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Notice of Nondiscrimination
AlohaCare complies with applicable Federal civil rights laws and does not discriminate, exclude people, or treat people differently because of race, color, national origin, age, disability, or sex.
AlohaCare provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters, written information in other formats (large print, audio, braille, accessible electronic formats, other formats.)
AlohaCare provides free language services to people whose primary language is not English, such as: qualified interpreters, information written in other languages.
If you need these services, contact AlohaCare at 808-973-0712.
If you believe that AlohaCare has failed to provide these services or discriminated in another way, you can file a grievance with:
AlohaCare
Attn: Grievance and Appeals Division
1357 Kapiolani Blvd., Ste. G101
Honolulu, HI 96814
Phone: 808-973-0712, Toll-free: 1-877-973-0712, TTY/TDD: 1-877-447-5990, Fax: 973-2140
Online: AlohaCare.org
You can file a grievance in person or by mail, fax, phone, or online. If you need help filing a grievance, AlohaCare staff is available to help you.
You can also file a grievance with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Notice of Availability of Language Assistance Services and Auxiliary Aids and Services
(English) Do you need help in another language or auxiliary aids and services free of charge? We will get you a free interpreter. Call 1-808-973-0712 to tell us which language you speak. (TTY: 1-877-447-5990).
(Cantonese) 您是否需要以其他語言提供的協助，或免費的輔助工具和服務？ 我們會為您提供免費的傳譯員。請致電 1-808-973-0712，告知我們您所使用的語言。(TTY: 1-877-447-5990).
(Cebuano/Visayan) Kinahanglan ba nimo og tabang sa laing pinulongan o mga auxiliary aid ug serbisyo nga libre? Makahatag mi nimo og libreng interpreter. Tawag sa 1-808-973-0712 aronsultihan mi kung unsa ang imong ginasulti nga pinulongan. (TTY: 1-877-447-5990).
(Chuukese) En mi mochen aninis non pwan och fosun fonu ika aia och pisekin aninis ese kamo? Am aipwe awora ngonuk emon chon chiaku ese kamo. Kokori 1-808-973-0712 ne esineingenikem menni fosun fonu ke kan fos non. (TTY: 1-877-447-5990).
(Hawaiian) Pono nō ke kōkua iā ‘oe ma ka ‘ōlelo ‘ē a i ‘ole pono paha ke pihi ho‘olohe iā ‘oeme nā hana lawelawe hou a‘e me ke kāki ‘ole? ‘A‘ohe uku no ka mea unuhi ‘ōlelo. Eia ka helu e kelepona ai: 1-808-973-0712. E ha‘i mai i kāu ‘ōlelo. (TTY: 1-877-447-5990).
(Ilocano) Kasapulan kadi ti tulong iti sabali a pagsasao wenno katulongan a katulongan ken serbisio a libre? Mangala kami ti libre nga mangitarus kaniam. Tawagan ti 1-808-973-0712 tapno ibagam kadakami no ania a pagsasao ti pagsasaom. (TTY: 1-877-447-5990).
(Japanese) 貴方は、無料の他の言語サポート、または補助的な支援やサービスをご必要ですか ? 私たちは、貴方のために、無料で 通訳を用意で きます。電話番号の、1-808-973-0712に、電話して、私たちに貴方の話されている言語を申し出てください。 (TTY: 1-877-447-5990).
(Korean) 다른 언어로 도움이 필요하거나 보조 기구 및 서비스가 무료로 필요하십니까? 저희가 무료로 통역을 제공합니다. 1-808-973-0712로 전화해서 사용하는 언어를 알려주십시요 (TTY: 1-877-447-5990).
(Laotian) ທ່ານຕ້ອງການຄວາມຊ່ວຍເຫຼືອເປັນພາສາອື່ນ ຫຼື ເຄື່ອງມືຊ່ວຍ ແລະ ການບໍລິການຊ່ວຍແບບບໍ່ເສຍຄ່າບໍ? ພວກເຮົາຈະມອບລ່າມແປພາສາໃຫ້ທ່ານແບບບໍ່ເສຍຄ່າ. ໂທຫາເບີ 1-808-973-0712 ເພື່ອບອກພວກເຮົາວ່າທ່ານເວົ້າພາສາໃດ. (TTY: 1-877-447-5990).
(Mandarin) 您是否需要其他语言的帮助，或免费辅助工具与服务？我们可以免费为您安排口译员。请拨打 1-808-973-0712 告知我们您所使用的语言。(TTY: 1-877-447-5990)。
(Marshallese) Kwoj aikuij ke jiban kin juon bar kajin ak jibañ im jerbal ko ejelok wonāān ñanarmej ro ewōr aer utamwe? Kim naj lewaj juon am dri ukok eo ejjelok wonen. Kirtok 1-808-973-0712 im kwalok non kim kajin ta eo kwo melele im kenono kake. (TTY: 1-877-447-5990).
(Samoan) E te manaʻomia se fesoasoani i se isi gagana po o fesoasoani faaopoʻopo ma auʻaunaga aunoa ma se totogi? Matou te fesoasoani e ave atu fua se faaliliu upu mo oe. Vili maii le numera lea 1-808-973-0712 pe a e mana'omia se fesoasoani mo se faaliliu upu. (TTY: 1-877-447-5990)
(Spanish) ¿Necesita ayuda en otro idioma o servicios y ayudas auxiliares sin costo alguno? Nosotros le ayudaremos a conseguir un intérprete gratuito. Llame al 1-808-973-0712 y díganosqué idioma habla. (TTY: 1-877-447-5990).
(Tagalog) Kailangan ba ninyo ng tulong sa ibang lengguwahe? Ikukuha namin kayo ng librengtagasalin. Tumawag sa 1-808-973-0712 para sabihin kung anong lengguwahe ang nais ninyonggamitin. (TTY: 1-877-447-5990).
(Thai) คุณต้องการความช่วยเหลือในภาษาอื่นหรือบริการความช่วยเหลือเพิ่มเติมและบริการฟรีหรือไม่ เราจะจัดหาล่ามให้กับคุณโดยไม่มีค่าใช้จ่าย โทร 1-808-973-0712 เพื่อแจ้งให้เราทราบว่าคุณพูดภาษาอะไร (TTY: 1-877-447-5990).
(Tongan) ‘Okú ke fie-ma’ʻu nai ha tokoni ‘i ha lea fakafonuaange ‘e taha pe ha ngaahi sēvesifakalahi pe ngaahi tokoni faka-e-lea fika ua kaeʻoku ta’ʻetotongi? Te mau ‘oatu ma’ʻau ha tokotaha fakatonulea ta’ʻetotongi. Telefoni ki he 1-808-973-0712 ke ke tala mai ai kiatekimautolu pe ko e lea fe’ʻiáa ʻa e lea ‘okuú ke lea ’ʻakí. (TTY: 1-877-447-5990).
(Vietnamese) Quý vị có cần hỗ trợ ngôn ngữ khác hoặc các công cụ/dịch vụ phụ trợ miễn phíkhông? Chúng tôi sẽ cung cấp cho quý vị một thông dịch viên miễn phí. Xin gọi số 1-808-973-0712 để cho chúng tôi biết ngôn ngữ quý vị nói. (TTY: 1-877-447-5990).
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