Mental Health

Mental health is a hot and important topic. 

Are you ready to handle your patient’s mental health needs? 

Addressing patient safety is a key indicator of patient satisfaction in the network satisfaction surveys. 

See the tools below for addressing your patient’s mental health.

  • Know the new three-digit code, 988, to route calls and texts to the National Suicide Prevention Lifeline
  • Screen for mental wellbeing with assessment tools:  PHQ-2, PHQ-9, GAD

Screening Assessment

People who had Covid were 60% more likely than other people to have problems such as anxiety, depression, and suicidal thoughts. They were also 41% more likely to develop sleep disorders, 80% more likely to experience brain fog, 34% more likely to develop opioid use disorders, and 46% more likely to have suicidal thoughts.

Quartz ASO Rebranding

Quartz ASO is relaunching their self-funded product offering for 2023 as Quartz Align. All Quartz Align plan participants will receive a new ID card for the 2023 benefit year.

Please note, there are no changes to claims submission.

Please email with any questions.

Clinical Corner

Treatment Plan and Service Expectations

Fulcrum expects providers to recommend services that are patient-centered, medically necessary and designed to reach Maximum Therapeutic Benefit (MTB) efficiently. See policy CLINUM100 Therapeutic Treatment on the Provider Portal for more details.

Plain Film Radiology Use

The decision to expose patients to plain film radiographs must be supported by information obtained after a thorough clinical examination consistent with the information derived from a patient’s history and presenting complaints. The specific rationale, as well as the study taken, must be documented in treatment notes. Plain Film Radiographs may not be appropriate if recent films have already been exposed and are obtainable. Any radiographs taken must contribute to the treatment plan. See policy CLINUM104 Plain Film Radiology on the Provider Portal for more details.

Self-Assessment Quiz

I. The decision to take Plain Film Radiographs should be determined by:

  1. The patient’s unique presentation and history
  2. The patient’s unique exam findings
  3. A providers subluxation philosophy, practice management routine, or technique protocols
  4. A patients lack of measurable and sustained progress (subjective and objective) with a reasonable trial of care.

Correct responses 1, 2, 4

II. Which of the following applies to you? 

  1. It is my practice to x-ray all new patients regardless of presentation.
  2. My documentation will show a patient presentation with history, complaint, and exam findings sufficient to support the rationale for x-rays.
  3. The information obtained from the x-ray will be used to enhance my treatment recommendations and outcomes.
  4. I take x-rays based on my subluxation philosophy, practice management routine, or technique protocols.

Correct responses 2, 3

We appreciate your continued partnership!