Trailways Traveler - March 2024 Edition
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A Word from Our Chairperson
I’m honored to begin serving as the Chairperson of the Board of Directors of Trailways Transportation System.
My own company, West Point Tours, has been deeply involved with Trailways for over 15 years. During that time, I have enjoyed great relationships and many benefits.
Now in the position of Chairperson, I wish to continue the work of the leadership before me by enhancing the benefits of being a Trailways stockholder and member.
During the coming year, we will grow the Trailways brand as we enact our new bylaws and stockholder agreements, which allow us to bring on high quality carriers no matter their shape or size. We will attract new charter and line carrier partners to join the Trailways Network while honoring our brand identity and long term goals.
We have a wonderful Board of Directors that I look forward to working with. Together, we will bring growth and prosperity to Trailways.
Go Trailways!
Robert Brisman
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Trailways Partnership Boosts Bus Options For Area Travelers
As of Tuesday, January 23rd, customers visiting Trailways.com and Trailways.ca will be able to purchase tickets for Flixbus and Greyhound trips, with travel dates commencing January 30th and beyond.
A new partnership between Virginia-based Trailways and Greyhound and Flixbus will provide local travelers with bus transportation to more cities. Alex Berardi, president of Trailways.com, noted customers will see fares as low as $31 from Scranton to New York City and $33 from Scranton to Atlantic City.
“It’s going to result in more travel options for customers and better prices, ultimately allowing folks to reach new destinations — Buffalo, Rochester and Syracuse, New York — or have more frequency on the routes they already travel to Philadelphia, Pittsburgh and Baltimore,” Berardi said. “The Atlantic City trip involves both Trailways and Greyhound, so that wouldn’t have been possible before.” Learn more...
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Trailways Charter and Referral Partner Program Update
Fresh off productive conversations at the Annual Conference in Nashville, the Trailways Charter Program continues to grow and recently added new Referral Partner members in Virginia and Texas!
With a newly defined Referral Partner Program, we are asking you to recommend trusted fellow operators so they may participate and receive business opportunities if the current network is unable to service the charter. To refer a potential partner, please send an intro email to sabina@trailways.com.
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Key Metrics and Achievements:
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Membership Growth: Since the launch, we have experienced steady growth in charter referral partners. This expansion has significantly widened our service reach and we recently welcomed two partner companies to the program.
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Trip Volume: There has been an increase in the volume of trips booked through our platform.
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Customer Satisfaction of the Program: Ease of use, seamless contract and payments.
Below Are Some Tips/Best Practices for Using the Platform:
- Make sure your pricing is up to date with your 2024 rates, this will make the quoting process quick and easy.
- If you are receiving trips too far out of your service area, just adjust the pick up radius in settings under the ‘Trip’ settings page.
- If you decide you can’t service a trip you receive, hit ‘Decline’. This will enable the prospective customer to be serviced by another member or referral partner in a timely manner.
Future Outlook:
We remain committed to further enhancing this program to meet evolving needs of our members and customer. We will continue to prioritize innovation, collaboration and customer satisfaction.
We are confident that this program's continued success and positive impact on our organization. Let's continue to grow and succeed together.
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Huskey Trailways Honored with Award
Congratulations to Huskey Trailways, recipient of the Community Partnership Award from Southeast Missouri State University (SEMO). It was in reference to the TRIO and Educational Access Programs! It was their first time receiving this award and are very thankful for the recognition from SEMO for their longstanding community support. Read their Facebook post.
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Jen Stanley, Recipient of 2024 WIB Operational Excellence Award
Congratulations to Jen Stanley, Fullington Trailways, recipient of the 2024 Women in Buses Operational Excellence Award.
The Women in Buses Operational Excellence Award, presented by MCI, is given to an individual who displays excellence in service to their organization.This year, the award was presented to Jen Stanley, vice president of sales and customer experience at Fullington Trailways. Stanley truly embodies the values of empowerment, diversity, and collaboration for which Women in Buses stands.
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Fullington Trailways Hosts PA Representative
On March 7th, Fullington Trailways hosted Pennsylvania Representative Paul Takac. Rep. Takac toured the State College facility and learned more about the company and toured two of the coaches utilized on the daily departures (lineruns).
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Alan Thrasher, New Chairman of UMA
Team Trailways Member, Alan Thrasher of Thrasher Brothers Trailways is now officially the Chairman of the United Motorcoach Association!
Congratulations on this incredible achievement, Alan!
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Bob Crescenzo Honored With Inaugural Lifetime Achievement Award
When Bob Crescenzo came into the bus and motorcoach industry nearly four decades ago with Trailways Preferred Partner Lancer Insurance Company, he never imagined the integral role he would play in promoting safety by helping companies reduce their risk, become compliant, and adopt best practices.
“I came to this industry as a complete stranger, and anything I learned that I know about this industry I learned from every one of you out here, and all your predecessors,” Crescenzo said in accepting the inaugural UMA Safety Professional Lifetime Achievement Award from the United Motorcoach Association. It was presented during the UMA Awards Gala on Feb. 6.
Crescenzo said he was humbled by the honor. He described his contribution as “simply listening and learning from others, which provided me the opportunity to use my abilities to assist others.”
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Walter Sturdivant, Honored for 50 Years of Service
Team Trailways Preferred Partner, MCI honored the contributions of Walter Sturdivant for 50 years of dedicated service at the 2024 UMA Expo.
Thank you, Walter for being extraordinary and for treating your customers to a sales and service experience like none other!
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National Interstate Insurance: How To Navigate the Current Insurance Environment
Team Trailways Preferred Partner, National Interstate Insurance's Lauren Fronczek, AVP of Specialty Transportation, shares insights on adapting your mindset to navigate the challenging insurance market. Read more...
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ABC Companies Announces the Appointment of Brenda Wordelman to Senior VP of National Accounts
Team Trailways Affiliate Partner, ABC Companies is delighted to announce the appointment of Brenda Wordelman to Senior Vice President of National Accounts at ABC. In the new role, Brenda will oversee activities for key customer relationships throughout the United States and Canada. The move comes as part of ABC Companies’ strategic plans to expand support of its National Accounts portfolio. Ms. Wordelman has over 25 years of executive experience, including an abundance of industry relationships, a deep understanding of marketing and communications, sales, and operations with a particular focus on key accounts throughout North America including Canada. Congratulations, Brenda!
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Administration Announces Availability of $1.5 Billion in Federal Funding to Modernize Bus Fleets and Deploy Clean Transit Buses Across America
The Federal Transit Authority (FTA) is also focused on strengthening U.S. bus manufacturing, which can stabilize the cost of new buses and accelerate delivery of new vehicles. More standardized bus models will shorten manufacturing timelines, so transit agencies competing for funds are encouraged to consider strategies to avoid customization. By prioritizing this in applications, FTA is encouraging improvements in bus vehicle delivery that will result in more American-built buses getting on the road faster. Read more...
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Biden Administration Considering Delaying Switch to Electric Vehicles
The Environmental Protection Agency’s (EPA) change in its proposed rule would implement less stringent requirements for vehicle pollution in the short term — effectively allowing car manufacturers to have a smaller percentage of their fleet be electric in 2030 than under the Biden administration’s initial proposal. Read more...
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CDL Requirements Would Change Under FMCSA Proposal
The Federal Motor Carrier Safety Administration plans to propose several changes to the CDL requirements that would “increase flexibility” for state driver licensing agencies and applicants. Read more...
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Foes and Fans of Congestion Pricing Sound Off at Final Public Hearings
Transit officials held public hearings to hear feedback on the nation’s first congestion-pricing plan, which officials hope will reduce traffic in one of the world’s busiest commercial districts and raise money for public transportation. The plan, expected to take effect as soon as this spring, would charge most drivers a $15 toll for entering much of Manhattan below 60th Street. Read more...
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CVSA’s 2024 Out-of-Service Criteria Handbook Now Available for Purchase
The Commercial Vehicle Safety Alliance’s (CVSA) North American Standard Out-of-Service Criteria (OOSC) are used by certified commercial vehicle safety enforcement personnel to determine if a commercial motor vehicle or driver is considered an imminent hazard and should be placed out of service. The federal, state, provincial, and territorial regulations, together with CVSA’s out-of-service criteria, provide the standards that drivers, motor carriers and law enforcement personnel use to ensure the commercial motor vehicles and drivers operating on North America’s roadways are safe and compliant. Read more...
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CVSA’s International Roadcheck Is Scheduled for May 14-16
The Commercial Vehicle Safety Alliance’s (CVSA) International Roadcheck is scheduled for May 14-16. International Roadcheck is a high-visibility, high-volume commercial motor vehicle inspection and regulatory compliance enforcement initiative that takes place over three days in Canada, Mexico and the United States. Read more...
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FMCSA Amendments to the Commercial Driver’s License Requirements: Submit Your Comments Until April 2nd!
The FMCSA proposes to increase flexibility for State Driver Licensing Agencies (SDLAs) and commercial driver’s license (CDL) applicants. Read the posting and how to make comments here.
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The ABAF 2022 Motorcoach Census Is Now Available
The final draft of the American Bus Association Foundation's 2022 Motorcoach Census is now available. Click here for the full report.
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The Seat Belts You Probably Didn’t Even Know You Had
Overall, buses are an incredibly safe way to travel — far, far safer than driving. But when accidents do happen, they can be catastrophic — especially because until recently, few buses had seat belts. Since 2016 new buses in the United States have been required to have seat belts, and buses without them are gradually being phased out. Read more...
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Speed Limiters Proposal Now Projected For May
According to the U.S. Department of Transportation’s new Significant Rulemaking Report, FMCSA plans to publish a supplemental notice of proposed rulemaking in May. Previously, the agency projected to unveil the speed limiter proposal in June and then in December of last year. Read more...
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Updated Study Shows Motorcoaches Remain Best Environmental Transportation Option Per Passenger Mile
The American Bus Association Foundation (ABAF) proudly announces the release of the "Updated Comparison of Energy Use and Emissions from Different Transportation Modes Using the Latest Available Datasets" report. This report builds upon the 2019 study, reaffirming motorcoaches as a sustainable and environmentally friendly mode of transportation. Read more...
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Please share your latest news about new programs, leadership changes, anniversaries and equipment purchases with us at memberservices@trailways.com and we'll include it in an upcoming issue of Trailways Traveler!
In addition to the emailed communications we send to you, we actively share information to our Facebook and LinkedIn. We encourage you to LIKE US, FOLLOW US, and ENGAGE with us!
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As always, we thank you all for your support!
Member Services
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Trailways Charter Network
Main: 703-691-3052 x2
Toll Free: 877-467-3346
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Trailways Transportation System
3900 Jermantown Rd., Suite 300
Fairfax, VA 22030
Main: 703-691-3052
Email: sabina@trailways.com
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