If you're on the phone with someone, or even communicating via email or text message, and they tell you your social security number - you may think that the person on the other end of the conversation is an official representative of a governmental agency, bank, etc. Only government/financial representatives would have your personally identifiable information (PII), right? Wrong. The person on the other end could very well be an imposter with access to information obtained from data breaches, and using that information to make their identity and claims seem legitimate.

Don't fall for imposter scams - here's what you need to know...

Your Complete Scam Resource

Even though we spread the word about scams every month in this newsletter, several times per month we are called to help people recover from a scam. Most scams are easy to detect if you SLOW DOWN and carefully read what the email or text message is saying. Bad grammar, misspellings, and bogus email addresses or phone numbers are in nearly all scams. Scammers also still call and leave voicemail messages too.

Don't get ripped-off this year. Please take a few moments to review the scam information that we post on our website - a resource you should review any time you may be considering acting upon an unsolicited email, text message or phone call. Click the button below to visit our website, and bookmark/favorite it for future easy access.

If you have Spectrum Internet you may have received an email about faster upload speeds. But we've discovered that most people don't have the newest Spectrum Internet modem or Wi-Fi router that takes advantage of the free upgrade.

Click here to learn more...

Do you have poor Wi-Fi coverage inside your home due to low signal or interference from other nearby Wi-Fi routers? How about poor wireless cell phone coverage at home due to wireless carriers having trouble locating their cellular transmission antennas, towers and poles in residential neighborhoods? Resident complaints that cell towers will decrease property values or become eyesores within the landscape have persuaded elected officials to deny the permits needed to construct new cell sites.

Fortunately there are a few solutions that will improve Wi-Fi and wireless cell coverage in the home and other small-to-medium size buildings where coverage is weak.

Continue reading...



Watch this month's featured video on our YouTube playlist showing how a financial columnist fell for a phone scam and handed over her $50,000 life savings to a scammer. Click the video above, or view all of our recommended videos by clicking the button below, then subscribe to our YouTube channel to be notified of future videos as soon as they are posted.

If you're trying to save money on your telecom bill(s) - we can help! Should you "cut the cord" on your TV service? Can you save money on your internet, home phone and/or mobile phone services?

We can sit down with you, examine what you're paying now, and help you save money. We can go through the pros and cons of cutting (or adding) services based on your specific needs.

Since 2003 clients regularly ask us for a way to keep their computers secure and up-to-date, and not have to worry about the seemingly constant barrage of updates. With websites getting hacked on a daily basis, and the increasing chance of your personal information being lost or compromised, it's more important than ever to keep your computer up-to-date and maintained.

With the Computer Techs Maintenance Plan, we will maintain, update and check the security on your computer on a convenient quarterly schedule. Service can be performed via a Remote Support session which takes about an hour. Services include: