Member Update
June 11, 2020

In today's update:
  • In-Person Showings
  • Health Questionnaire
  • Real Estate Guidelines
  • Doing Our Part
In-Person Showings
Now that we are well into Phase 2 and real estate activity has been on the rise, it may be helpful to review the guidelines NYSAR has given for in-person showings during this phase.

In-Person Showings Guidelines

  • May only be conducted in unoccupied (if there is an occupant, they must not be present) and vacant property.
  • Licensee must limit the number of individuals viewing the property.
  • Licensees should schedule all showings in advance, whenever possible.
  • Licensees and consumers must wear an appropriate face covering at all times.
  • Gloves and shoe coverings can also be required by the owner or broker.
  • Brokers must provide appropriate face coverings to licensees and consumers.
  • Licensees should not dispose of PPE at the property being shown.
  • Consumers should be instructed to only touch essential surfaces, such as the use of a handrail to go up or down stairs. Consumers should be instructed not to touch other areas or surfaces including cabinets, countertops, appliances etc.
  • Licensees are responsible for cleaning and disinfecting high touch surfaces such as doorknobs and handrails. As a best practice, licensees should disinfect every surface that was touched during a showing.
  • Showing times should be staggered so as not to have the next scheduled buyer/tenant waiting outside for the current showing to end.
  • As a best practice, only one party should be in the property at a time. If more than one party is inside the property at the same time, 6 feet of distance must be maintained at all times between individuals, and face coverings must be worn (face coverings are already mandatory).
  • Licensees and buyers/tenants are encouraged not to bring young children or extraneous guests to property showings, when possible, or leave attended children outside.
  • Licensees must screen each seller/buyer/landlord/tenant prior to a showing. NYSAR strongly recommends that such screening be done remotely (phone, email etc.).  See the Health Questionnaire below.

Note: A seller may decline to show their home to anyone who does not complete a health screening.


Health Questionnaire

Per the last guideline above, you must ask the following questions as part of the screening process. See your broker for your firm's complete process as it relates to the health screening.
  • Have you knowingly been in close or proximate contact in the past 14 days with anyone who has tested positive for COVID-19 or who has or had symptoms of COVID-19?
  • Have you tested positive for COVID-19 in the past 14 days?
  • Have you experienced any symptoms of COVID-19 in the past 14 days?
  • If you become symptomatic and/or test positive for COVID-19 within 48 hours of visiting this property (buyer) or your property being shown (seller), you are required to disclose this information. (Give contact information)
Real Estate Guidelines

For a complete list of guidelines for Phase 2 (and until further notice), visit the GRAR Coronavirus page and the links on the page.
Doing Our Part

The real estate community is a large group and we are among others based on the nature of the business. We ask that you remain mindful of the guidelines and continue to follow them so that we can do our part to eliminate the spread of the virus, keep people safe, and avoid quarantines in the future.

We will continue to provide more information as it becomes available. Reach out to us at GRARHelpDesk@grar.net with any questions and check your Member Portal for general news items. 
Andy Kachaylo,
GRAR President
Jim Yockel,
GRAR CEO
GRAR will be sending updates related to COVID-19, as needed, until further notice.

Please visit the GRAR Coronavirus page for all updates, other related information, and links to NAR, NYSAR, and the New York State Coronavirus pages.
Also, please join the GRAR Members Only Facebook Group to get updates from GRAR as well as view and participate in discussions. GRAR Members Only Facebook Group .
Greater Rochester Association of REALTORS® | grar.org