 18, Wednesday November 20, Tuesday January 7

15. ChatGPT, The Workplace And HR: Uses And Warnings - Webinars, Thursday September 19, Tuesday September 24, Wednesday October 23, Friday November 22

16. Generative AI: Its Impact on Our Work as Managers - Webinars, Thursday September 19, Friday October 25, Tuesday November 12

17. Handling a Chaotic Work Environment: How To Prioritize Work and Make Smart Decisions Under Pressure - Webinars, Friday September 20, Friday October 18, Wednesday November 20

18. Do's And Don'ts Of Giving Effective Constructive Feedback - Webinars, Friday September 20, Wednesday October 2, Friday November 1

19. ChatGPT and HR: A Complete Guide - Webinars, Wednesday September 25, Wednesday October 30, Friday November 8

20. A Comprehensive Understanding Of ChatGPT - Webinars, Wednesday September 25, Wednesday October 16, Thursday November 14

21. The Emotionally Intelligent Manager: Using Your Heart As Well As Your Head To Manage Effectively - Webinars, Thursday September 26, Tuesday October 1, Tuesday October 29, Tuesday November 26

22. Creativity And Innovation: Unleash Your Potential For Greater Success - Webinars, Thursday September 26, Tuesday October 15, Tuesday November 12

23. ChatGPT And AI For HR Professionals - Webinars, Friday September 27

24. Managing Effectively: The Keys To Creating And Sustaining An Outstanding Work Environment - Webinar, Friday September 27

25. Management Skills For New Managers, Principles And Best Practices Of Supervision, Moving From Peer To Supervisor - Virtual Seminars, Monday September 30, Friday October 4, Tuesday October 8, Thursday October 10, Thursday October 17, Friday November 1, Tuesday November 19, Wednesday November 20, Monday November 25

26. ChatGPT For HR in 2024 and 2025: What Can ChatGPT Do For You? - Webinars, Tuesday October 1, Monday October 21, Tuesday October 22, Wednesday November 27



27. ChatGPT And AI For Project Management - Webinar, Tuesday October 1, Tuesday November 5

28. How To Use ChatGPT For Business - Webinars, Wednesday October 2, Thursday October 3, Friday October 4, Monday October 21, Wednesday November 6, Thursday November 21

29. ChatGPT For Project Management: From Basics To Advanced - Virtual Seminar, Monday October 7, Thursday November 14

30. ChatGPT and The Workplace: A Complete Guide: Webinar, Wednesday October 9

31. The Project Management Course: From Beginner To Project Manager - Virtual Seminars, Monday October 14, Tuesday November 26

32. ChatGPT For Management - Virtual Seminars, Tuesday October 22, Wednesday November 27

33. ChatGPT For Project Managers: 10x Your Productivity With AI - Virtual Seminars, Wednesday October 23, Monday November 11

34. 20 Useful ChatGPT Prompts By Project Managers - Virtual Seminars, Thursday October 24, Monday November 25

35. Mastering Communication In Project Management - Virtual Seminars, Thursday October 31, Friday November 8

36. How To Build A High-Performance Team In 90 Days, Creating And Developing High-Performance Teams - Webinar, Friday November 22

37. About What Are Managers Talking?

Creativity, Innovation and Brainstorming:

The True Keys To Success

What steps are you taking to reward innovation?

What steps are you taking to support brainstorming?

It is in taking initiative, exploring new ideas and through brainstorming that creative innovations such as the iPhone, Amazon, the large-scale AI chip (Nvidia) and Tesla got their start.

Also, what steps are you taking to reward new ideas, even some which don't work out?

We need to ask ourselves, "Am I and are we content to stand pat, or are we constantly trying to find ways to grow?"

All of the most successful entrepreneurs, business owners and CEOs with whom we've had the pleasure of working have achieved results due to supporting relentless promotion of creativity. brainstorming and innovation.

Bottom Line: What steps are you taking today to support creativity, innovation and brainstorming?

At Pinnacle Performance, we help executives, managers, leaders and teams improve performance. Call us any time with questions at 617-308-8070.

AI BUSINESS HEADLINES: WHAT'S THE LATEST?

Anthropic and Menlo Ventures announce a $100m fund to support AI startups

https://www.cnbc.com/2024/07/17/anthropic-menlo-ventures-launch-100-million-anthology-fund-for-ai.html

SML bookings surge as AI chip demand boosts purchases of its critical semiconductor tools

https://www.cnbc.com/2024/07/17/asml-earnings-report-q2-2024.html?&qsearchterm=ai%20chips

From Joanna Stern, Wall Street Journal:

I Tried Microsoft's New AI-Focused PCs. Windows Is Exciting Again.

https://www.wsj.com/tech/personal-tech/microsoft-ceo-satya-nadella-interview-ai-laptops-76eef1e1

Google Takes The Next Step In Its A.I. Evolution

https://www.nytimes.com/2024/05/14/technology/google-artificial-intelligence-products.html

OpenAI Unveils Newest AI Model, GPT-4o

https://www.cnn.com/2024/05/13/tech/openai-altman-new-ai-model-gpt-4o/index.html

MongoDB debuts AI app-building toolkit to help businesses struggling to use generative AI

https://venturebeat.com/ai/mongodb-unveils-ai-application-program-for-enterprise/

Major U.S. newspapers sue OpenAI, Microsoft for copyright infringement

https://www.axios.com/2024/04/30/microsoft-openai-lawsuit-copyright-newspapers-alden-global

Moderna and OpenAI Collaborate To Advance mRNA Medicine

https://investors.modernatx.com/news/news-details/2024/Moderna-and-OpenAI-Collaborate-To-Advance-mRNA-Medicine/default.aspx

Anthropic CEO Dario Amodei on Claude 3 model, AI arms race and Big Tech partnerships

https://www.cnbc.com/video/2024/04/23/anthropic-ceo-dario-amodei-on-claude-3-model-ai-arms-race-and-big-tech-partnerships.html

AI search startup Perplexity valued at $1 billion in funding round

https://www.moneycontrol.com/news/business/startup/ai-search-startup-perplexity-valued-at-1-billion-in-funding-round-12705821.html

Sam Altman Seeking To Initiate A Global AI Coalition

https://www.bloomberg.com/news/articles/2024-04-10/openai-s-altman-pitches-global-ai-coalition-on-trip-to-middle-east

Meta debuts new generation of AI chip

https://www.cnbc.com/2024/04/10/meta-debuts-new-generation-of-ai-chip.html?&qsearchterm=meta%20ai

Elon Musk predicts AI will be smarter than humans by next year

https://fortune.com/2024/04/09/elon-musk-ai-smarter-than-humans-by-next-year/

Nvidia Announces New Blackwell AI Chip

https://nvidianews.nvidia.com/news/nvidia-blackwell-platform-arrives-to-power-a-new-era-of-computing

Saudi Arabia Creating A $40B AI Fund

https://www.nytimes.com/2024/03/19/business/saudi-arabia-investment-artificial-intelligence.html

Nvidia to Wall Street: Artificial intelligence is just getting started

https://www.thestreet.com/investing/nvidia-to-wall-street-artificial-intelligence-is-just-getting-started

NVIDIA Develops Your Own "Personalized" AI Chatbot

https://www.nvidia.com/en-us/ai-on-rtx/chat-with-rtx-generative-ai/?ncid=pa-srch-goog-575418&gad_source=1

The Ultimate Guide to Data Security, Privacy, Compliance, and Hygiene for AI

https://bigid.com/blog/the-ultimate-guide-to-ai-security/

RECOMMENDED READING

Four books have crossed our desk lately which we have not been able to put down:

• "Going en Are Told At Work ... and The Truth We Need To Succeed", by Bonnie Hammer. An experienced senior female executive speaks candidly and clearly about what we all need to understand about treating everyone equally.

• "Quantum Supremacy: How The Quantum Computer Revolution Will Change Everything", by Michio Kaku. The author explains how quantum computers, which work on qubits instead of transistors, will significantly accelerate our ability to process information.

• "Fall In Love With The Problem, Not The Solution", by Uri Levine, co-founder of Waze. Levine gives a tutorial about what it takes to start a company, including funding, as well as what it takes in the people you hire and the ideas you have to make a new enterprise work.

• "Elon Musk", by Walter Isaacson. Isaacson's no-holds-barred, comprehensive study of Musk from early childhood hides nothing and tells all, the good, the bad and the ugly.

IMPROVING TEAMWORK AND PERFORMANCE -

FACILITATED MEETINGS AND INSTRUCTION

"Our controller was incredibly pleased with how we welcomed him on his first day." - CFO



"That was a really great and insightful presentation/training. I can’t say enough how much we got from it. People were interacting after the meeting and it really got everyone to think, myself included! I’ll forward the presentation along to everyone.

Again, great work!" - Human Resources Director

We continue to see unprecedented demand for our facilitating Zoom and Teams meetings. And, recently, more in-person meetings as well!

Among the issues clients are asking us to help them address includes:

• Persuasion and Influencing Skills

• Emotional Intelligence

• Planning and Prioritizing

• Resolving Conflicts

• Understanding Different Communication Styles

• Successfully Dealing With "Difficult" People

You and your team can benefit from utilizing an outside instructor-facilitator, so all of you can focus together on what is truly important. For help with this, contact us at 617-308-8070.

OUTSOURCE YOUR MANAGEMENT TRAINING:

PROFESSIONAL DEVELOPMENT INSTRUCTION - MANAGEMENT SKILLS FOR NEW MANAGERS, MANAGEMENT ENHANCEMENT SKILLS, LEADERSHIP SKILLS

As our work environment evolves post-pandemic, more and more individuals are being asked to manage for the first time. With that, instructional needs for new managers are expanding exponentially.

How can you provide instruction to people working in the "office"? How can you provide instruction to those working at home? What about those being asked to manage in a hybrid work environment?

At Pinnacle, we are providing answers to these and other questions. We ourselves have hired GenZ Learning Advisors to help us on developing learning modules which address those in their 20s and early 30s who are being asked to manage for the first time.

Among our instructional offerings: Managing For New Managers

Develop and refine effective management skills to strengthen the present and build for the future.

Building effective management skills starts with Pinnacle Performance management instruction. We offer you introductory and advanced management skills seminars to help you develop and refine the skills you need to manage people more effectively.

Explore topics critical to developing effective management skills such as performance management, motivation, team development, interpersonal and communication skills and time management skills—everything you need to manage people effectively. Register today to give yourself and your staff the performance management advantage only Pinnacle Performance management skills seminars offer.

Note: Each of bulleted topic below is a stand-alone course. Just e-mail us at seminars@ppiw.com.

Essential Management Skills

• Management Skills for New Managers
• Successfully Managing “Difficult” People
• Improving Your Managerial Effectiveness

Preparing for Management

• Making the Transition to Management
• Getting Results Without Authority

Enhancement Skills

• Strategic Planning Essentials
• Coaching and Mentoring for Outstanding Job Performance
• How to Build a More Positive Work Environment
• Interviewing Skills for Managers and Supervisors
• Planning and Managing Organizational Change
• Project Management Essentials
• Creating a Culture of Trust: Management Strategies That Get Results
• Managing Multicultural Teams for Peak Performance
• Moving from an Operational Manager to a Strategic Thinker
• Creating High-Performing Teams: Leadership and Team Development
• Finance for Non-Financial Managers

Time Management

• Managing Chaos: Tools to Set Priorities and Make Decisions under Pressure
• Time and Task Management: Working Smart

PROFESSIONAL, ONE-ON-ONE COACHING SERVICES FOR

EXECUTIVES AND MANAGERS

"Your services for our entire executive team have helped us tremendously, especially through this pandemic." - CEO



"I never thought that someone from outside our company could be so helpful. And we've been working together now for over 5 years! Thank you." - CFO

Is there someone you believe would benefit from coaching? Perhaps yourself?

The benefits of having a coach, according to our clients, include having:

1. An approachable source of confidential and objective support
2. A helper who will walk with you to

• Understand the key issues you are facing
• Develop a plan collaboratively to address these issues
• Listen actively and attentively
• Never judge you

The good news is that an initial phone conversation is completely complimentary and confidential. The purposes of this call include:

• Learning about you, and/or the person who you believe would benefit from coaching
• Listening to understand the issue or issues you would like to address
• An opportunity for us to get to know each other as persons and professionals
• Determining if we are a good fit for each other, or if you would prefer a referral

Action Item: For a confidential conversation, please call Chris DeVany directly at 617-308-8070.

MOVING FROM AN OPERATIONAL MANAGER TO A STRATEGIC LEADER - VIRTUAL SEMINARS, TODAY,

FRIDAY SEPTEMBER 13, WEDNESDAY SEPTEMBER 25, WEDNESDAY OCTOBER 2, FRIDAY OCTOBER 11,

FRIDAY OCTOBER 18, TUESDAY NOVEMBER 5,

WEDNESDAY NOVEMBER 13, FRIDAY NOVEMBER 15, FRIDAY NOVEMBER 22

Join us for one of our most popular seminars!

Gain the insights and skills to know where your business stands today and where it's heading tomorrow.

In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for:

• Managers who want to increase their competitive advantage by anticipating their customers' priorities, needs, and expectations
• Managers who want to distinguish operational data from strategic data, creatively develop sources of information and increase their staff's flexibility and responsiveness
• Managers who want to broaden their perspective, improve flexibility without compromising quality and increase their department's value to the organization
• Every manager who wants to anticipate, initiate and manage change for maximum competitiveness!

If you want to move from being a good manager to being a great manager, you can't afford to miss this seminar. Because strategic leadership is a blending of attributes that every superior manager requires in today's unpredictable business environment.

Here's where you'll learn to anticipate, initiate and manage change for maximum competitiveness and stay on course while constantly redefining and refocusing your department's goals in order to hit a moving target and determine where your unit is headed, as you take into account the multiple groups your decisions will impact.

Prepare to make a transition. Instead of being buried in your department's ongoing activities, you'll become an innovator able to add value to your organization, its customers, and stakeholders. This course will provide you with the skills required to move your team or department forward decisively.

Topics We Will Address:

• Crossing the line to strategic effectiveness
• Learning the strategic leadership approachGVision and strategic leadership
• Becoming an effective leader
• Building influence through communication
• Understanding the role of teams
• Managing change with action-oriented skills

Why you should Attend:

By participating, you will be able to do even more effectively:

• Inspire and direct your team to greater readiness and competitiveness
• Add value to your organization by understanding the needs of your customers
• Anticipate, create and encourage change
• Spot opportunities for successful strategic alliances
• Become an innovative, visionary leader
• Establish a strategic culture
• Identify the strengths and weaknesses in your work unit
• Keep your unit moving forward
• Take risks with confidence

Would you like to inspire and direct your team more effectively?

What about being more able to anticipate, create and encourage change?

How about becoming an innovative, visionary leader?

Would you like your team to improve its performance?

If you answered "yes" to any of these questions, then come laugh, listen, and learn as Chris DeVany leads us all through those important topics, key questions, and answers we all need to be able to address effectively to improve our team members' and team’s performance!

For more information or to register, please visit:

COACHING, MENTORING, LEADERSHIP AND

MANAGEMENT SKILLS - VIRTUAL SEMINARS,

MONDAY SEPTEMBER 16, FRIDAY SEPTEMBER 20, WEDNESDAY OCTOBER 9, THURSDAY OCTOBER 17, WEDNESDAY NOVEMBER 6, TUESDAY NOVEMBER 19

Overview:

This highly interactive Seminar offers you and your team an array of practical tools to coach effectively in today's work environment. You'll learn practical techniques for making your direct reports feel welcome, trust you to maintain confidence, listen, and develop an Action Plan collaboratively with each of your team members, enhancing your overall team performance!

Why you should Attend:

By attending, you will understand how to do even more effectively:



• Mentor and coach
• Teach
• Determine your Mentor/Coaching Goals
• Maintain confidentiality
• Define Areas of Limits
• Define Communication
• Discuss Time Commitments
• Openness and Respect
• Keep it Professional
• Continuous Self-Improvement
• Communicate the Knowledge
• Allow for Failure
• Provide a System of Rewards
• Inspire and direct your team to greater readiness and competitiveness
• Add value to your organization by understanding the needs of your customers
• Anticipate, create and encourage change
• Spot opportunities for successful strategic alliances
• Become an innovative, visionary leader
• Establish a strategic culture
• Identify the strengths and weaknesses in your work unit
• Keep your unit moving forward
• Take risks with confidence

Are you feeling a bit overwhelmed when it comes to coaching?

Could you use a "coaching refresher", to help you get a better handle on things?

Would you like to brush up on your coaching and mentoring skills?

If you answered "yes" to any of these questions, then come laugh, listen, and learn as Chris DeVany leads us all through those important topics, key questions, and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members and team's performance, adding to the bottom line!

For more information and to register, please visit:

ChatGPT FOR CPAs AND FINANCE PROFESSIONALS - WEBINARS,

MONDAY SEPTEMBER 16, MONDAY SEPTEMBER 23,

FRIDAY SEPTEMBER 27, MONDAY SEPTEMBER 30,

TUESDAY OCTOBER 8, THURSDAY OCTOBER 10,

TUESDAY OCTOBER 29, MONDAY NOVEMBER 4,

WEDNESDAY NOVEMBER 13, FRIDAY NOVEMBER 15

Unlock the potential of AI in finance with our transformative webinar, "ChatGPT for CPAs and Finance Professionals".

In this 90-minute session, delve into how ChatGPT can be your partner in navigating complex financial landscapes, from automating routine accounting tasks to analyzing large datasets for insightful forecasting. Learn to enhance your consulting services with AI-driven recommendations, ensuring precision and compliance. Whether you're optimizing tax strategies or advising on financial planning, discover how ChatGPT can streamline operations and provide a competitive edge. Join us to step into the future of finance with the power of AI at your fingertips.

Why you should Attend:

By participating, you will understand and be able to:



• Understand how ChatGPT is used in finance
• Automate financial processes with ChatGPT
• Conduct enhanced financial analysis and decision-making
• Support client interaction and advisory services
• Incorporate regulatory compliance and ethical considerations
• Integrate ChatGPT with existing financial systems

Would you like to be able to utilize ChatGPT in finance?

How about automating financial processes with ChatGPT?

What about integrating ChatGPT with existing financial systems?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to effectively implement ChatGPT!

For more information and to register, please visit:

PROJECT MANAGEMENT FOR NON-PROJECT MANAGERS,

PROJECT MANAGEMENT FOR ADMINISTATIVE PROFESSIONALS (TWO SEPARATE SEMINARS) -

WEBINARS,

TUESDAY SEPTEMBER 17, WEDNESDAY SEPTEMBER 18, MONDAY SEPTEMBER 23, TUESDAY SEPTEMBER 24,

MONDAY SEPTEMBER 30, WEDNESDAY OCTOBER 16, THURSDAY OCTOBER 31, TUESDAY NOVEMBER 12,

TUESDAY NOVEMBER 19

Overview:

Let's face it - we are all managing projects every day! They may be simple or more complex, but undoubtedly you are managing projects within your role.

You don't need to be a project manager to learn how to manage your projects effectively and efficiently. This interactive presentation will provide the basics of managing projects - regardless of their size or complexity. Webinar attendees will be provided a variety of tools, techniques, and best practices to enable them to manage the projects they are assigned and the projects they want to undertake, including how to socialize initiatives to get buy-in from others.

This webinar will provide a simple step-by-step process for managing your projects. Attendees will learn how to use a variety of documents - scope statements, communication plans, risk management plans, risk registers, and change management plans - in order to better manage their initiatives. Additionally, the importance of socializing initiatives as well as managing stakeholders to ensure commitment to initiatives and support needed to achieve goals will be discussed.

Challenges in managing projects will be covered as well as how to best address those challenges to keep your project moving forward. Other topics covered in this webinar to enable increased effectiveness in managing projects and meeting project goals include: developing the project business case, effective project planning with the team, five stages of team development, driving decision-making from stakeholders, and facilitating effective team meetings.

Leave this webinar with a better understanding of how project management can assist you in performing your role in your organization.

Why you should Attend:

By attending, you will understand how to do even more effectively:

• Scale Project Scope Statements
• Develop the business case for your own projects
• Identifying and managing stakeholders
• Develop your Project Plan
• Itemize your Work Breakdown Structure and activity list
• Enhance your Communications Plan
• Identify, plan and manage project risks
• Manage changes to the project
• Report on status
• Drive decisions from the team and from key stakeholders

Would you like to get more (or all!) of the projects you manage on time and on a budget?

Are you concerned about people on your project teams not knowing enough about how to effectively manage a project? What about you?

Would you like some help managing your projects more?

Would you like to manage others' expectations?

If you answered "yes" to any of these questions, please join us!

For more information and to register, please visit:

WORKING SMARTER: MANAGING YOUR TIME AND PRIORITIES MORE EFFECTIVELY - WEBINARS,

TUESDAY SEPTEMBER 17, TUESDAY OCTOBER 15,

TUESDAY NOVEMBER 5

The speed of everything has changed. Are your time management skills up to the challenge?

Do you put off more today than you can ever accomplish tomorrow exhaust yourself by 4:00 p.m. with only a fraction of your work done see yourself as a decision maker who never gets around to making decisions dread the next business meeting-or worse, going back to your desk to see what voice mails and emails await you? If you're doing more and enjoying it less, it's time to get out of the time trap and back to productive management! This seminar gives you practical techniques for controlling time and making it a manageable resource.

Topics We Will Address:

• Self-Evaluation: How Do You Manage Your Time
• Take the Time-Mastery Profile® to identify how you spend your time
• Highlight your strengths and challenges with time
• Identify timewasters and learn how to avoid them using new techniques
• Concentration and Focus
• Learn techniques that will help you complete your tasks at a faster rate
• Discuss how to handle distractions and interruptions-both self- and other-imposed
• Planning to Succeed
• Refine the planning process and goal-setting system using the SMART technique
• Decision Making and Prioritizing
• Align your priorities with your goals for better decision making
• Learn about "the window of opportunity" to determine the most appropriate course of action
• Getting Organized
• Learn the principles of organization to eliminate clutter and maintain order and effective filing systems
• Learn to manage your phone, e-mail and electronic files
• Establishing Boundaries to Create Balance
• Learn when to say "yes" and when to say "no"
• Say "yes" to yourself by saying "no" to others
• Create quiet zones to think, reflect and concentrate
• Build a commitment to your own time-management plan -it's up to you!
• Setting SMART Goals
• SMART: Specific, Measurable, Achievable, Relevant, Timely
• What are my roles?
• What weekly goal will I set for each role?
• TOPPS: Task, Objective, Product, Program, Schedule
• OPICS: Output, Product, Input, Conditions, Standards
• Setting milestones
• Working the Plan

Why you should Attend:

• Are you concerned about how much time and productivity your people are wasting?
• What about lost energy, efficiency and effectiveness, especially because people are overtasked and overburdened?
• Would you like to gain an extra 30 minutes each day?
• Would you like to improve your concentration and increase your efficiency?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance, no matter how widely distributed everyone is!

For more information and to register, please visit:

THE EFFECTIVE MANAGER'S COMMUNICATION SKILLS TOOLBOX: MAKING ACTIVE LISTENING, CONSTRUCTIVE FEEDBACK, RESOLVING CONFLICTS AND COACHING WORK FOR YOU, YOUR TEAM AND BOTTOM-LINE RESULTS - WEBINARS,

TUESDAY SEPTEMBER 17, THURSDAY SEPTEMBER 26,

TUESDAY OCTOBER 15, TUESDAY OCTOBER 29,

THURSDAY NOVEMBER 21

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor.

Without these skills and a commitment to continuously improve them, our ability to leverage our value to our manager and our organization diminishes.

Topics We Will Address:

• Effective Listening / Understanding Before Being Understood
• What is the Value of Listening
• Why People Don’t Listen and the Consequences
• How to Listen Effectively and Actively
• Practice Listening Exercise
• Responsibility of the Communicator in Being Heard

• Constructive Feedback / Gaining Advice While Avoiding Conflict
• The Value of Constructive Feedback
• Why People Don’t Give Feedback and the Consequences
• How to Give Constructive Feedback
• Practice Feedback Exercise
• Guidelines for the Feedback Receiver

• Resolving Conflicts / Dealing with Others’ Resistance
• The Nature of Resistance
• Types of Resistance
• Typical Responses to Resistance
• Approaching Resistance and How to Deal with It
• The Keys to Effectively Resolving Conflicts

• Making Coaching Work / Providing Guidance for Improving Performance
• Characteristics of Effective Coaches
• How to Coach Effectively
• The Value of Careful Listening in Coaching
• Being an Effective Role Model
• Using Coaching to Improve Performance

Why You Should Attend:

By attending, you will understand how to even more effectively:

• Listen actively
• Receive and provide constructive feedback
• Resolve conflicts
• Coach and mentor

Are you concerned about how others are receiving you as a manager? wasting?

Could you use a communication skills “refresher”, to perhaps help you take a new approach to your direct reports you find especially challenging?

Would you like to leverage your value to your manager and to your organization?

If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members’ and team’s performance, adding to the bottom Line!

For more information and to register, please visit:

SUCCESSFULLY DEALING WITH DIFFICULT PEOPLE: THE 5 MOST DIFFICULT PEOPLE AND HOW TO DEAL WITH THEM EFFECTIVELY - WEBINARS,

WEDNESDAY SEPTEMBER 18, TUESDAY OCTOBER 8,

MONDAY NOVEMBER 4, THURSDAY NOVEMBER 7,

THURSDAY DECEMBER 12

Overview:

We all have to deal with so-called "difficult people". What causes someone to be "difficult"? Why does someone else resist us? What is behind resistance?

How can we deal effectively with someone who resists us, who may be cranky, chronically complain, be aggressive, snap at others or even resist us silently? Come laugh, listen and learn as Chris DeVany helps us understand what causes these challenges, and how we can deal effectively with those who cause us great difficulty!

Why you should Attend:

By attending, you will understand how to even more effectively:



• Deal with the 5 most prominent types of difficult people
• Understand resistance
• Understand resistance and its' role in creating conflict
• Use a variety of approaches to resistance
• Overcome resistance
• Utilize the core principles involved in dealing with difficult people

Would you like to understand why people are "difficult"?

How about receiving some help dealing with the most difficult people in your world?

What if we said that dealing with "difficult people" doesn't have to be so difficult?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to save ourselves, time, energy and frustration!

For more information and to register, please visit:

PERFORMANCE REVIEWS, INCLUDING REMOTELY: A STEP-BY-STEP PROCESS FOR CONDUCTING THEM MEANINGFULLY AND EFFECTIVELY - WEBINARS,

WEDNESDAY SEPTEMBER 18, THURSDAY OCTOBER 24, MONDAY NOVEMBER 18, WEDNESDAY NOVEMBER 20, TUESDAY JANUARY 7

Overview:

One of the most critical areas of employee relationships-and one of the biggest challenges management faces today-is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization.

Since both managers and employees often view performance appraisals with anxiety, attention is given to preparing for and conducting performance discussions that are objective, complete and defensible. You'll also share experiences and participate in various exercises with other participants to better understand how to obtain the best possible performance from employees.

Why you should Attend:

By participating, you will understand:

• How to conduct motivational and directional performance appraisal reviews
• Planning the review
• Managing the review process
• Subtle ways to keep sensitive employees from having their feelings hurt
• How to suggest improvement to an employee's performance in a way that boosts an employee's spirits
• Why employees sometimes fear reviews
• Ways to increase standards of performance

Would you like to conduct more effective performance reviews? wasting?

Would you like to know how to give people "bad news" in a way which will not hurt but ion fact improve your working relationships?

Would you like to be able to suggest improvement in a way which encourages rather than discourages?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance, no matter how widely distributed everyone is!

For more information and to register, please visit

ChatGPT, THE WORKPLACE AND HR: USES AND WARNINGS - WEBINARS,

THURSDAY SEPTEMBER 19, TUESDAY SEPTEMBER 24, WEDNESDAY OCTOBER 23, FRIDAY NOVEMBER 22

Overview:

Navigate the exciting yet challenging landscape of AI in Human Resources with our crucial webinar, "ChatGPT, the Workplace and HR: Uses and Warnings".

This 90-minute interactive session will explore the transformative role of ChatGPT in modern HR practices, from recruitment and onboarding to employee engagement and policy enforcement. Learn how AI can facilitate more efficient HR processes, while also addressing the potential pitfalls and ethical concerns involved in its deployment. Whether you're an HR professional seeking to innovate or a manager looking to understand AI's impact on team dynamics, this webinar will provide critical insights and practical guidelines to ensure responsible and effective use of AI in the workplace.

Why you should Attend:

By participating, you will understand and be able to:



• Understand how ChatGPT is used in finance
• Automate financial processes with ChatGPT
• Conduct enhanced financial analysis and decision-making
• Support client interaction and advisory services
• Incorporate regulatory compliance and ethical considerations
• Integrate ChatGPT with existing financial systems

Would you like to be able to utilize ChatGPT in finance?

How about automating financial processes with ChatGPT?

What about integrating ChatGPT with existing financial systems?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to effectively implement ChatGPT!

For more information and to register, please visit:

DO'S AND DON'TS OF GIVING EFFECTIVE CONSTRUCTIVE FEEDBACK - WEBINARS,

FRIDAY SEPTEMBER 20, WEDNESDAY OCTOBER 2,

FRIDAY NOVEMBER 1

Unlock the power of constructive feedback to enhance performance and foster a culture of continuous improvement in your organization.

Join our 90-minute webinar to explore the art of delivering feedback that motivates, supports, and drives better outcomes. This session is designed for managers, team leaders, and anyone in a mentoring role who aims to refine their feedback skills to boost team effectiveness and individual growth.

Learning Objectives:

By the end of this webinar, participants will:

• Understand the key principles of constructive feedback
• Learn the best practices for delivering feedback that is both effective and empowering
• Identify common pitfalls in giving feedback and how to avoid them
• Develop strategies for framing feedback in a positive, impactful manner
• Gain insights into handling sensitive feedback situations with confidence

Why should you attend:

By participating, you will learn:

• Foundations of Constructive Feedback: Understanding its importance and basic principles
• Techniques for Effective Feedback: How to ensure feedback is clear, specific, and actionable
• Common Mistakes in Feedback Delivery: Identifying what not to do and how these mistakes can be counterproductive
• Practical Tips for Sensitive Feedback Scenarios: Strategies for dealing with performance issues and sensitive topics
• Feedback as a Tool for Continuous Improvement: Integrating feedback into everyday interactions to foster growth and development

Topics We Will Address:

• Introduction and Overview (10 minutes)
• Setting the stage for the importance of effective feedback
• Principles of Constructive Feedback (20 minutes)
• Key concepts and benefits of proper feedback techniques
• Do's of Giving Feedback (20 minutes)
• Practical guidelines and examples of effective feedback
• Don'ts of Giving Feedback (20 minutes)
• Common pitfalls and how to steer clear of them
• Handling Difficult Feedback Conversations (10 minutes)
• Techniques for sensitive scenarios and constructive resolutions
• Interactive Q&A Session (10 minutes)
• Addressing participant questions and scenarios

Come laugh, listen and learn as we explore these important issues. You will emerge with an Action Plan you can implement immediately!

For more information and to register, please visit:

HANDLING A CHAOTIC WORK ENVIRONMENT:

HOW TO PRIORITIZE WORK AND

MAKE SMART DECISIONS UNDER PRESSURE -

WEBINARS,

FRIDAY SEPTEMBER 20, FRIDAY OCTOBER 18,

WEDNESDAY NOVEMBER 20

This highly interactive Webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You'll learn practical techniques for making structured decisions-even under pressure-to and earn buy-in from bosses, coworkers, and customers. In a workshop environment, you will participate in valuable exercises utilizing real-world case studies. You'll emerge with an action plan you can use right away to master expanding workloads and complex decisions.

Why should you attend :

By attending, you will understand how to do even more effectively:

• Become more productive by prioritizing work and maintaining focus 
• Become a stronger communicator with techniques that enable you to question and clarify priorities 
• Make better decisions based on consistently good analysis 
• Become more decisive and make better decisions by gleaning the right information and appraising the situation more effectively
• Gain the cooperation of others by communicating the risks and gains of decisions
• Learn stress survival techniques to help you balance work and life when you must make tough choices you face every day

Are you feeling overtasked, over-worried, and overdone?

Could you use a "managing multiple priorities effectively refresher", to help you get a better handle on things?

Would you like to brush up on your management and delegation skills?

If you answered "yes" to any of these questions, then come laugh, listen, and learn as Chris DeVany leads us all through those important topics, key questions, and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members and team’s performance, adding to the bottom-line!

For more information and to register, please visit:

ChatGPT AND HR: A COMPLETE GUIDE -

WEBINARS,

WEDNESDAY SEPTEMBER 25, WEDNESDAY OCTOBER 30, FRIDAY NOVEMBER 8

How is AI evolving to influence our work in HR?

What is the role of ChatGPT as we carry out our everyday role as an HR professional?

What are the advantages of integrating ChatGPT into our work in HR? Come laugh, listen and learn as Chris DeVany guides us through the answers to these and other questions about how we apply AI and specifically, ChatGPT to our work as HR professionals.

Topics We Will Address:

• The evolution of AI in HR
• The essentials of ChatGPT
• The role of ChatGPT in HR functions
• The advantages of integrating ChatGPT in HR
• Concerns and challenges
• Best practices for implementing ChatGPT in HR
• The future of ChatGPT and HR

Why You Should Attend:

By participating, you will learn and understand how to apply to your work:

• The role of ChatGPT in modern business
• ChatGPT in Human Resources
• Ethical considerations and limitations
• Best practices when integrating ChatGPT in HR
• The future of AI in HR

Would you like to understand better how ChatGPT is increasingly influencing our work?

What about being more able to apply ChatGPT to our work in Human Resources?

How about understanding the ethical ramifications of using ChatGPT?

Would you like to be able to apply ChatGPT Best Practices today?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to utilize ChatGPT in our work in HR!

For more information and to register, please visit:

A COMPREHENSIVE UNDERSTANDING OF ChatGPT - WEBINARS,

WEDNESDAY SEPTEMBER 25, WEDNESDAY OCTOBER 16,

THURSDAY NOVEMBER 14

Overview:

What is ChatGPT? What are the technical underpinnings of ChatGPT?

What are the limitations of ChatGPT and the ethical considerations we need to keep in mind when using ChatGPT? Come laugh, listen and learn as Chris DeVany helps us answer these questions to help us improve our effectiveness when using ChatGPT.

Why you should Attend:

By participating, you will learn and understand how to apply to your work:

• What ChatGPT is and how it can be used as a tool to improve our effectiveness
• The technical underpinnings
• Limitations and ethical considerations
• Building applications with ChatGPT
• Fine-tuning and customizing ChatGPT
• The future of ChatGPT and Conversational AI
• Conclusions and the Call To Action

Would you like to understand better what ChatGPT is and how we can use it effectively in our work?

What about the limitations and ethical considerations of ChatGPT?

How about learning how to fine-tune and customize ChatGPT?

Would you like to be able to apply your understanding of ChatGPT as it pertains to Conversational AI?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through answers to these important questions, to help us improve our effectiveness when using ChatGPT!

For more information and to register, please visit:

THE EMOTIONALLY INTELLIGENT MANAGER: USING YOUR HEART AS WELL AS YOUR HEAD TO MANAGE EFFECTIVELY - WEBINARS,

THURSDAY SEPTEMBER 26, TUESDAY OCTOBER 1,

FRIDAY OCTOBER 25, TUESDAY NOVEMBER 26

Overview:

To manage effectively, you need to engage your emotional intelligence just as much as you engage yourself cerebrally. Using both our brain and our "gut" allows us to take all human factors into account.

Topics We Will Address:

• What is emotional intelligence?
• What is YOUR emotional intelligence?
• A short 10 item questionnaire
• Why it is important to know about emotional intelligence
• Four Clusters of Emotional Intelligence
• Techniques for utilizing your emotional intelligence to manage even more effectively

Why you should Attend:

Would you like to learn more about your emotional intelligence?

Would understanding techniques you can use every time to manage more effectively using your emotional intelligence interest you?

How about receiving a list of sample questions you can use to manage more effectively using your emotional intelligence?

Is it worth 90 minutes of your time to learn effective management techniques which can help you every day?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance!

For more information and to register, please visit:

CREATIVITY AND INNOVATION: UNLEASH YOUR POTENTIAL FOR GREATER SUCCESS - WEBINARS,

THURSDAY SEPTEMBER 26, TUESDAY OCTOBER 15,

TUESDAY NOVEMBER 12

Creativity and innovation are the key drivers of success for many of today's leading companies. Some of the most dramatic gains in shareholder value over the last few years (e.g. Google and Apple) have been created by the culture of creative innovation. Indeed, a culture of creativity and innovation is commonly recognized as the only sustainable competitive advantage.

This course will focus on developing new ways of thinking and will discuss in depth the intricacies of innovation, customer experience, solution development and the This course will focus on developing new ways of thinking and will discuss in depth the intricacies of innovation, customer experience, solution development and the problems faced by managers in this area. The course provides many opportunities to apply these new ways of thinking through class exercises and the course project, where students will develop creative concepts for an assigned topic.

Active participation in this course will provide students with the opportunity to gain practical, real world experience in the application of different tools and approaches such as Human Centered Design (HCD), Ten types of innovation, Crowdsourcing innovation, Lean Start up, and others.

Why should you attend:

By participating, you will learn how to:

• Stimulate creativity in yourself and others
• Learn the impact of innovation on growth creation
• Understand several innovation concepts/ methodologies
• Apply creative and design thinking to real-world business situations
• Learn how to build and lead an innovation team

Would you like to learn more about how to stimulate creativity?

Would understanding techniques you can use to more clearly utilize innovation to foster growth and development?

How about receiving some tools, tips and techniques to help you and your team apply creative design thinking to solve problems and make smarter decisions?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance!

For more information and to register, please visit:

MANAGING EFFECTIVELY: THE KEYS TO CREATING AND SUSTAINING AN OUTSTANDING WORK ENVIRONMENT - WEBINAR, FRIDAY SEPTEMBER 27

Join us for a transformative 90-minute webinar where industry leaders unveil the core principles behind creating a thriving, productive, and inclusive workplace. Discover actionable strategies and real-world insights that will empower you to cultivate an environment where creativity flourishes, employees are highly engaged, and ultimate productivity is achieved. Whether you’re a startup enthusiast or a seasoned executive, this webinar is designed to inspire and equip you with the tools for building an outstanding work culture.

Why should you attend this webinar?

By participating, you will understand and be able to apply:

• Practical Tools and Strategies: Learn to implement effective practices that boost employee satisfaction and workplace efficiency.
• Insights on Employee Engagement: Understand the dynamics of motivation and how to harness them to foster a committed and enthusiastic team.
• Innovative Approaches to Workplace Design: Explore how physical and virtual workspaces can be optimized for maximum productivity.
• Leadership Skills for a Modern Workplace: Gain insights into inclusive leadership that resonates with diverse teams and promotes equity.

Would you like to learn practical tools and strategies which will help you create and sustain a positive work environment?

How about receiving suggestions on how to more effectively engage your Team Members?

What about integrating workplace design principles into your work environment?

If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those answering these and other questions, as we all strive to manage even more effectively and create an even more positive work environment!

For more information and to register, please visit:

MANAGEMENT SKILLS FOR NEW MANAGERS -

VIRTUAL SEMINARS,

MONDAY SEPTEMBER 30, FRIDAY OCTOBER 4,

TUESDAY OCTOBER 8, THURSDAY OCTOBER 10,

THURSDAY OCTOBER 17, FRIDAY NOVEMBER 1,

TUESDAY NOVEMBER 19, WEDNESDAY NOVEMBER 20, MONDAY NOVEMBER 25

Our most popular Webinar and Virtual Seminar!

New supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best and put what you’ve learned into practice immediately.

You will learn the skills you need to plan, prioritize and execute effectively each and every day. Putting into practice both the "hard stuff" and "soft stuff" will help you meet new challenges with increased confidence, respect and power.

One of the toughest parts of a manager's job is dealing with and turning around problem employees. The solutions aren't "textbook", yet in this Webinar, you will gain skills and tools for solving problems and making decisions, especially when dealing with those who challenge you the most.

Why should one attend this webinar?

By participating, you will be able to more effectively:



• Understand how to approach an intact team as their new supervisor
• Develop your own management game plan
• Motivate your direct reports
• Coach for improved performance
• Think and act strategically
• Plan and prioritize your time
• Handle difficult conversations
• Listen actively and effectively
• Create a motivational environment using feedback and reinforcement to guide and motivate behavior
• Effectively deal with "difficult" people

Would you like to gain and build confidence in your ability to manage effectively? What about your ability to motivate others who previously were your peers? How about learning a management game plan? Would you like your team to improve performance?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance!

For more information and to register, please visit:

ChatGPT AND AI FOR HR PROFESSIONALS - WEBINAR,

FRIDAY SEPTEMBER 27

Overview:

ChatGPT and its' influence on our every day work lives is changing and growing almost minute-by-minute.

How can we keep up with all that is happening? Come laugh, listen and learn as Chris DeVany guides us through the versions, upgrades and evolving trends emerging within ChatGPT and its' use in the workplace, especially within the HR function.

Topics We Will Address:

• The evolution of AI in HR
• The essentials of ChatGPT
• The role of ChatGPT in HR functions
• The advantages of integrating ChatGPT in HR
• Concerns and challenges
• Best practices for implementing ChatGPT in HR
• The future of ChatGPT and HR

Why you should Attend:

By participating, you will learn and understand how to apply to your work:

• The role of ChatGPT in modern business
• ChatGPT in Human Resources
• Ethical considerations and limitations
• Best practices when integrating ChatGPT in HR
• The future of AI in HR

Would you like to understand better the role of ChatGPT in today's business environment?

What about being more able to apply ChatGPT to our work in Human Resources?

How about understanding the ethical ramifications of using ChatGPT?

Would you like to be able to apply ChatGPT Best Practices today?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to utilize ChatGPT in our work in HR!

For more information and to register, please visit:

GENERATIVE AI: ITS' IMPACT ON OUR WORK AS MANAGERS - WEBINARS,

MONDAY SEPTEMBER 29, FRIDAY OCTOBER 25,

TUESDAY NOVEMBER 12

Overview of the webinar:

In the era of rapid technological advancement, generative AI is emerging as a game-changer in the realm of management. This 90-minute webinar is crafted for managers, team leaders, and business executives who are eager to understand the potential and challenges of generative AI in a management context. Participants will delve into the applications of generative AI in decision-making, team dynamics, project management, and strategic planning. This session promises to offer insights into the latest AI trends, practical applications, ethical considerations, and strategies for integrating AI into management practices. Whether you are beginning to explore the impact of AI in management or seeking to enhance your existing knowledge, this webinar will equip you with a deeper understanding and actionable strategies to leverage generative AI for effective and forward-thinking management.

Topics We Will Address:

• Understanding what generative AI is, including its’ essential principles and capabilities
• Utilizing generative AI to aid yourself in making informed, data-driven decisions
• Applying practical steps to use generative AI in team collaboration, communication and conflict resolution
• Improving project planning, tracking and resource allocation
• Incorporating generative AI to make fair and equitable management decisions
• Addressing the ethical implications of using generative AI in management, including privacy and surveillance concerns
• Taking away additional generative AI resources in your work as a manager

Why should you attend?

By attending, you will understand how to even more effectively:

• Understand what generative AI is, including its’ essential principles and capabilities
• Utilize generative AI to aid yourself in making informed, data-driven decisions
• Apply practical steps to use generative AI in team collaboration, communication and conflict resolution
• Improve project planning, tracking and resource allocation
• Incorporate generative AI to make fair and equitable management decisions
• Address the ethical implications of using generative AI in management, including privacy and surveillance concerns
• Take away additional generative AI resources in your work as a manager

Are you curious how generative AI works for you as a manager?

Would you like to understand better how generative AI can help you improve your decision-making?

How about learning practical tools, tips and tricks to use generative AI to manage more efficiently and effectively?

If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our effectiveness at applying AI to the work we do everyday!

For more information and to register, please visit:

ChatGPT FOR HR IN 2024 AND 2025:

WHAT CAN ChatGPT DO FOR YOU? - WEBINARS,

TUESDAY OCTOBER 1, MONDAY OCTOBER 21,

TUESDAY OCTOBER 22, WEDNESDAY NOVEMBER 27

Overview:

This highly interactive Webinar offers you and your HR team an array of practical tools and templates you can use to effectively manage your HR responsibilities.

As ChatGPT evolves and we start to gradually understand it better, HR managers can now perform some of their work duties more effectively using ChatGPT. ChatGPT can help you handle the various processes involved in managing all of your workforce, including onboarding, performance management, interviewing and so forth.

During our Webinar, we will explore some of the HR management tools available in ChatGPT. These tools can help us manage our work more efficiently and effectively.

Why you should Attend:

By attending, you will understand how to even more effectively:

• Understand how ChatGPT works, especially for conducting your Human Resources Management responsibilities
• Utilize a variety of HR templates available within ChatGPT
• Scan a job description for problematic language
• Write 3 personalized candidate rejection emails
• Quickly pull keywords for research
• Understand the recruitment process from the prospective of a hiring manager
• Scenario plan with a department manager

Are you curious how ChatGPT works?

Would you like to understand better how ChatGPT can help you conduct a number of your HR functions more efficiently and effectively?

How about learning a way you can present yourself with greater value to other members of your management team and executives?

If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our effectiveness at managing the Human Resources function, improving our and our team members’ performance, adding to the bottom-line!

For more information and to register, please visit:

ChatGPT AND AI FOR PROJECT MANAGEMENT - WEBINARS, TUESDAY OCTOBER 1, TUESDAY NOVEMBER 5

Join us for an insightful webinar that dives into the transformative role of ChatGPT and artificial intelligence in project management. Discover how AI technologies are reshaping the landscape of project planning, execution, and monitoring, offering unprecedented tools for enhancing efficiency and effectiveness. This session is designed for project managers, team leaders, and professionals keen to leverage AI to streamline processes and boost productivity.

• Introduction to AI and ChatGPT in Project Management: Overview of AI technologies and their relevance to modern project management.
• AI-Driven Project Planning and Scheduling: How AI can optimize project timelines and resource allocation.
• Risk Management and Decision Making with AI: Enhancing predictive capabilities and decision-making processes using AI.
• Automation of Routine Tasks: Utilizing AI to handle repetitive tasks and free up human resources for complex project aspects.
• Ethical and Practical Considerations: Addressing the potential pitfalls and ethical dilemmas of deploying AI in project settings.
• Future Trends and Innovations: A look at emerging AI technologies and their potential future impact on project management.

By the end of this webinar, participants will be able to:

• Understand the basics of AI and ChatGPT technologies as they relate to project management.
• Identify key areas within project management that can benefit from AI integration.
• Explore practical tools and AI applications for task automation, risk assessment, and decision support.
• Discuss the challenges and ethical considerations in implementing AI in project management.
• Develop strategies for effectively incorporating AI tools into their project management practices.

Would you like to understand the essentials of AI and ChatGPT technologies as they relate to project management?

Would exploring practical tools and AI applications for task automation, risk assessment and decision support interest you?

How about receiving some tools, tips and techniques to help you and your team apply creative strategies for effectively incorporating AI tools into your project management practices?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our performance!

For more information and to register, please visit:

HOW TO USE ChatGPT FOR BUSINESS - WEBINARS,

WEDNESDAY OCTOBER 2, THURSDAY OCTOBER 3,

FRIDAY OCTOBER 4, WEDNESDAY OCTOBER 21,

WEDNESDAY NOVEMBER 6, THURSDAY NOVEMBER 21

Overview:

Unlock the potential of AI in finance with our transformative webinar, "ChatGPT for CPAs and Finance Professionals".

In this 90-minute session, delve into how ChatGPT can be your partner in navigating complex financial landscapes, from automating routine accounting tasks to analyzing large datasets for insightful forecasting. Learn to enhance your consulting services with AI-driven recommendations, ensuring precision and compliance. Whether you're optimizing tax strategies or advising on financial planning, discover how ChatGPT can streamline operations and provide a competitive edge. Join us to step into the future of finance with the power of AI at your fingertips.

Why you should Attend:

By participating, you will understand and be able to:



• Understand how ChatGPT is used in finance
• Automate financial processes with ChatGPT
• Conduct enhanced financial analysis and decision-making
• Support client interaction and advisory services
• Incorporate regulatory compliance and ethical considerations
• Integrate ChatGPT with existing financial systems

Would you like to be able to utilize ChatGPT in finance?

How about automating financial processes with ChatGPT?

What about integrating ChatGPT with existing financial systems?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to effectively implement ChatGPT!

For more information and to register, please visit:

ChatGPT FOR PROJECT MANAGEMENT: FROM BASICS TO ADVANCED - VIRTUAL SEMINARS,

MONDAY OCTOBER 7, THURSDAY NOVEMBER 14

Dive deep into the capabilities of ChatGPT and its applications in project management with our comprehensive virtual seminar.

This seminar is tailored for project managers, team leaders, and any professional eager to harness the power of AI in managing projects more efficiently. From understanding the foundational aspects of AI and ChatGPT to exploring advanced tools and strategies for integrating these technologies into your project workflows, this seminar will equip you with the knowledge and skills to transform your project management approach.

Why you should Attend:

By participating, you will:

• Grasp the essential concepts of AI and ChatGPT, specifically in the context of project management
• Identify opportunities to apply ChatGPT in various project management stages
• Utilize ChatGPT for enhanced communication, scheduling, risk management, and stakeholder engagement
• Navigate the challenges and ethical considerations of integrating AI in project environments
• Implement advanced AI strategies and tools to optimize project outcomes

Agenda:

• Introduction to AI and ChatGPT for Project Management: Understanding the basics and the impact of AI on project management
• Integrating ChatGPT in Project Communication: Techniques for improving team and stakeholder communications
• AI Tools for Project Scheduling and Resource Management: Exploring how AI can assist in creating more efficient project schedules
• Enhancing Project Risk Management with AI: Utilizing AI for better prediction and management of project risks
• Ethical Considerations and Challenges: Discussing the implications of AI technology in project settings
• Advanced Applications and Future Trends: Looking at cutting-edge developments and potential future applications in project management

Would you like to learn the essential concepts of AI and ChatGPT, specifically in the context of project management?

What if you could utilize ChatGPT for enhanced communication, scheduling, risk management and stakeholder engagement?

How about taking away practical tools and a ChatGPT For Project Management - From Essentials to Advanced Action Plan you can implement immediately?

If you answered “yes” to any of these questions, come join us, learn, listen and laugh as Chris DeVany shares practical Action Steps we can take immediately to improve performance!

For more information and to register, please visit:

ChatGPT AND THE WORKPLACE: A COMPLETE GUIDE - WEBINAR, TUESDAY OCTOBER 9

Overview:

How is AI evolving to influence our work in HR?

What is the role of ChatGPT as we carry out our everyday role as an HR professional? What are the advantages of integrating ChatGPT into our work in HR? Come laugh, listen and learn as Chris DeVany guides us through the answers to these and other questions about how we apply AI and specifically, ChatGPT, to our work as HR professionals.

Why you should Attend:

By participating, you will learn and understand how to apply to your work:

• The role of ChatGPT in modern business
• ChatGPT in Human Resources
• Ethical considerations and limitations
• Best practices when integrating ChatGPT in HR
• The future of AI in HR

Topics We Will Address include:

• The evolution of AI in HR
• The essentials of ChatGPT
• The role of ChatGPT in HR functions
• The advantages of integrating ChatGPT in HR
• Concerns and challenges
• Best practices for implementing ChatGPT in HR
• The future of ChatGPT and HR

Would you like to understand better the role of ChatGPT in today's business environment?

What about being more able to apply ChatGPT to our work in Human Resources?

How about understanding the ethical ramifications of using ChatGPT?

Would you like to be able to apply ChatGPT Best Practices today?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to utilize ChatGPT in our work in HR!

For more information or to register, please visit:

THE PROJECT MANAGEMENT COURSE:

FROM BEGINNER TO PROJECT MANAGER -

VIRTUAL SEMINARS,

MONDAY OCTOBER 14, TUESDAY NOVEMBER 26

Embark on a transformative journey from project novice to skilled project manager with "The Project Management Course: Beginner to Project Manager."

This immersive seminar is crafted to equip you with the essential tools, techniques, and insights needed to excel in the dynamic field of project management. Whether you're looking to kickstart a new career, spearhead projects with confidence, or enhance your managerial skills, this course will provide a solid foundation and a clear path forward. Dive into real-world scenarios, interactive sessions, and expert guidance designed to elevate your project management capabilities and prepare you for success in any industry.

Topics We Will Address:

• Introduction to Project Management: Overview of project management, key terms, and why it matters
• Project Lifecycle and Methodologies: Deep dive into various project management methodologies (e.g., Agile, Waterfall, Scrum) and their applications
• Project Planning Essentials: Tools and techniques for effective project planning, including scope definition, work breakdown structures, and milestone mapping
• Resource Management: Strategies for managing human resources, budgeting, and logistics
• Effective Communication: Techniques for improving communication with stakeholders and team members, including conflict resolution and negotiation
• Risk Management: Identifying potential risks, conducting risk assessments, and developing mitigation strategies
• Monitoring and Controlling: Tools for tracking project performance, including key performance indicators (KPIs) and progress reporting
• Project Closure: Steps for closing out a project, including post-project reviews and lessons learned
• Leadership in Project Management: Skills for leading project teams, fostering collaboration, and maintaining motivation

Why You Should Attend:

By participating, you will:

• Understand the Fundamentals of Project Management: Gain a solid grounding in key project management concepts, methodologies, and frameworks
• Develop Effective Planning Techniques: Learn how to craft detailed project plans that align with business objectives and ensure timely delivery
• Master Resource Allocation: Acquire skills to efficiently allocate resources, manage budgets, and optimize workforce deployment
• Enhance Communication Skills: Elevate your ability to communicate effectively with stakeholders, teams, and clients to ensure clear and concise information exchange
• Navigate Project Challenges: Learn strategies to identify, analyze, and overcome common project hurdles and risks
• Implement Monitoring and Controlling Processes: Understand the importance of tracking project progress and making data-driven adjustments
• Lead with Confidence: Develop leadership qualities that inspire and motivate teams to achieve project goals with high standards
• Drive Project Success: Equip yourself with the tools to deliver projects successfully, on time, and within budget, enhancing your career prospects

Would you like to gain a solid grounding in key project management concepts, methodologies and frameworks?

What if you could learn strategies to identify, analyze, and overcome common project hurdles and risks?

How about taking away practical tools and a Project Management Course - From Beginner To Project Manager Action Plan you can implement immediately?

If you answered "yes" to any of these questions, come join us, learn, listen and laugh as Chris DeVany shares practical Action Steps we can take immediately to improve performance!

For more information and to register, please visit:

ChatGPT FOR MANAGEMENT - VIRTUAL SEMINARS,

TUESDAY OCTOBER 22, WEDNESDAY NOVEMBER 27

Unlock the potential of AI in management with our groundbreaking seminar, "ChatGPT for Management".

Discover how to integrate advanced AI tools like ChatGPT into your management practices to enhance decision-making, streamline communication, and foster innovation.

This seminar is tailored for managers and leaders seeking to leverage AI capabilities to drive their teams towards greater efficiency and success. Whether you are in operations, human resources, or any leadership role, you will learn practical ways to apply AI insights and tools in day-to-day management tasks. Get ready to transform your managerial approach with cutting-edge AI technology and lead your team into the future of work.

Topics We Will Address:

• Introduction to ChatGPT and AI in Management
• Integrating ChatGPT in Decision-Making Processes
• Using ChatGPT for Team Communications and Feedback
• Strategic Planning with AI Insights
• Ethical Considerations and Best Practices in AI Deployment

Why you should Attend:

By participating, you will:

• Understand the Capabilities of ChatGPT: Grasp the functional scope and potential applications of ChatGPT in management
• Enhance Decision-Making: Learn how to use ChatGPT to support data-driven decision-making and problem-solving
• Improve Team Communication: Discover strategies for using AI to enhance clarity and efficiency in team communications
• Innovate Management Practices: Explore innovative ways to integrate AI into daily management tasks and long-term planning
• Address Ethical Considerations: Recognize and navigate the ethical implications of using AI in management

Would you like to learn the functional scope and potential applications of ChatGPT in management?

What if you could discover strategies for using AI to enhance clarity and efficiency in team communication?

How about taking away practical tools and a ChatGPT For Management Action Plan you can implement immediately?

If you answered “yes” to any of these questions, come join us, learn, listen and laugh as Chris DeVany shares practical Action Steps we can take immediately to improve performance!

For more information or to register, please visit:

ChatGPT FOR PROJECT MANAGERS: 10x YOUR PRODUCTIVITY WITH AI - VIRTUAL SEMINARS,

WEDNESDAY OCTOBER 23, MONDAY NOVEMBER 11

Elevate your project management skills to new heights with "ChatGPT for Project Managers: 10x Your Productivity with AI." In this dynamic seminar, discover how to harness the power of artificial intelligence to dramatically enhance your productivity and project outcomes.

From automating routine communications to generating complex project reports, ChatGPT can revolutionize the way you manage projects. Whether you’re overseeing IT projects, construction, marketing campaigns, or any other sector, this seminar will equip you with the AI tools and strategies needed to optimize your workflows, make data-driven decisions faster, and lead your projects to success with unprecedented efficiency.

Topics We Will Address:

• Introduction to AI in Project Management
• ChatGPT’s Role in Automating Tasks
• Data Analysis and Decision Support
• Improving Communication with Stakeholders
• Ethical and Practical Considerations of AI in Projects

Why You Should Attend:

By the end of this seminar, participants will be able to:

• Identify AI Opportunities in Project Management: Understand where and how AI like ChatGPT can be integrated into project management processes
• Automate Communication and Reporting: Learn to use AI for streamlining project updates, communication, and reporting tasks
• Enhance Decision Making: Employ AI to analyze data and support complex decision-making processes effectively
• Boost Productivity and Efficiency: Implement AI tools to manage time and resources more efficiently, reducing project duration and costs
• Navigate Challenges and Ethical Considerations: Recognize potential pitfalls and ethical considerations when deploying AI in project management

Would you like to understand where and how AI like ChatGPT can be integrated into project management processes?

What if you learn to use AI for streamlining project updates, communication and reporting tasks?

How about taking away practical tools and a ChatGPT For Project Managers – 10x Your Productivity With AI Action Plan you can implement immediately?

If you answered “yes” to any of these questions, come join us, learn, listen and laugh as Chris DeVany shares practical Action Steps we can take immediately to improve performance!

For more information and to register, please visit:

20 USEFUL ChatGPT PROMPTS BY PROJECT MANAGERS - VIRTUAL SEMINARS,

THURSDAY OCTOBER 24, MONDAY NOVEMBER 25

Discover the power of precise communication with "20 Useful ChatGPT Prompts by Project Managers."

This targeted seminar is designed to revolutionize the way project managers utilize AI to enhance efficiency and effectiveness across all phases of project management. Through expertly crafted prompts, you will learn to leverage ChatGPT for everything from initiating projects and managing team dynamics to conducting risk assessments and closing out projects. Ideal for project managers in any field looking to integrate cutting-edge AI technology into their daily operations, this seminar will provide you with the tools to not just meet but exceed your project goals with innovative AI solutions.

Why You Should Attend:

By participating, you will learn how to:

• Master ChatGPT Prompts for Project Management: Understand how to craft effective prompts that harness ChatGPT’s capabilities
• Enhance Project Communication: Improve interactions with project teams, stakeholders, and clients using targeted AI-generated content
• Streamline Project Processes: Utilize AI to automate routine tasks, freeing up time for critical thinking and decision-making
• Mitigate Project Risks: Employ AI to predict potential risks and generate proactive solutions
• Drive Project Innovation: Encourage innovative project solutions through AI insights and data analysis

Would you like to understand how to craft effective prompts that harness ChatGPT’s capabilities?

What if you learn to utilize AI to automate routine tasks, freeing up time for critical thinking and decision-making?

How about taking away practical tools and a 20 Useful ChatGPT Prompts By Project Managers Action Plan you can implement immediately?

If you answered “yes” to any of these questions, come join us, learn, listen and laugh as Chris DeVany shares practical Action Steps we can take immediately to improve performance!

Topics We Will Address:

• Crafting Effective ChatGPT Prompts
• Automation of Routine Project Tasks
• Enhancing Communication with AI
• AI in Risk Management
• Leveraging AI for Project Reporting and Analysis

Seminar Outline:

Section 1: Introduction to ChatGPT in Project Management

• Overview of ChatGPT and its relevance to project management
• Benefits of tailored prompts in managing complex projects

Section 2: Crafting Effective Prompts

• Principles of effective prompt design
• Workshop: Create your own ChatGPT prompts for project scenarios

Section 3: Prompts for Project Initiation and Planning

• Prompts for project charter creation, stakeholder analysis, and requirement gathering
• Interactive session: Simulating project initiation with ChatGPT

Section 4: Prompts for Execution and Monitoring

• Prompts for task management, progress tracking, and performance reporting
• Live demo: Using ChatGPT to automate project updates and communication

Section 5: Prompts for Risk Management and Project Closure

• Prompts for risk identification and mitigation strategies
• Scenario practice: Closing projects with AI-generated insights and summaries

Closing Session: Integrating ChatGPT in Your Project Management Toolkit

• Best practices for integrating AI prompts into daily project management
• Q&A session to address specific uses and challenges

For more information and to register, please visit:

MASTERING COMMUNICATION IN PROJECT MANAGEMENT - VIRTUAL SEMINARS,

THURSDAY OCTOBER 31, FRIDAY NOVEMBER 8

Step into the world of expert project communication with our seminar, "Mastering Communication in Project Management." This intensive session is designed to equip project managers with advanced communication strategies that drive project success. Explore how to effectively convey complex information, manage stakeholder expectations, and lead diverse teams through challenging project phases. Whether you're a novice or a seasoned professional, this seminar will enhance your communication prowess and enable you to lead with confidence, ensuring that your projects are not just completed, but are completed successfully with team cohesion and stakeholder satisfaction.

Why Should You Attend? What Will You Learn?

Learning Objectives

By the end of this seminar, participants will be able to:

• Understand Communication Fundamentals: Grasp the key elements of effective communication specific to project management.
• Enhance Stakeholder Engagement: Learn techniques to manage and exceed stakeholder expectations through tailored communication strategies.
• Resolve Conflicts Effectively: Acquire skills to navigate and resolve conflicts, fostering a collaborative project environment.
• Lead Diverse Teams: Develop communication approaches that are inclusive and effective across culturally diverse and geographically dispersed teams.
• Utilize Modern Tools: Gain familiarity with the latest communication tools and platforms that can streamline project communications.

Would you like to learn the essential elements of effective communication specific to project management?

What if you could acquire skills to navigate and resolve conflicts, fostering a collaborative project environment?

How about taking away practical tools and a Mastering Communication in Project Management Action Plan you can implement immediately?

If you answered “yes” to any of these questions, come join us, learn, listen and laugh as Chris DeVany shares practical Action Steps we can take immediately to improve performance!  

Topics We Will Address

• Communication Fundamentals in Project Management
• Stakeholder Management
• Conflict Resolution in Project Teams
• Leadership Communication for Diverse Teams
• Leveraging Technology for Effective Communication
• Advanced Applications and Future Trends: Looking at cutting-edge developments and potential future applications in project management.

Seminar Outline

Section 1: Communication Essentials

• The role of communication in project success
• Key principles of effective project communication
• Common communication barriers and how to overcome them

Section 2: Engaging Stakeholders

• Identifying key stakeholders and their expectations
• Strategies for effective stakeholder communication
• Case studies on successful stakeholder management

Section 3: Conflict Resolution Techniques

• Types of conflicts in project teams
• Tools and techniques for resolving conflicts
• Role-playing session: Handling difficult conversations

Section 4: Leading Diverse Teams

• Best practices for communicating with culturally and geographically diverse teams
• Techniques to ensure clarity and prevent misunderstandings
• Interactive discussion: Sharing experiences and solutions

Section 5: Modern Communication Tools

• Overview of current digital tools and platforms for project communication
• Demonstrations on how to integrate these tools into daily project management
• Practical tips for choosing the right tools for different project needs

Closing Session: Building Your Communication Plan

• Workshop to develop a personal communication plan
• Q&A session for tailored advice and feedback

For more information and to register, please visit:

HOW TO BUILD A HIGH-PERFORMANCE TEAM IN 90 DAYS, CREATING AND DEVELOPING HIGH-PERFORMANCE TEAMS - WEBINAR, FRIDAY NOVEMBER 22

Get your team's act together; you can enjoy our Webinar as an individual manager or as a group! No matter how long you've been managing, this step-by-step guide ensures you'll get the strongest performance possible out of your team in any environment. With strategies presented in manageable daily, weekly, monthly and quarterly timelines, our program covers the full range of workplace issues from outdated systems and company politics to budget cuts and backstabbing.

Why Should You Attend

By participating, you will be able to more effectively:

• Organize your team into one strong, cohesive, high-functioning unit
• Streamline processes to reduce redundant work, save money and ensure that everyone understands their roles
• Deal with troublemakers, under-performers, department rivals, bosses from hell and other personality types
• Improve your team's morale and motivation and watch productivity soar

Topics We Address include:

• Managing a team
• Customer service
• Communication
• Facilitating change
• Removing troublemakers
• Managing your boss
• Clashes between two teams
• Managing performance
• Budgeting
• Taking a team from any of three stages to peak performance
• Managing a remote team or teams effectively

Would you like your team to perform on all cylinders, like a well-oiled machine?

Would it help to significantly improve your team's effectiveness and efficiency?

How about legally getting rid of that one troublemaker who is dragging everyone else down?

Any issues dealing with your boss?

Is it worth 90 minutes of your time to improve your team's morale, motivation and productivity?

If you answered "yes" to any of these questions, then can laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members and team's performance!

For more information and to register, please visit:

ABOUT WHAT ARE MANAGERS TALKING?

Executives and managers with whom we are working are interested in:

• Coaching our Executives and Managers

• Facilitating our Strategic Planning

• Managing Our Team Remotely

• Communicating Effectively Across Multiple Time Zones

We're glad to help you, your teams and your organization. Call us at 617-308-8070.

Sincerely,

Chris DeVany

Pinnacle Performance Improvement Worldwide

Direct: 617-308-8070

Pinnacle Performance Improvement Worldwide

6007 Redbird Circle

Franklin, TN 37064-4759

617-308-8070