Program Updates

Automated Email Errors

Hello, Master Trainers and Class Leaders!

I hope this email finds you well.

This morning, when I did the daily updates in our database, there was an error with a date when the update was run. Because of this, many of you received an incorrect, automated email(s) declaring that your status as a Class Leader or Master Trainer was at risk or rescinded. These messages were sent in error.

Unfortunately, a bulk of these messages went to our recently trained. If you've been trained anytime from March 2025-present date and you are still in the process of conducting the required two classes after training, you are still an active, eligible facilitator. If you are uncertain about your status, please feel free to email me (ptcaregivers@iastate.edu) and I'm always happy to check that for you.

I sincerely apologize for this mistake and any associated confusion or panic. That is never my intent and I'll be quadruple checking dates in the future to ensure this does not happen again. Again, I am very sorry for the inconvenience and appreciate your patience with me as I work to correct this major error.

As always, please do not hesitate to reach out with any questions or concerns. I hope you all have a wonderful day.

Humbly,

Dr. Katie Anthony

Program Coordinator

Materials and Resources

Class Leaders

Class Leader Materials can be accessed through the ISU Extension Store (see note below) and the PTC Website.

Review the Class Leader How-To Guide for step-by-step instructions for accessing PTC materials.
Report your class series by using the 'add an upcoming class' or 'add a completed class' forms.
Find additional Class Leader resources on the PTC website, including event promotion and marketing materials
Order eBooks or workbooks for any upcoming caregiver class series through the ISU Extension Store.

Master Trainers

Master Trainer Materials can be accessed through the ISU Extension Store (see note below) and the PTC Website.

Review the Master Trainer How-To Guide for step-by-step instructions for accessing PTC materials.
Report your Class Leader Training using the Class Leader Confirmation Form at least three weeks in advance.
Find additional Master Trainer resources on our website, including event promotion and marketing materials
Order eBooks or workbooks for any upcoming Class Leader Training through the I SU Extension Store.

Note: When you set up your ISU Extension Store account, be sure to use the primary email address that PTC uses to contact you. You must be logged in to your account to access the materials and the workbook.

Powerful Tools for Caregivers

ptcaregivers@iastate.edu

https://www.powerfultoolsforcaregivers.org