Member Newsletter, Summer 2022
President's Message
It is hard to believe that we are already halfway through 2022, and summer is in full swing. Finally, the warmer weather is here, and folks are hitting the road to spend quality time with loved ones. Pool and beach parties, combined with backyard barbeques, provide the respite we need to recharge and continue on in our resilience. However, several known challenges continue to linger with the pandemic and ongoing supply chain issues as well as the war in Ukraine. We have some new additions to the equation with the arrival of inflation and rising prices for gas, food, and our most fundamental needs. It is also important to recognize that violence and hate are still prevalent in our society, causing anxiety and instability. These things require our full attention. The aforementioned items, from the economy to social issues, are complex, yet the simplicity of the solution is rooted in one word—community.

The fundamental definition of community includes people living in one place and connected by geography. This description is undoubtedly true for American Eagle, illustrated by our charter to serve people who live, work, worship, attend school, or volunteer in Hartford, Tolland, Middlesex, New Haven, and Hampden counties in Connecticut and Massachusetts. Most importantly, the power of community is a feeling of fellowship with others, a result of shared values, interests, and goals. This next-level definition of a community is a natural call to action for American Eagle to take care of our members during these challenging times.
 
As the largest community-based credit union in Connecticut, we are well-positioned to have all the relevant products, services, and seminars that consumers need to weather the current economic storm. Equally important, as a not-for-profit on the banking platform, our rates and fees are lower to create more financial freedom for our membership. Know that we want to be a resource for you and a partner in your financial lives. 

You can also count on us to be leaders on the journey of inclusion and diversity, showing our values through action in our culture and within the community. We currently have several initiatives in flight at American Eagle that highlight our commitment to this critical facet of our work. Most recently, we relaxed our dress code in order to foster our teammates' cultural self-expression through their daily fashion choices. The adjustment will be most visible to our membership in the branch network and is evidence of our desire to celebrate our individual and collective uniqueness. This simple change is significant for our internal and external community.

In closing, I hope you can find some time this summer to enjoy a few of the simple things in your local community that mean so much. We will get through these interesting times together as a community with shared values, interests, and goals. Please take comfort in the fact that our team at American Eagle stands ready to serve our membership and meet your financial needs. I hope to see you soon in our community!

Warm regards,
Howard Brady
President & Chief Executive Officer
Your Online Shopping Secured by Visa
Enhanced Security During Online Shopping
Protecting you is one of our top priorities. One way we do this is by preventing the unauthorized use of your American Eagle FCU debit or credit card. During a purchase from a desktop, mobile, or other digital device, you may be guided through an extra check to verify your identity. This helps us to ensure you're you and better protects you from fraud.

As a Visa® cardholder, your transactions are secured with Visa. Visa recently enhanced its security for online purchases making the experience more seamless and easy while protecting you from fraud. Effective mid-July, American Eagle FCU will have this feature on all debit and credit cards.

It is more important than ever that we have a current email address and cell phone number on file for this additional layer of verification. There are three ways you can do this:
  1. Log into Online Banking. Or sign up for Online Banking (you'll need your account number)
  2. Call the Member Contact Center at 800.842.0145
  3. Visit your local branch
Welcome to American Eagle Financial Credit Union
Dianna Wilson Named Senior Vice President, Chief Lending Officer
American Eagle Financial Credit Union is pleased to announce a new addition to their senior leadership team with the appointment of Dianna C. Wilson as Chief Lending Officer (CLO).

Dianna most recently served as Senior Vice President of Lending at Justice Federal Credit Union in Washington, D.C. Wilson assumes the CLO role that was vacated by Brady upon his elevation to President & CEO in January of 2022. Wilson brings 22 years of executive financial experience to AEFCU, following successful leadership tenures at multiple financial institutions in Virginia and the District of Columbia—including two credit unions. She has led teams and strategies focused on residential mortgage lending, indirect lending, consumer lending, home equity lending, card services (debit and credit), collections, and loan administration/quality control.

Wilson is scheduled to receive her MBA in Finance from Western Governors University in December 2022 and holds a B.S. in Business Administration & Finance from the New England College of Business & Finance.
LaKisha Jordan Named Vice President, Inclusion and Diversity
American Eagle Financial Credit Union is pleased to announce the appointment of LaKisha Jordan as Vice President, Inclusion and Diversity, as the Credit Union advances its commitment to being an industry and community leader in driving inclusivity and providing excellent service to the region’s underserved and underbanked.

Jordan assumes her new role at American Eagle following five years at KeyBank, where she most recently served as Vice President, Regional Corporate Responsibility Officer. While at KeyBank, she worked closely with leadership to cultivate strategic partnerships with city, state, and community stakeholders and established successful community outreach programs that aligned with the organization’s mission—including bilingual financial literacy workshops for youth and adults. Prior to KeyBank, LaKisha spent nearly 10 years at Bank of America serving in various Commercial Banking roles.

Jordan received both her MBA and Bachelor’s degree from Southern Connecticut State University. She earned a Diversity, Equity, and Inclusion in the Workplace Certification from the University of South Florida and completed the McKinsey Management Program for High-Performing Managers. Well-respected within the community, she has been honored with numerous awards throughout her career—including in 2018 when she was named by the CT NAACP as one of “Connecticut’s 100 Most Influential Blacks.”
Best Credit Union AND Best Community Bank
Best of Hartford 2022
The people of Connecticut have spoken—and American Eagle Financial Credit Union (AEFCU) was named the Best Credit Union AND Best Community Bank, respectively, in the 2022 Best of Hartford Courant Readers’ Poll. The results of the annual poll, which were released in early June, reveal what residents believe are the best businesses, restaurants, and professional services in the state of Connecticut.

“American Eagle is always working to provide the best possible service, products, and access to financial freedom—and the fact we were chosen by our members and the public for these honors makes this win extremely gratifying,” said Howard Brady, President and CEO of American Eagle. “While we are not a bank, we provide the same services as a bank and our mission is certainly driven by the needs of our communities. Residents thought enough of us to name American Eagle both the Best Community Bank and Best Credit Union—and for that we are very grateful.”
American Eagle Is Soaring in the Community
Second Quarter Cash Back to the Community Winners Announced
American Eagle Financial Credit Union announced the recipients of $27,603 in donations from its participatory funding program, Cash Back to the Community.

Congratulations to Girl Scouts of Connecticut, Southington North Little League, and For All Ages, Inc. Each nonprofit organization received a $9,201 donation for earning the most votes in AEFCU’s second quarter Cash Back to the Community program. A total of 126 organizations were nominated and 2,730 votes were cast by AEFCU members and the general public.
Girl Scouts of Connecticut
Girl Scouts of Connecticut builds girls of courage, confidence, and character who make the world a better place. Girl Scouts is the preeminent leadership development organization for girls in Connecticut where 7,770 girls are served in Hartford, Middlesex, New Haven and Tolland counties. “These funds will help us to prepare girls with the skills and experiences they will need to empower themselves for life. We thank the community members who voted to support our girls,” said Mary Gregory, Chief Development Officer of Girl Scouts of Connecticut. To learn more about Girl Scouts of Connecticut, visit http://www.gsofct.org.
Southington North Little League
Southington North Little League is a youth baseball league based in Southington, Connecticut. “Southington North Little League will use these funds to provide no-cost registration to our Challenger Division next year and make field updates that will serve the local community,” said Shaun Mcintyre of Southington North Little League. “We are committed to inclusion and the power of youth baseball to provide life lessons that make our local community stronger and remain One Team. One Little League.”
For All Ages
For All Ages is Connecticut’s only nonprofit organization dedicated to connecting the generations and inspiring action to end loneliness, reduce ageism, and improve health and well-being. “We are extremely grateful to American Eagle for this generous donation,” shared Deb Bibbins, Founder & CEO of For All Ages. “We will use these funds to support our successful 12-week Tea @ 3 Community connecting college students with older adults one-to-one to tackle loneliness and grow an intergenerational friendship during the college semester.” You can learn more about For All Ages at forallages.org.
Third Quarter Nominations Will Begin July 25 through August 14, with Voting September 6-18.

During 2022, AEFCU is donating one percent of its credit and debit card interchange income to three nonprofit and/or 501(c)(3) organizations each quarter through the Cash Back to the Community program. Funding for the program is generated each time members use an American Eagle credit or debit card. At the end of each quarter, one percent of the total interchange income–the fee paid for credit and debit card transactions–is distributed to the top three nonprofits receiving votes. Since the program's inception in 2020, the Credit Union has donated $235,464.
American Eagle Celebrates PRIDE Month in June
American Eagle FCU celebrated the diversity of its employees and members by recognizing Lesbian, Gay, Bisexual and Transgender (LGBT) PRIDE Month in June.

Specifically, American Eagle FCU sponsored events including the Middletown Pride Fest and West Hartford Pride as well as changed the corporate logo to include the PRIDE flag for the month of June. American Eagle remains committed to our focus on diversity and inclusion, which allows us to better serve the needs of our diverse employees, members, and communities. 
Hartford Yard Goats Penny Press for Charity
The American Eagle souvenir penny press is back for the Hartford Yard Goats 2022 minor league baseball season.

During every home game from April 8 to September 18, fans can donate 50 cents and use the penny press to stamp from four Yard Goats logo designs. The penny press is located outside the American Eagle Production Booth at Dunkin Donuts Park.

All proceeds will be donated to the Hartford Yard Goats Foundation, which provides social, educational, and scholarship opportunities for area youth in connection with the Hartford Yard Goats Baseball Club.
What's New
You May Have Noticed Our New Dress Code
We're at our best when we are our authentic selves, and that includes appearance.

The more prescriptive the guidelines, the greater the chance they will inadvertently conflict with the self-expression and individuality we all value. So we’ve updated our dress code to allow our team members to be unequivocally, uniquely themselves.

AEFCU’s New "Be Yourself" Employee Dress Code
  • Embrace self-expression and reflect your personality.
  • Celebrate diversity, culture, religious practices, etc.
  • Gender is not binary, nor is our policy.
  • Dress for your day. Some are more casual than others.
  • Jeans are now included in business casual.

We assure you that our team will still look appropriate for work while they continue to deliver the high level of service you’ve come to know and expect – and deserve!
Save 40% on a Sam's Club Membership
Get what you need to make staying home easier with brands you trust and savings you can count on. Credit Union members get a one-year membership for 40% off through Love My Credit Union Rewards. Plus, for a limited time, you’ll also get a $15 entertainment discount.

Sam’s Club gives you exclusive savings on the things you need, the things you love, and all sorts of unexpected things, so join the club today!
2022 Federal Holiday Closings
American Eagle Financial Credit Union will be CLOSED:
  • Monday, September 5, Labor Day
  • Monday, October 10, Columbus Day
  • Friday, November 11, Veterans Day
  • Thursday, November 24, Thanksgiving Day
  • Monday, December 26, Christmas Day Observed
Access your accounts 24/7 with online banking, with mobile banking, and at thousands of Allpoint and SUM ATMs across the U.S. Take the Credit Union with you wherever you go. We're never more than a call or click away.

American Eagle Financial Credit Union
860.568.2020 | 800.842.0145 | americaneagle.org
American Eagle Financial Credit Union will never solicit confidential information about your accounts through email. If you receive a suspicious email asking you to open an attachment or click on a link to provide personal information, do not take action. See privacy and security policy. Federally insured by NCUA.