March 7, 2016
Dear NGS Faculty:

Greetings and happy early spring? I sure hope that is the case for us here in the Northeast because as I sit here at the office it is snowing out now!  I must admit that the winter was not as bad as last year, but my mom used to always say, "Beware of the Ides of March!"
My January letter focused on Faculty Training and I am continuing this essential theme this month. The purpose of this month's letter is to outline three steps for your faculty development, which include reflective teaching practices.
First, be sure you have completed the two required professional development training sessions for NGS Faculty. These are located in the portal under Faculty Resources. There are also degree specific webinars, you need to review their respective folders (BSc, MS and DBA). Academic Affairs and the Program Chairs will review the evaluation forms you completed after the trainings. Your feedback will assist us in defining needs and action items for future trainings and improvements. Each Program Chair will be notifying you of their quarterly meetings.
Second , this letter outlines the next step required of our NGS faculty-Self Assessments.
As a past Professor, Chair, and Administrator of teacher preparation programs, I am an advocate for research that informs us about the need to use reflective teaching practices. This means you should be analyzing how each of your classes are taught, what improvements from the teaching side can be made, and what can be revised to meet the needs of your adult learners.  It is similar to doing a SWOT with your teaching. The three variables of reflective teaching: (1) teacher; (2) student ; and (3) content should all be examined when you reflect on your teaching. Reflective practices can be traced back to John Dewey.  In 1933 Dewey asked his teachers to make informed decisions about their teaching by examining their work and reflecting on their success, as well as issues they had with student learning. The primary purpose of using reflective practices is to improve your teaching and become more effective to impact student learning.
The steps for faculty evaluations and self-assessments are outlined here:
The National Graduate School of Quality Management (NGS) employs a five-faceted approach to assess its faculty members: self, student, Dean and Program Chair, and peer :
  • Self-Assessment-The self-assessment enables faculty members to examine themselves and reflect upon both their skill sets and professional development.  Aspects of the evaluation are also designed to help faculty members assess their teaching style, objectives and accomplishments. ( Facet 1)
  • Supervisor (Dean-Program Chair) -Throughout the year, Academic Affairs collaborates and evaluates faculty members. The department hosts DBA Dissertation meetings, Program Chair meetings, Project Faculty Lead meetings, newly-hired faculty training, current faculty training for updates, and course-specific training.  The Dean and Program Chairs observe faculty members onsite and online, including unannounced visits. ( Facet 2 & 3)
  • Student - End-of-Course Evaluations-Upon receipt of the End of Course Evaluations, Academic Affairs forwards a copy to each faculty member for their review and places a copy in the instructor's file. However, as issues are brought to the Dean's attention, they are addressed immediately and corrective action is taken if deemed necessary . (Facet 4)
  • The peer evaluation process is under review by Academic Affairs; a Fall 2016 implementation schedule will be shared in late Summer. ( Facet 5)
Teaching evaluations are reviewed to ensure faculty members are in alignment with the NGS mission. They also provide necessary feedback so students can produce work-related projects with tangible, measurable results, and take away key learnings about quality systems management.
In summary, please review the NGS model of Faculty Assessment 3 S's and P:

We can review these criteria in one of our next webinars for you, too.
Third, if you have completed the faculty training sessions (Academic Affairs has documentation of attendance) and are currently teaching and/or have an assignment to teach in the 3?16 cohort, you are being asked to complete your Faculty Self-Evaluation and Assessment Form. This form will be housed in the Faculty Resource section of the portal beginning March 21st. The form is a fillable word document to share information about your teaching service, professional goals, and action items to achieve the goals. The form is a valued tool by which NGS assesses outcome measures for continuous improvement. This tool enhances performance success which is reinforced through the NGS culture.  The self-assessment enables faculty members to examine themselves and reflect upon both their skill sets and professional development.  Aspects of the evaluation are designed to help faculty members assess their teaching style, objectives, and accomplishments.  Conducting an annual or mid-year self-evaluation will allow you to provide information to your supervisor/Department Chair about your performance and shed light on your accomplishments and goals during this evaluation period.  This tool may also help new supervisors/Department Chairs get to know their faculty better.  Knowing employees is a basic requirement for the successful management of a work and the teaching team.
Completing your self-assessment is part of the reflective teaching process we talked about at the beginning of this letter. We hope that a three month turnaround of the form agrees with your work schedules. Academic Affairs will then work with you to address improvement opportunities in order to enhance not only your teaching but your students' experiences at NGS.
Finally, in summary for all faculty:
  • If you have not completed the required training, please do so (in Faculty Resources). Also watch the degree specific webinar in your program's folder.
  • If you have completed the training and you are currently teaching or have a future assignment to teach, complete the Faculty Self-Evaluation and Assessment Form (Form available in Faculty Resources on March 21, 2016). Submit the completed form to Academic Affairs at NGS before the deadline of June 21, 2016.
And lastly, a technology update:
  • If you have Windows 10 and you are having issues with GTM, contact GTM support.
Please enjoy your teaching and reflection of your teaching. My door , both face-to-face and virtual, is always open to talk about teaching. In the near future, we would like to create some short videos to talk to you about teaching, degree specific needs, and the NGS faculty evaluation process. Best to you and thank you for teaching our students. I continue to boast about the qualifications of our exemplary faculty who are experts in their field and effective teachers to our adult learners.

Eileen C. Sullivan, Ed.D.
Interim Dean, Academic Affairs
The National Graduate School of Quality Management
186 Jones Road  |  Falmouth, MA 02540
800.838.2580 ext. 121

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Celebrating  20 YEARS of Quality Education