Dear PSTC Members,
We understand that some members are having difficulty logging in and navigating the portal. This is a new online system and we have been continuing to make necessary adjustments to best suit our club's needs. Eventually, this will be a great resource for members to access their accounts, make payments and enroll in programs, all from the convenience of their phone or computer! We appreciate all of the feedback we have been receiving and your understanding while we iron out the wrinkles in this new system.
This does not mean we expect everyone to suffer through the process!
Here is a list of different ways that you can renew your membership
Mail a check
- any member can mail a check for their annual payment to the club at 10531 Oaklyn Dr, Potomac, MD 20854.
Credit card over the phone
- we accept credit card payments over the phone.
Credit card transactions incur a 3% service charge
. If you would like to make a payment by phone, please respond to this email with your desire to do so and we will set up a good day and time to do so.
Cash, check or credit card in person at the club
- we can process any type of payment in club.
Credit card transactions incur a 3% service charge.
If you would like to stop by the club, please respond to this email with your desire to do so and we will set up a good day and time to do so.
We will also be hosting 2
"open door" events
over the next 2 weeks. At these events, members will be able to come to the club to complete their renewal with any form of payment.
The first open door event will be this
Saturday 4/7 from 8am-1pm
. The following open door event will be hosted on
Sunday 4/15 from 11am-4pm
. This will be the
last day that membership dues will be accepted before the late fee is charged.
As always, anyone that has any questions or concerns may contact Elizabeth Stogden by replying to this email or emailing the club at email@example.com.
We are sorry for anyone that has encountered issues while renewing their membership or accessing the portal. We hope the information above eases any concerns about the renewal process. We look forward to seeing everyone at the pool this summer!