On The Record . . .
Official Newsletter of BERTOLINO LLP

May 2025

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Our Firm


Tony R. Bertolino, Esq.

Managing Partner


Sheri L. Middlemas

Chief Operating Officer


Troy Beaulieu, Esq.

Director of Legal Services


LaJuana Acklin, Esq.

Senior Associate Attorney


Kerry Bloodsaw, Esq.

Associate Attorney


London de la Teja

Accounts Receivable Manager


Melissa Hooper

Team Lead, Paralegal [Certificated]


Cimone Murphree

Project Liaison


Jasen Dalus

Client Success Liaison


Donald Collora

Client Success Intake Specialist


Dena Lackey

Marketing Specialist

Guidelines for Nurses Concerning Physical and Psychological Evaluations

By Tony Bertolino, Esq.

The Texas Board of Nursing (BON) ensures that all Texas nurses comply with the rules and laws that apply to the nursing profession.


As a result, the BON receives complaints against a nurse for violating an applicable rule or law. When the BON receives a complaint against a licensed nurse, it must investigate whether enforcement action against the nurse is necessary. If the BON ultimately decides that you have violated a rule or law, you could face sanctions that are extremely damaging to your license and career. One possible sanction is to undergo a physical and/or psychological evaluation.


When the BON Orders a Physical or Psychological Evaluation


Under Texas law, the BON can order a licensed nurse to submit to a physical and/or psychological evaluation if it has probable cause to believe that the individual is unable to practice nursing safely because of a physical or mental impairment or due to chemical dependency or abuse of drugs and/or alcohol. “Probable cause” exists when the BON has a reasonable and objective basis to believe that the nurse can safely or effectively practice nursing due to a psychological or medical impairment. An “objective basis” refers to direct observation, a credible third-party report, or other reliable evidence.


The BON also can request an evaluation under Tex. Occ. Code §301.4521 if an individual’s criminal history, unprofessional conduct, or lack of good professional character is relevant to their fitness to practice nursing.


If the nurse refuses to submit to a required evaluation, the BON can initiate disciplinary proceedings against the nurse. If the BON has merely requested an evaluation, the nurse may be subject to restrictions on evidence concerning evaluations in any future proceedings.


Types of Evaluations


As per BON’s Guidelines for Physical and Psychological Evaluations, the BON’s required evaluations include the following:

  • Medical Evaluation
  • Pain Management Evaluation
  • Mental health/psychological evaluation
  • Neuropsychological Evaluation
  • Anger Management Evaluation
  • Sex Offender Evaluation
  • Chemical Dependency (Substance Use Disorder) Evaluation


The BON also may request forensic psychological evaluations, either with or without a polygraph examination.


Standards for Evaluators and Evaluations


The BON must approve all evaluators at least every two years. Evaluators must have the appropriate education, training, and experience for the specified evaluation. Furthermore, the evaluator must have a license in good standing, at least five years’ clinical experience in a relevant field of practice, and the ability to administer and interpret the testing required by the BON for a particular examination. The evaluator must be able to provide treatment recommendations, other referrals if warranted, and any other information that the BON requests.


Ultimately, all evaluations must contain findings on whether a nurse can safely and effectively practice nursing based on the BON rules of professional conduct, minimum nursing practice standards, and good professional character.


Furthermore, all evaluations must contain:


A comprehensive clinical interview . . . relevant developmental and medical history; family history; academic history; psycho-social history; history with substance use and/or abuse; legal history; occupational history; psychiatric symptomology and treatment; dating/marital history; mental status and examination; and any other issues relevant to the Board's referral question.


The evaluation report must address all areas that the evaluator(s) cover in the clinical interview.


Any assessment measures that an evaluator uses must be empirically supported and well-normed. Evaluators should use updated/revised assessment tools within one year of their publication or explain why they are not using the updated tools. The evaluation should not contain test results, raw data, or evaluator notes, but those materials should be available to the BON upon request.


The evaluation report must give a clinical opinion on any discrepancies between assessment results and information obtained from the clinical interview or other source.


The evaluation must be reviewed and discuss any collateral records provided to the evaluator. Evaluators must make reasonable attempts to communicate with healthcare professionals who have previously treated the individual, and evaluators should address any prior diagnoses in their reports.


Individuals typically have 45 days to complete evaluations, which must contain at least 1 ½ hours of a clinical interview. The evaluator must send written findings to the BON within 30 days of completing the evaluation.


Conclusion


When the Texas Board of Nursing (BON) has reason to believe that a nurse may be impaired or otherwise unfit to safely practice, it has the legal authority to order a physical or psychological evaluation. These evaluations play a critical role in protecting public health and ensuring that licensed nurses meet professional standards. Failing to comply with an evaluation order can result in further disciplinary action, making it essential for nurses to fully understand their rights and responsibilities in this process. Evaluations must be conducted by qualified professionals and follow strict guidelines to ensure fairness, accuracy, and relevance.


Ultimately, the BON uses these evaluations to determine whether a nurse can continue to practice safely and ethically, emphasizing the importance of professional conduct and fitness in the nursing field.

Built on Defense, Growing with Purpose

by Sheri Middlemas

Bertolino LLP has long been dedicated to protecting the careers and reputations of licensed professionals across Texas. In 2019, when I joined the firm as Chief Operating Officer, we began systematically collecting and analyzing data to better understand our growth and to strategically plan for the future. 


License Defense: Our Core, Stronger Than Ever 


At the core of our practice is a deep and unwavering commitment to defending professional licenses. Since we began tracking data in 2019, our team has consistently represented individuals across a wide range of professions in investigative proceedings, administrative hearings, and disciplinary actions. We've seen steady demand for experienced counsel, particularly in responding to licensing board investigations and representing clients in State Office of Administrative Hearings (SOAH) proceedings. This ongoing trend reflects the vital need for responsive, informed advocacy when livelihoods are at risk. 

Diversification with Purpose 


In recent years, Bertolino LLP has seen increased requests for guidance in Legal Opinions, License Applications, and Appeals, each of which has grown incrementally across our caseload. These trends point to a broader reality: professionals are seeking legal insight not only in times of crisis, but also as they enter or transition within regulated fields. 


Recognizing this shift, our team has worked to deepen and diversify the support we provide, offering more comprehensive guidance throughout the licensure lifecycle. 



Looking Ahead: A Preventative Approach 


One of the most exciting developments has been the formal expansion of our menu of services to include preventative oversight offerings.  Recently, we launched two new service lines—Compliance Consulting and Preventative Legal Audits—to help professionals and organizations stay ahead of regulatory pitfalls before they escalate into enforcement actions. 


These services are designed for: 


  • Organizations and business owners seeking regulatory compliance assurance 
  • Employers of licensed professionals wanting to reduce liability exposure 
  • Individual license holders interested in annual legal checkups 


Bertolino LLP now offers customizable preventative legal packages, including policy reviews, training, and risk audits. 


Committed to the Future 


As we move forward, our commitment remains unchanged: to protect, guide, and empower licensed professionals at every stage of their journey. Whether through defense, counsel, or prevention, we will continue to meet our clients where they are and help them move forward with confidence. 

If you or your organization would benefit from learning more about our preventative services or defense offerings, don’t hesitate to reach out. We’re here when it matters most – and before it does. 

Hallmark Achievements

Texas Medical Board v. CD

 

Facts: CD was terminated from his employment with a hospital and then reported to TMB. He was never orally advised as to why he was being terminated. However, his termination notice indicated that it was due to record deficiencies and billing errors. However, once TMB turned over all of the hospital’s evidence it became evident that the hospital had conducted two separate investigations into CD’s conduct. The evidence appeared to notate that these deficiencies and billing errors were found but included no evidence as to how they were discovered or any details as to the issues.


Outcome: The firm drafted a rebuttal using TMB’s evidence to argue that there was no rational basis for the termination. During the ISC, the firm argued that although the hospital concluded that errors occurred, they provided no records or data for how they came to this conclusion. Nothing within the evidence detailed any actual errors and it seemed that the hospital just made these statements without any evidence to support them. Based on this lack of evidence the firm argued that the matter should be dismissed. TMB agreed and dismissed the complaint.

Texas Medical Board v. EJ


Facts: EJ received a complaint from TMB which reported that EJ prescribed inappropriate medication to a patient. The complaint noted that EJ prescribed a medication that was not safe to take when breastfeeding to a breastfeeding patient. The patient took the medication, but no harm or injury occurred. 


Outcome: The firm provided a response including evidence that the patient was fully informed of the medication and records showing that she knew the side effects. The patient records noted that she could not take the medication and breastfeed and that she would need to discard the breastmilk if she decided to take the medication. Based on these records TMB dismissed the complaint and found EJ’s conduct to be within the standard of care.

Texas Health and Human Services Commission v. SB


Facts: SB hired firm after her license was temporarily suspended. SB represented herself at her temporary suspension hearing and the judge ordered her license to be suspended. The allegations against SB were that she misappropriated several vials of controlled substances over a time period of several months back in the summer of 2024 from her EMT employer. Although she did not admit to taking several vials, she did admit at trial that she did take 1 expired vial during the time of the allegations. 


Outcome: The firm provided evidence of SB’s discharge from a treatment program and other evidence of her sobriety and her current outpatient programming in preparation for her upcoming informal conference. The firm also provided character support evidence during her informal conference and further explanation as to her mental health struggles at the time of the admitted misappropriation. Based on this evidence HHSC decided to stop her suspension and issued her a simple reprimand with no conditions. 

Texas Board of Professional Engineers and Land Surveyors v. HC 


Facts: Our client HC hired us to assist in defending against allegations that his structure designs failed to conform to the required regulations. 


Outcome:  The Firm analyzed the facts and applicable law. It was determined that facts and law demonstrate that the complaint allegations were unfounded.   The Firm crafted a robust advocacy response demonstrating that the allegations did not support a disciplinary violation. The Board dismissed the complaint due to insufficient evidence.  

Leverage Regulatory Compliance Expertise to Protect Your License, Livelihood and Business in a World Full of Compliance Risks

 by Troy Beaulieu, Esq.

In today’s business and professional world, regulatory compliance needs continue to expand as more and more laws, rules and regulations impact a wider variety of industries. Permits, licenses, certifications or registrations are now commonplace requirements in many if not most occupations, professions and businesses. Today’s practitioners and business leaders must be mindful of how their operations are impacted by varied legal requirements. And that means that today more than ever, people need solid, reliable compliance expertise. This is the core service Bertolino LLP provides to our clients. Our bread and butter remains focused on providing high quality license defense expertise to professional, occupational and business license holders under fire from regulators. However, our services have expanded into proactive compliance consulting work to reduce our clients’ legal risks. Whether proactively seeking legal guidance or responding to immediate legal challenges from your regulator, Bertolino LLP is your go-to boutique law firm to meet all your regulatory legal needs. 


Defending Licenses, Reputations, Livelihoods and Businesses When Regulatory Challenges Arise

 

License holders and business professionals can always take proactive steps to reduce their regulatory and compliance risk profile, but sometimes issues do arise in spite of diligence. When you are facing a regulatory complaint, a compliance audit or other inquiry from the government, you need aggressive, knowledgeable attorneys to fight for your license, your business, your reputation and your livelihood. Bertolino LLP continues to maintain license defense expertise at the core of our expanding menu of services. Nobody should go through the regulatory complaint, audit, litigation or inquiry process alone. The universe of legal requirements, statutes, court decisions, rules and regulations are too much to digest while trying to run a practice or operate a business. You need solid legal representation when the government raises issues so you can focus on running your business or practice and know that you have a strong legal advocate in your corner, fighting for you. You wouldn’t ask a dermatologist to perform brain surgery, and nobody should handle their own root canal; likewise, you need expert attorneys with the knowledge, training, skill and experience to fight for your interests. 


Counseling Clients Proactively on Compliance Gaps, Regulatory Issues, Changing Laws and Matters Affecting Your Practice, Your License and Your Business 


To stay ahead of the legal compliance curve and reduce your risk profile you need to invest in proactive legal services. This allows you to focus on running your business and reduces the prospect of getting sidetracked by a complaint or unexpected government audit that can drain resources, time and money. Sometimes these are unavoidable, but getting solid compliance consulting advice before problems arise reduces these risks and gives you a competitive edge over others in you industry. 


Our proactive client consulting services include: 



  • Legal opinions on how to handle compliance challenges impacting your business model, your expanding menu of services or the next big venture; 


  • Evaluation of operations through preventive legal audits and compliance consulting that addresses compliance gaps and regulatory risks before they become a problem; and, 


  • Handling upcoming license application or license renewals where questions, concerns or problems are anticipated. 


Don’t wait until a problem has developed into a regulatory inquiry, audit or lawsuit. Stay ahead of problems, and stay ahead of competitors by taking proactive compliance steps. If you do not account for compliance initiatives in your practice or business now, you will end up likely having larger costs and issues down the road. Bertolino LLP is excited to offer a panoply of proactive consulting options to help keep your license, your practice, business or regulated firm in compliance and reduce risk.  

Engage with your regulatory agency like never before! Navigating the laws that govern your license and profession can be challenging. That’s why we’ve created Know Your Regulator, an educational resource designed to help license holders take charge of their careers. Stay informed with important agency updates, gain valuable insights, and discover opportunities to enhance your professional license by following and subscribing to our podcast and Youtube channel.


Don’t miss our weekly podcast! Each episode dives into key topics, from navigating complex regulations to tips for building a successful career in your field. Tune in for practical advice and expert interviews.


The recent episode # 35: Your Firm's Compliance Safety Net: The Evolving Role of Chief Operating Officer. Click the video below to view.

Ever wonder about the person behind your law firm's seamless operations and regulatory compliance?

Empower your license and career, and stay ahead in your industry. Take advantage of our free educational resources by visiting Know Your Regulator today!

Learn how you can proactively protect your license by engaging with your regulator and staying informed about regulatory developments in your industry.


With Bertolino LLP's insights regulatory insight, suggestions, and information, we can help you minimize your compliance risk profile and stay ahead of your competition by engaging with your regulator.

Professional Recognition Days:

May Calendar


Team Bertolino is grateful for the expertise and dedication of these professionals. Thank you for your outstanding contributions to your respective industries.


May Professional Days


05.04:  International Firefighters Day

 

05.17:  Armed Forces Day

 

05.18:  National EMS Week

                                

05.24:  Aviation Maintenance Tech Day

Side Bar ...

 

A Very Special Thanks and Appreciation to Our Law Firm's Chief Operating Officer, Sheri Middlemas! 

By Tony Bertolino, Esq.

 

From the bottom of my heart, I want to thank you. Over these past six years, you haven’t just been an important part of this law firm — you’ve become part of its very soul. Your hard work, loyalty, and unwavering spirit have not only helped shape our firm’s success, but have also helped create a place where people feel proud to come to work every day…albeit remotely. 


It’s been one of the greatest joys of my professional life to work alongside you and to watch you grow into the incredible leader and teammate you are today. I still remember the day you first walked through my doors for your job interview, carrying your work product and excel reports from your previous job in Florida. That instantly showed me you were something very special. I knew right then — and I’ve told you many times since — that you were a true godsend.


Words could never fully capture the depth of my gratitude. Thank you for believing in this firm, for believing in me, and for giving so much of yourself every single day. I look forward to many more years of building something amazing together.


Thanks again, Sheri! 

 

Tony R. Bertolino

 

Sheri 2nd year in a row winning the company's Ugly Sweater Contest.

Sheri supporting our community by working the food line at the Central Texas Food Bank.

Sheri participating in the Veteran's Day 5K & always being an advocate for veterans.

BERTOLINO LLP | (512) 476-5757 | 823 Congress Avenue, Suite 300, Austin, TX 78701 www.bertolinolaw.com | info@bertolinolaw.com