We wanted to let you know about another type of fraud that is affecting Apple product users across the country who are credit union members. Scammers posing as Apple Tech support call saying they have information that someone from another country is attempting to break into your bank account and access your funds.
Additionally, the caller will try to convince you that, because you bank at a small local financial institution, your account is not secure, which allows those attempting to break into your account to steal your funds electronically. The next step of the scam happens when they offer to help move your funds into a "secure" account and "set a trap for the thieves" but could then move the funds back into a local bank account using software that would "secure" the funds.
This scheme is built to scare you into giving them your personal and financial information, such as name, address, social security number, and driver's license number. They even ask you to text a picture of your ID to them using your smartphone.
Tips for staying safe from this and other scams:
- Your savings are federally insured to at least $250,000, and backed by the full faith and credit of the United States Government through the National Credit Union Administration.
- No one from Apple or Microsoft or other large tech corporations will call you about your personal financial matters.
- NEVER give your personal and/or financial information to anyone, especially over the phone through calling or texting. If you are unsure about any communication with any company's phone call to you, hang up and call the company directly.
Regularly check your full credit report for discrepancies, which can uncover if someone is trying to steal your personal information and/or identity. You are entitled to one free credit report each year through Annual Credit Report.
Utilize NetBranch online banking and Mobiliti™️ mobile banking to access your credit score with Credit Sense. It also monitors your credit and alerts if there are inquiries on your credit report.