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Mediation Mastery I
Introduction to Leadership Principles & Business and Marketing Design Tools & Strategies To Help Mediators Increase Profitability
9.5 CME hours, including 2.5 CME hours of Ethics and 1 CME hour
of Bias Elimination, and 1 CME hour Technology

Florida Bar CLE accredited for 9.5 CLE hours, includes 2.5 CLE hours of Ethics and 1 CLE hour of Bias Elimination and 1 CLE hour Technology
February 24, 2022

Class Time: 8:30 a.m. to 5:30 p.m.
Virtually via ZOOM


BONUS LUNCH SESSION! 
Organizational Leadership
An Introduction to Designing your Mediation Practice
CLASS OUTLINE
The Mediator’s Professional Life Cycle
Learn the developmental stages of a Mediator’s professional life cycle. Explore how skipping stages will affect a mediator’s performance, and how to effectively plan the transition from the professional life cycle of a lawyer or judge to a mediator.

The Mediator as a Leader
A review of the 6 key leadership concepts every mediator needs to be aware of to be effective.

Leading your Mediation through Reframing
Learn the importance of reframing parties' statements. Explore the types of reframing that mediators can utilize and people’s perspectives that can shape their statements.

Leading the Way into the Virtual World of Mediation
A review of the mediators must possess in today's virtual world, along with the components of the mediator's Virtual Opening Statement and Zoom's Breakout Rooms. We will discuss the positive and negative impacts of virtual mediation on your firm and practice.

Organization Skills for Mediators: An Introduction to Design your mediation Practice
An introduction to the Business Model Canvas (BMC) as a tool to design, plan, and build your mediation practice. This session will include an overview of the BMC business planning tool and its application to mediators seeking to build their practice. Practical exercises will be given to help mediators implement and execute what they learn. 

Leading with Cultural Sensitivity in Mediation
Explore what cultural biases impact mediators and parties. Learn what Fundamental Attribution Error (FAE) is, how mediators can recognize it, and prevent FAE from impacting their neutrality.

Leadership Skills for Mediators: Mediator’s Ethical Duty to be a Leader
A review of the ethics rules and opinions pertaining to the Mediator’s ethical duties in leadership.

Leading the Parties away from Gaslighting 
Learn how a mediator can recognize signs of gaslighting, identify how it can impact parties, and how a mediator can neutralize the situation when it appears during a mediation.

Designing Your Reputation
An overview of reputation fundamentals used to design, build, and manage a mediator's reputation. Explore the significance of reputation; how it is earned, and the impact of competing with manufactured reputations. Explore bedside manners, what it looks like, and how it impacts your reputation.
Mediation Mastery I Testimonials
"Well done!"
Joseph B. Chaiban
 
"It exceeded my fairly high expectations.
Time very well spent."
John D. Joping
 

"The program lived up to the promotional materials."
Deborah C. Drylie
 
"Fantastic: great day!"
Sherry R. Lewis
 
"Great Presenters – very knowledgeable. Awesome environment. Excellent PowerPoint and printed materials. After this seminar, I feel more confident and am looking forward to doing more mediations."
Robin Siebold
 
"I spent today listening to relevant topics presented by dynamic speakers who easily kept the audience’s attention the entire 8.5 hours session."
Michael Biller
 
"Worth it! Speakers were knowledgeable,
informative and entertaining"
John A. Hubbard
 
"I enjoyed the class subjects, the day format, and the professional presentations. The session was well-received by all students. I highly recommend CPLS CME sessions"
Peter S. Bobinski
 
"I gained significant knowledge by sharing others’ thoughts and viewpoints. I feel as I am better off after this class than before the class"
Christine O. Chase
Mediators are required to self-report those hours applicable to their areas of certification at the time of their renewal. For more information on the CME requirement, visit www.flcourts.org and select Dispute Resolution/Mediation. 

For more information and to register please click below
INSTRUCTORS
ORLANDO OFFICE
201 East Pine Street Suite 445
Orlando, FL 32801

Phone: 407-809-8963
Office Hours: Mon-Fri 8 am- 5 pm