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Message To All Family Members
 
April 9, 2020

 
Dear valuable family members,

We know you are all worried and concerned about the welfare of your loved one. Please be rest assured that we will do all we can to keep our building safe, in whatever method we have control of.

This particular week is a very challenging week to our residents and I am sure all family members as well with Passover and Easter holidays. This will be the first time in many people lifetime not having the all family together to celebrate those holly holidays. 

Please refrain from sending cards, flowers or gifts for the time being. All incoming packages and mail are spray with Lysol type product for disinfection, and stay in front on the building for 24-48 hours. I know you all want to send something to cheer up your loved one, and we do appreciate it very much.

We were contacted by few family members who were interested in donating food items to our staff members. We would like to apply to apply the same rule as above. Our staff do deserve recognition. They are a true heroes on the front line. For Easter we issued them all gift cards to Shaw/Osco market. When this crisis is over we will recognized every single one of them.

We were able to purchase enough supply of hand sanitizers, procedure masks and KN95 directly from china that will carry us for the next few months. We have limited supply of face shield and isolation gowns, and looking to acquire more of those products. We have few volunteers who made fabric masks for the employees to use outside the facility, in the public. We were able to give each employee 5 procedure mask to take home and give them to support their loved one with face cover.

We moved to more aggressive mode of separation of the residents at both facilities, and residents are spending their time in the room with frequent check up and visit by staff and activity aides. We do apply the social distance between staff members as well. All those steps were taken to minimize exposure.

Food is not a concern at all. We are getting our weekly supply from our providers and all our orders are fully fulfilled. We also increased our emergency food supply to 3-4 weeks on site as a precaution couple weeks ago and we able to provide  and follow up on all precaution. 

We are interested in hiring extra staff to support our dedicated front line employees to ensure we have enough manpower if any employee will need to be self quarantined. We had few employees that are out due to personal issue but so far the staffing is manageable to ensure quality care. If you know any displace worker that interested in a position please refer them to Ben and myself directly. 

We were updated about a new procedure to handled residents that we suspicious of having a COVID -19 exposure.  Those residents can be tested now in our facility by National Guard. I hope and pray that this will not be the case with any of your loved one.

We are in constant contact with our medical director Dr. Nedelescu and his team of nurse practitioners. They switch the visits to tele-medicine and all our nurses are communicating with them via Google Due on our nursing station cell phone. We update the team on any development. We are continue to participating in weekly briefs by DPH to stay on top of the best practices for caring for our residents.

You are more than welcome to call in, use messenger as instructed earlier, Skype, or Google Due to contact with your loved one. I know it is a very difficult time for you and your loved ones and we will do all we can to help.

We would like to wish all family members a great Passover and Easter Holiday. Its a very challenging time to the overall healthcare industry and for us as well. Lets all pray for the well being of our residents and staff members
 
Sincerely, 

Micha Shalev and Ben Herlinger
Dodge Park and The Oasis at Dodge Park