Dear MercyCare Health Plans member,

MercyCare’s top priority is the health and well-being of our members. As we monitor the COVID-19 situation, we are making changes to our health plan coverage to serve you better during this difficult time.
MercyCare has waived the out-of-pocket costs associated with COVID-19 testing and treatment.

Here are the three ways for you to speak with a provider if you are experiencing COVID-19 symptoms:

1. Mercy health Virtual Visit Now
Click the blue button below and use code STAYHEALTHY for a free Virtual Visit.
2. Call Mercyhealth's COVID-19 nurse hotline at (833) 648-0057.
3. Call your provider for an initial phone screening.
New Telehealth Services

Mercyhealth has also started offering a telehealth option for our patients when an in-person physical examination is not needed. It allows you to connect with your physician through your phone, tablet, desktop or laptop. Our telehealth option is available now if deemed appropriate by your provider. Contact your provider to find out if your visit qualifies.

We will keep you informed as we expand this service.
Stay healthy.
Stay well.
For the latest information on COVID-19, visit
For the latest information on COVID-19, visit