Multi-Factor Authentication Now in HMIS!

HMIS has now implemented multi-factor authentication for all user logins. When logging in, users will be prompted to submit a one-time passcode sent to either the cell number or email address on file for the account. This decision was made to better protect the individuals we serve by adding yet another layer of security to the sensitive details we collect.

If you do not receive your one-time authorization code within a few minutes, check the Spam folders in both your phone and email. If you are unable to locate the message, please submit a ticket to HMIS.Support@havenforhope.org with your current email and mobile numbers in case any account info was out of date.

Training News

We have some exciting news in the training world!

As we strive to continue to improve the HMIS training for our community, we have partnered with Close to Home and will be rolling out the Alliance Training Portal (ATP) in the next coming weeks. We will have office hours to help you navigate through this new training portal and to help answer any questions you may have. Please submit a training request and select ATP Office Hours.  

Launch date: March 17, 2025

Office hours:

March 24, 2025, 10:00 am - 11:00 am

March 31, 2025, 10:00am - 11:00 am

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HMIS will also be hosting a Street Outreach training course using Microsoft Teams platform on the dates listed below:

March 25, 2025, 11:00 am -12:00 pm

March 27, 2025, 2:30 pm – 3:30 pm

This training is for all Street Outreach team members and their supervisors. The training is designed to provide clarification on data elements that are crucial to understanding a client’s journey through a Street Outreach program.

Training will cover:

• HMIS Enrollment
• Current Living Situation (Contact)
• Date of Engagement
• Essential Services and Referrals
• Exiting an enrollment
• Date Quality Timelines 

Chronic Homelessness Survey

The HMIS Team is interested in taking a closer look at how our community collects data on Chronic Homelessness. If you collect or enter client data for the HUD Universal Assessment, please consider completing one of the surveys below.

The two separate surveys are designed for Shelter and Street Outreach staff and for Housing Providers. Please only submit the survey that best fits your role and the projects you serve.

Shelter & Street Outreach Survey:

https://www.surveymonkey.com/r/Z2N3N6V

Housing Provider Survey:

https://www.surveymonkey.com/r/LR9X5FT

We will be accepting responses until end of day March 11th.

System Performance Measures On Hold

At HUD's request the opening of the System Performance Measures reporting period is on hold. More details will be provided as we receive them.

HMIS Team

VP of Transformational Services | David Huete

HMIS Director | Nina Gall

HMIS Business Systems Analyst | Jenni Hernandez

HMIS Security & Compliance Specialist | Ashley Boyer

HMIS Training Coordinator | Gloria Collins

HMIS Systems Administrator | Spencer Walker

HMIS Database Administrator| Villian Asong

HMIS Data Analyst | Jose Marines

HMIS Application Support Specialist | James Moses

HMIS Senior Data Analyst | Lori Stewart

HMIS Data Quality Analyst | Tracie Dixon

Why am I receiving this email?

If you are receiving this email, it is because you either have an active San Antonio/Bexar County HMIS account, or you are designated as an important point-of-contact for HMIS-related updates. As an HMIS User, it is important for you to stay up-to-date on all major updates regarding the database.

We ask that you do not Unsubscribe from these alerts as long as you use HMIS.

If you believe this description no longer applies to you, please submit a ticket to HMIS.Support@Havenforhope.org to request your account be deactivated.

(Our Contact lists are uploaded on a monthly basis, so please allow time to account for this.)