If you need to contact SSA, prepare for a long wait. While their 1200 local offices did reopen this spring, they are taking months to get an appointment. The COVID backlog coupled with budget cuts for the past years has SSA very understaffed!
They also go rid of all the local phone numbers so everyone is routed through to the national 800#. If you get an answer from SSA that doesn't sound correct, call back and see if you get the same answer again.
ο»Ώ Unfortunately, this is a tough time to get good service and we have more people than ever in need of help from the SSA. If you move--be sure to report you new address. You can do this online, but it isn't easy.
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