MAY NEWS!

Create a presale with an exclusive hyperlink
Give your Fan Clubs a special offer just for them
Please tell us the full details of your software issues
Make sure your patrons buy tickets from an authorized seller
Give special patrons access to a presale
so they can buy tickets before anyone else
Everybody loves being able to score a deal - especially if you are one of the first to do it!

You can now create a presale, determine the prices available, when the presale goes on and off sale, and when regular prices begin and end.

We've also developed exclusive hyperlinks you can email to your lucky presale patrons.
Offer Fan Club members even more special deals
You have fans. Maybe they come to all your comedy shows. They might be new subscribers. Perhaps some give a certain amount of donations every year.

It's time to reward them by creating special Fan Clubs just for them!

Fan club deals are like pre-sales but they work a bit differently. They are a reward just for them. Groups of fan clubs are easy to create by making lists of patrons who have bought or given certain things like donations.

These deals and specials reward the patrons who love you the most!

Fan Clubs use their email addresses and passwords to access the sales.
Please be as specific as possible when you report a problem
We love helping our clients! We can solve your issues better and faster when we have very specific information from you about what is happening, though.

When you report a problem, please try to tell us exactly what you did so we can try to duplicate it. We need to know what buttons your pressed, what show or reports, etc. giving you issues.

For example, if you are having problems running a report, tell us something like, "I went to Reports | By day | What shows were sold. I chose 'Payment records' and ran the report to to the screen."

This will help both of us solve the issue at hand and get you back to work.
Make sure your ticket buyers know they are buying from an
Authorized Ticket Seller
With the world opening up, people are really excited to see some live entertainment and have fun for a change.

Some people wind up being overcharged by scalpers or even sold non-existent seats by scammers. That's no fun at all.

Make sure you let your patrons know who are the only authorized sellers. It could be solely your organization, or also a promoter, etc.

We like what one of our clients, Covey Center for the Arts, did to protect their patrons. They put the following on their website. Maybe this will inspire you, too.

Covey Center for the Arts Is the Only Authorized Ticket Seller for Covey Center Events. In the coming months, several highly anticipated events are coming to the Covey Center. Tickets are in high demand and ticket resellers are working hard to take your money. 

Before you buy a ticket, be sure you are buying from coveycenter.org. No other seller is authorized to sell tickets for this venue.

Ticket resellers are taking advantage of ticket buyers because Utah has no laws prohibiting reselling or scalping. Ticket resellers often gouge unsuspecting buyers by selling tickets at well over the face value or selling tickets to non-existent seats. On occasion, we have seen resellers duplicate tickets and sell two tickets for one seat.

Here’s how to ensure you are buying authorized tickets:
In Person: Buy your tickets at the Covey Center ticket office.
Online: If you purchase tickets online, be sure you confirm that you are on the right website – coveycenter.org. Buy tickets online at coveycenter.org
By Phone: Call 801-852-7007 and talk to our ticket sellers.