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The start of a new calendar year is an obvious time to talk about new beginnings. As a new administrative authority, the Condominium Management Regulatory Authority of Ontario (CMRAO) provides oversight of condo management companies and managers to help protect consumers in Ontario’s complex and rapidly growing condo industry.

Though my tenure as CEO and Registrar has only just begun, I must acknowledge the work that is already well underway. Even before the official launch of the CMRAO on November 1, 2017, our small but dedicated team was at work behind the scenes developing our regulatory framework and building the infrastructure that supports our operations. My thanks to the entire team for their dedication to our mandate.

The CMRAO is here to ensure that licensing standards are met, but also to provide useful tools and valuable information that helps condo managers understand and meet their education and licensing requirements. We have just developed, Do I Need a Licence? Interpreting the Definition of “Providing Condo Management Services , a comprehensive guide and a valuable tool that we hope will assist potential licensing applicants better understand if their services fall within the scope of the legislation.

We are a new organization, but we have an important role to play in the sector. I look forward to building on a strong foundation and leading the organization as we strengthen the condo management profession.

Ali Arlani
Chief Executive Officer & Registrar
Do I Need a Licence?
Interpretive Guide
Now Available
The CMRAO has developed a new resource to help potential licensees better understand the definition of condo management services. The guide is available on the CMRAO website.
The CMRAO held its first webinar on December 20, providing a wide-ranging overview of the licensing program. If you were not able to join us in December, the entire webinar (including a Q&A with Sandy Vizely, Deputy Registrar) is now posted on our website.
New Regulations and Plain Language Summaries Available
More provisions and regulations of the Condominium Management Services Act, 2015 (CMSA) will come into effect on February 1.

The Ministry of Government and Consumer Services has developed guides and charts to help you understand the recent condo law changes affecting condos, condo managers and management companies.
Job Postings CMRAO Discipline Committee
The  CMSA requires the CMRAO to handle complaints and breaches of the Code of Ethics against licensed condo managers and condo management companies. The CMRAO is currently accepting applications to the Discipline and Discipline Appeals Committees.

The application deadline is February 16, 2018 .
In the News: CMRAO Welcomes New CEO/Registrar
In December, the Board of Directors of the CMRAO appointed Ali Arlani as the new CEO and Registrar of the CMRAO, effective January 15, 2018. Please visit the CMRAO website to learn more.
Meeting Standards. Creating Trust. Building Confidence.
Condominium Management Regulatory Authority of Ontario (CMRAO)