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Meet our Customer Service Team

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Pictured from left to right: Anne Arehart, Kim Goodman, and Alex Nowell

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At RiverRun, we take pride in having a team of Customer Service Rockstars who are always ready to go above and beyond for our valued customers.


Whether you have a question, a concern, or just need a friendly voice to chat with, our team is here for you - and they're not your average Call Center Reps!

Our local team of experts is passionate about what they do, and they love nothing more than helping our customers find solutions to their needs.


Let's meet the faces behind the phones and emails and get to know our amazing Customer Service team a little better!

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Alex Nowell

Customer Service Manager

Which 3 words would you use to describe yourself? energetic, kind, resilient


I never leave the house without... giving thanks for allowing me to see another day!


Favorite motivational quote? β€œDo the best you can until you know better. Then when you know better, do better." - Maya Angelou



What's your favorite thing about RiverRun customer service? Having the opportunity to help and assist all of our customers.

Anne Arehart

Customer Service Representative

Which 3 words would you use to describe yourself? easy-going, fun, empathetic


What's your favorite hobby/activity outside of work? I enjoy making crafts, I’m a hands-on type of person. I also like video editing, which I do part-time.


Favorite motivational quote? β€œYou never know how strong you are until strong is the only option you have.”


What's your favorite thing about RiverRun customer service? Building relationships with our dealers! There are some interesting characters. πŸ˜‰

Kim Goodman

Customer Service Representative

Which 3 words would you use to describe yourself? Mom, tired, persistent


Favorite motivational quote? β€œI myself am made entirely of flaws, stitched together with good intentions.” (I think this was tattoo #11 or #12. πŸ˜‚)


If you could have any superpower, what would it be? I would love to be able to fly. I have this recurring dream of being at my childhood home, flying around our backyard. Also, I don’t have the patience for traffic! 


What's your favorite thing about RiverRun customer service? Getting to know our customers and being able to help them.

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