Aetna Better Health of Ohio
Medical Records and Claims Review
Aetna Better Health of Ohio regularly reviews and analyzes claim handling practices to identify opportunities for improvement. To that end, we are pleased to announce that as of May 31, 2017, we are working with Cotiviti Healthcare (Cotiviti) to assist us with provider claim reviews and reimbursement review practices. Cotiviti performs reviews of medical records for services rendered and conducts post payment reviews of medical claims.
Starting May 31st, you may receive communication from Cotiviti requesting additional information pertaining to our reviews.
If you have any questions about this review process, simply call Aetna Better Health of Ohio's Provider Relations Department at 1-855-364-0974. You can reach us Monday through Friday, 8 a.m. to 5 p.m.