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"Tenacity"
te·nac·i·ty
The determination to continue what one is doing. Strength of will and determination
"Tact"
tact
Adroitness and sensitivity in dealing with others or with difficult issues.
"Tenacity with Tact"
Its been our company motto since our inception in 1990. Its part of how we maintain the competitive edge over our contemporaries. Not only in cash returns, but also in customer support, service, and how we serve your patients.
The appropriate balance of;
Customer Service, Empathy, and Tenacity.
For over 35 years Corpra Care has maintained this balance. From day one (1) early out to bad debt collections. Corpra Care has it down and owns it.
The "Tenacity with Tact" balance equates to healthy, predictable cash returns as well as account conclusion as early in the revenue cycle as possible.
Tenacity to:
- Produce solid month to month stable cash returns.
- Be proactive, not reactive.
- Set and maintain consistent work strategies and rules.
Tact for:
- Clearing up patient issues in a orderly compassionate manner.
- Producing a better paying and well informed patient.
- Increasing patient satisfaction.
The "Tenacity with Tact" balance equates to healthy, predictable cash returns as well as account conclusion as early in the revenue cycle as possible all the while maintaining good patient relations.
Our origin / lineage are pure. We are exclusive healthcare collectors and revenue managers.
Its' in our culture, in our DNA.
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