As the plan started to pull together its Mental Health Parity documentation, it became apparent that greater detail would be required to satisfy a state market conduct or federal DOL audit. While the plan understood it had to produce evidence of compliance across many aspects of its benefit programs (known as non-quantitative treatment limitations, or NQTLs), it didn’t know what specific evidence would be required for the NQTLs, or how to effectively present data to federal DOL or state regulators.
