May 4, 2016 - In This Issue:
May is Community Action Month!
May is the month to celebrate Community Action! The Virginia State CSBG Office is looking for stories, press releases, pictures, videos, etc. to highlight the outstanding programs Virginia agencies offer.

The Community Action Partnership has developed toolkit full of resources to help showcase your CAA's impact, dedication and role in the community. We look forward to hearing your stories throughout the month of May. Send your stories to
Conference Opportunity
Virginia Coalition for the Prevention of Elder Abuse's  Annual Conference is May 18-20, 2016. Registration has been extended to Sunday, May 8, 2016. The conference will take place at the Virginia Beach Resort and Conference Center.

Online registration is available via Eventbrite, the agenda for the conference can be found here.  
American Customer Satisfaction Index  
  Results are now in.
From October 5 to December 21, 2015 the CFI Group, a consulting and market research firm conducted the ACSI survey on behalf of ACF OCS Community Services Block Grant. The ACSI is the national indicator of customer evaluations of the quality of goods and services available to U.S. Residents. It is the only uniform, cross-industry/government measure of customer satisfaction. Since 1994, the ACSI has measured satisfaction, its causes, and its effects, for seven economic sectors, 41 industries, more than 200 private-sector companies and has measured more than 100 programs of federal government agencies since 1999. The objective of the OCS CSBG ACSI survey was to measure satisfaction of Community Services Block Grant eligible entities to better understand how well the states, as part of the CSBG network, are delivering services to local entities, to drive improvement in major areas addressed in the State Accountability measures, and determine where to best focus OCS training and technical assistance efforts for the state CSBG lead agencies. Continue reading. 
Online Success
The importance of keeping your online content updated.
Approximately 78% of people in North America use the internet and 70% of them use the internet every day. With an average of 139,433 new websites that go live each day, it is important to keep your website current to ensure potential clients and funders can find and learn about your organization.

Keeping your content updated will help the search engines find your site. Search engines such as Google will populate your site more frequently if your site is updated on a regular basis. Value is placed on websites with new and unique content. The longer your site sits with no new updates the further on the list it will fall within the search engine. If your last news items was from 6 months or a year ago, website visitors could think your agency either hasn't done much since then or, even worse, they could think you have gone out of business. Try to publish a news item at least each month, but even better, each week.

So now we have a few reasons to update online content regularly, but the real question is how to do it! Continue Reading.
May At A Glance

May 5th- ROMA Implementer Training Session, Wytheville  

May 6th- 1st Comment Period for State Plan Ends 

May 9th- ROMA Implementer Training Session, Richmond 

May 16th- Third Quarter Report Due  


The Future of Rural Communities: Implications for Housing: Policy Forum
On May 10, 2016, The Federal Reserve Board will host a policy forum, The Future of Rural Communities: Implications for Housing, to be held in Washington, D.C. You are invited to join the event via  live-stream-to explore changing demographic and economic trends that are exacerbating existing housing and community development policy misalignment's in rural communities, promising models for addressing community needs resulting from collaboration between policymakers and practitioners, and the unanswered research and policy questions that could contribute to developing evidence-based policy uniquely targeted to the needs of rural communities.
Network Highlight
STOP, INC selected to participate in a project to address gaps in access to small business capital.
Accion, a nonprofit micro-lender, and the Virginia Community Economic Network (VCEN) announced a collaborative initiative to increase microloan access to small businesses in the Commonwealth of Virginia. The two nonprofit organizations will launch a pilot project making Accion's affordable microloans and support services available to VA small businesses via VCEN's business resource portal.
As a result of STOP's success with its Virginia Individual Development Account (VIDA) program, they were screened and requested to join seven other agencies as local partners with VCEN and ACCION in their strategic partnership to address gaps in access to small business capital state-wide.

This new effort will help Virginia entrepreneurs start and grow their small businesses through micro-financing and business education, addressing gaps in access to capital and credit in under-served markets around the state.

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