May 31 Deadline to Change Medicaid Plans

May 2019

Time is running out on 2019 Medicaid open enrollment

May 31 is the last day for Medicaid enrollees to change plans for the 2019 year.

Because of the changes to Florida Medicaid Managed Care plans this year, which went into effect on Feb 1, many enrollees have until May 31 to change plans. That is less than 2 weeks!

As a Lighthouse Health Plan network provider, we encourage you to help remind patients of this deadline.

There are several ways, including:

An email or text blast
A letter
Notice on social media or your website
Signage in the office
Verbally through reception, patient advocates, or billing representatives
Outbound phone calls

We have written a template letter that you may want to use (making sure you update the list of plans you take). That letter can be found here.

One provider shared our Facebook post, found here. We also have posts on Instagram, Twitter, and LinkedIn, that you can share.

Background

Patients who were originally in a plan that is no longer serving Regions 1 and 2 were automatically placed by the state into an active plan. The state used algorithms to decide which plan in which to place individuals.

However, patients have the right to choose a plan that works for them and their provider. According to the Agency for Health Care Administration, patients have 120 days after first enrolling into a plan to make a switch.

After that, they are locked into their plan until a qualifying event occurs or until annual open enrollment, which for most patients in our area will be Feb 1 to Mar 31, 2020.

AHCA FAQ

Please visit the Agency for Health Care Administration for more information. Click here.

Call Amanda Bawn, Community Engagement Manager if you have any questions!

850-319-3839

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