March 15, 2020
General Operational Information During Facilities Closure
Communication sent on behalf of the Quail Creek Country Club Property Owners Association Board of Directors.
General Operational Information During Facilities Closure

Madera Clubhouse Concierge Desk will remain open for essential business from 8 AM to 4 PM (closed Noon to 1 PM) Monday through Friday; 9 AM to Noon on Saturday. Non-essential inquiries can by made by calling 520-393-5822 or emailing qcconcierge@robson.com . During this time, only one person will be permitted at the desk at a time. Please exercise social distancing if waiting to approach the desk by making a line and ensuring you leave at least six feet between you and the people around you. Please note the rest of the clubhouse facility will be closed including restrooms. Please do not ask to use restrooms or attempt to enter any other areas of the clubhouse.

ALC Office (located in the Admin Office) will remain open for business Monday-Friday 8 AM to 3 PM. Homeowners/contractors can submit permit applications/plans at either the Madera Clubhouse Concierge Desk or the POA Admin Office. There will be no meetings on Thursdays but permit applications will be processed and permits issued. Inquiries can be made by calling the ALC voicemail, 520-393-5803, or emailing qcalc@robson.com .

Administration Offices (904 N Quail View Loop) will remain open but foot traffic will be limited. To make an appointment with our General Manager call Susanna Ormand, POA Admin Assistant, 520-393-5835 or email Susanna.Ormand@Robson.com .

Food & Beverage Offices (located in the Madera Clubhouse) will remain open. Hours will be 9 AM to 3 PM (closed Noon to 1 PM) Monday through Friday. Inquire at the Madera Clubhouse Concierge Desk.

Community Services Patrol will continue at normal full service levels. Inquiries can be made 24-hours a day by calling the Main Gate at 520-393-2941.

Facilities Operations will continue as normal, including regular housekeeping and maintenance. In addition, we will use this time to do deep cleanings and sanitizing of our facilities.

Golf Operations – The Pro Shop will remain open for their current normal hours 7 AM to 4 PM. To reach the Pro Shop by phone: 520-393-5802.

Restrooms – All outdoor restrooms will remain open and will be cleaned and sanitized frequently (with the exception of Kino Conference Center restrooms).

Food and Beverage Operations – Beginning Monday, March 16, our kitchen will be open to provide takeout meals Monday-Sunday with expanded hours.

  • Grill Breakfast Menu Take-out: 8 AM to 11 AM
  • Grill All Day Menu Take-out: 11 AM to 8 PM
  • Coffee Bar: Closed

Take-out orders can be called in to Grill Restaurant at 520-393-5806. Payment will be required at time of order (credit or member card only). Orders will be delivered directly to your car at the Grill front entrance by a team member. Please note that there is NO SERVICE of any kind on the Madera Clubhouse or Grill patios. Packaged beer and wine will be available for purchase (while supplies last) for take-out orders.


On Tuesday, March 17, in addition to the Take-Out Menu, the Grill will offer a Corned Beef & Cabbage Special for $10, 11 AM to 8 PM, while supplies last.

Pools – At this time, outdoor pools will remain open regular hours. 
  • Pool hours are daily 4 AM - 11 PM 
  • Access to the pool is through the exterior gates only with key access
  • Locker rooms are not open
  • Children's hours are daily 11 AM - 1 PM and 4 PM - 6 PM

The Anza Athletic Center will be locked during operational closure. All classes are cancelled.

The Creative Arts and Technology Center (CATC) will be locked during operational closure. All studios in the CATC are closed. All classes and meetings are cancelled. There will be no individual work time in the building. Equipment in the studios will not be available to use, e.g., kilns, long arm, sewing machines and woodcarving tools.
 
All POA facilities are closed effective March 15 until March 31*. As the end of this period nears, we will assess developments and determine if longer closure is necessary for our facilities. *All large events are canceled immediately and until further notice. 

POA Clubs
The following is the most up-to-date information we have at the time of publication. If you have a question about an individual club, please use the Clubs & Activities list on the Quail Creek website for contact information. The following is a list of what we know regarding clubs that use POA Facilities.

Club Meetings and Classes – All club meetings and classes are closed/cancelled through March 31.

Tennis – No organized club play, intercommunity play or social events permitted. Individual play can be scheduled through the court reservation system.

Pickleball No organized club play, intercommunity play or social events permitted. Individual play can be scheduled through the court reservation system.

Air Gun Range – No organized club play, intercommunity play or social events permitted. The QC Air Gun Club Saguaro Classic and all organized club shoots have been cancelled thru April. The range is open for individual club member shooting.

Bocce – Bocce courts are available for individual play. No social events permitted. Please reserve courts as normal at the Bocce court kiosk.

Performing Arts Guild – Scheduled shows have been cancelled for Rumors, April 9, 10, and 11. Refund checks will be written for the same person who paid for the tickets. Please check What’s Happening at Quail Creek for refund details.
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