Quality Connection
News and Updates for Brokers

February 17, 2023

Meet MaryBeth Bailey

The Account Service Team is pleased to introduce MaryBeth Bailey, our new Account Service Representative (ASR). MaryBeth has been a school teacher for the last ten years and is excited to transition into the health insurance industry. We are confident you will find her pleasant personality and commitment to follow through a reflection of the QualChoice high standard of service.

February is American Heart Month

Nearly 16 million people in the U.S. have coronary heart disease. Of those, nearly 200,000 are in Arkansas. American Heart Month is a time to focus on our heart health and to get local communities and organizations involved in raising awareness to prevent heart disease.

Learn more about what we're doing to raise heart health awareness in our recent blog post, What You Need to Know About Heart Disease. Follow us on Facebook, YouTube and LinkedIn for additional health tips and information.

QualChoice Members can also take advantage of our QCARE Healthy Heart Program, which uses evidence-based, nationally accepted practices and a personalized approach to assist members living with hypertension.*

QCARE Healthy Heart Program Overview (PDF)

*NOTE: Programs vary by employer group and benefit plan. Members should check with their benefits administrator.

Accessing Secure Email

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires us to make sure all communications with Protected Health Information (PHI) are secured. We use the Cisco Registered Envelope System, which detects PHI in the body of outgoing email and/or attachment(s), and encrypts the message and attachment(s). 

Learn more or get started with the system

It's Not Too Late to Get Your Flu Shot

Even though the days are getting longer, it's still flu season. QualChoice members can get the flu vaccine at any network pharmacy or provider's office. No copayment is required. Get more facts about the flu at QualChoice.com.

Updated Forms

Make sure you are using current QualChoice forms, please download from the Broker Forms page at QualChoice.com each time you need to use one.

In the Media

The Log Cabin Democrat recently featured our article on What You Need to Know About Heart Disease. For more health tips and information, visit QualChoice.com/news.


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