A NOTE FROM OUR DIRECTOR, Dawn Darby:
Please know that I realize how difficult all of the recent staffing changes have been on all of you. We are very appreciative of the trust you place in each of us and hope that you know that every one of us is here because we want the very best for your child! Sometimes change takes people in and out of our lives and, although they have all been positive moves, it is still tough to transition.
As we move forward with fewer staff, we need to tighten up the attendance policy. With only 6 full-time therapists, every visit counts. Be sure to let us know if/when you need to cancel as soon as you are able. This allows us to make the best use of the therapy time. Remember, our attendance policy is 75% attendance and two "no-shows" will force us to remove your child from the schedule. Simply call and let us know what is going on and we can work with you. Communication is key!
Thanks so much for sharing your family with us. We look forward to seeing you at the next therapy appointment or family fun activity!
Your friend and ally,