The dog days of summer are here. Summertime at the career center is a busy time, especially in our Young Adult Career Center. They have been hard at work at worksites all around the city. Look for them in the bright colored t-shirts with our logo on them. We have had a successful job fair in Chelmsford, tables at the Folk Festival and National Night Out at the North Common and at Congresswoman Trahan’s district office welcoming Ukrainian refugees.

We continue to bring on new staff and celebrate someone who has worked for us for two decades. We added two more Certified Professional Résumé writers to our list. And, finally a warm welcome to our new Workforce Executive Director Kevin Coughlin. Kevin is no stranger to us, having served as the Board Chair for several years. We at the Career Center look forward to working with Kevin and the Board staff. 

Shannon Norton Calles

Executive Director

MassHire Lowell Career Center

MassHire Lowell Career Center News

New Greater Lowell Workforce Board Executive Director

The Greater Lowell Workforce Development Board has appointed Kevin E. Coughlin as its new Executive Director. Kevin, who previously served as chairman of the Workforce Board, started in July.  

Summer Work Experience 2022

Summer is always the busiest time of year for the MassHire Lowell Young Adult Career Center as the annual Summer Work Experience program connects young adult interns with local employers. This year 175 interns — ages 14 to 24 — were placed at 44 employers for summer employment. Some of the employers hosting interns this summer include: The Sterling Corp., Pro Rehab, Pollard Memorial Library, Olympos Bakery, New England Tropical Pet, Marathon Staffing, Lowell Day Nursing, Incompass Human Services, D'Youville Life & Wellness Center, Community Teamwork, and several departments in the City of Lowell.

Uniting Ukraine

MassHire Lowell Career Center was proud to be one of several local agencies participating in Congresswoman Lori Trahan's event welcoming refugees from Ukraine. The event informed Ukrainian refugees about services and assistance available from the Lowell community. 

MassHire Award Finalists

Two MassHire Lowell staff were named finalists for the state's MassHire Awards this year.

Daphne Nichols was recognized in the "Collaboration" category for her work with Abisi Adult Education. Daphne conducts work readiness workshops for students at the school.

Madeline Colon-Rivera was chosen in the "Respect" category for her work with the JobsPlus program at the Lowell Housing Authority (LHA). Madeline is located at the LHA and she assists residents in finding employment and careers. The winners of the awards will be announced in September. 

Training Opportunities

We are currently seeking candidates for 10 training opportunities starting this fall. These programs are run in collaboration with our partner organizations such as Commonwealth Corporation, Middlesex Community College, Nashoba Career Technical Institute, Greater Lowell Technical High School, and the Northeast Advanced Manufacturing Consortium. Training areas include:

  • Pharmacy Tech
  • Auto Tech
  • Technical Writer
  • Certified Nursing Assistant
  • Welding
  • Carpentry
  • Google IT Support Professional
  • Robotics
  • Plumbing
  • Early Education & Childcare

See the Training Opportunities

New Certified Profesional Résumé Writers

Brenda Teles and Kathy Dupont are our

newest Certified Profesional Résumé Writers (CPRW). After completing the in-house training, both staff members passed the exam this spring. The three-day exam requires candidates to produce a high-level résumé and cover letter that is free from any errors. We now have a total of 13 CPRWs on staff. 

Folk Festival - National Night Out

Career Center staff withstood the hot weather this summer to participate in two community events. We had a booth at the Lowell Folk Festival and the Coalition for a Better Acre's National Night Out. These opportunities allowed Career Center staff to interact with the community in a different environment and offered us the opportunity to more fully explain the services we provide. 

New Career Center Staff

Dan Boland, Veteran Employment Representative

Dan is the career center’s new Veteran Employment Representative. He started in May and will be working exclusively with customers who are veterans to assist them in their job search. Originally from Haverhill, Dan is a veteran of the U.S. Air Force. He spent more than 20 years in Japan teaching, training, and owning a small business.    

Caitlyn Gullage, Upskilling Navigator

Caitlyn joined the career center in April as the Upskilling Navigator. She is recruiting for several training programs, determining eligibility, and conducting intakes and assessments on potential candidates. Caitlyn — a native of Orange, MA — previously worked as a counselor within the Massachusetts Department of Correction. 

Jim Foley, Workshop Facilitator

Jim is the career center’s new Workshop Facilitator. He started in July. Jim will deliver workshops and webinars for customers. He will also market the career center by building a story brand through multimedia content creation. Jim has taught courses as an affiliated faculty member of Emerson College while working for stations such as NBC10 Boston and WBUR. He lives in Billerica with his son, Noah. 

Staff Profile: Barbara Avery

In her 20 years at MassHire Lowell Career Center, Barbara Avery feels that the organization has never been more customer-friendly than right now. Barbara has witnessed many changes over the years, but she believes the center is now offering the best range of services and is the most welcoming to its customers.

Starting as a receptionist back in 2002, Barbara has had a front-row seat to how the organization interacts with its customers. 

“When customers first come to us they are stressed,” said Barbara. “Our job is to get their confidence back and get them job searching or into training.”

In July of this year, Barbara switched positions to become an Office Support Specialist. She is one of eight state employees who work out of MassHire Lowell Career Center.

The new job title fits Barbara’s role as someone who has long been central to the center’s operations. She currently focuses on navigating customers through the Reemployment Services and Eligibility Assessment (RESEA) program. The RESEA program is a mandatory program for most job seekers who are collecting unemployment,  intending to help customers get started in their job search. 

Currently, Barbara is coordinating about 45 new customers in the program each week. This includes scheduling two meetings with staff to review a customer’s job search, assisting in unemployment questions, and collecting paperwork such as a resume, labor market information, and job search logs. 

Barbara believes that offering remote services has been a positive step for the career center as customers can now complete the RESEA program by attending online webinars or completing electronic documentation.

Among career center staff, Barbara serves as a resource for almost any customer’s issue. She always has the solution and she seems to know every customer’s name.

Her willingness to take on a new task without complaint is invaluable in the center.  But you may want to avoid her cubicle during Halloween, as she does enjoy her macabre holiday decorations.

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