Quality Connection
News and Updates for Brokers

February 21, 2024

Metallic Plan Options with the QualChoice National Network (QCNN)

Small groups now have the option to add the QCNN network to their Metallic Plan. If a group has less than 10% of their enrolled employees out of state, the group has the option to purchase our base plans with or without access to the QCNN network. Plans with the QCNN access will have a separate plan ID. A group cannot mix and match a QCNN plan with a non-QCNN plan.


If the group has 10-20% of their enrolled employees out of state, only the plans with QCNN are available. 2024 Metallic Plan rates are available in QuicQuote.

Accessing Secure Email

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires us to make sure all communications with Protected Health Information (PHI) are secured. We use the Cisco Registered Envelope System, which detects PHI in the body of outgoing email and/or attachment(s) and encrypts the message and attachment(s).

2024 Federal Poverty Level Guidelines Updated

The Department of Health and Human Services (HHS) recently released the 2024 federal poverty guidelines. These guidelines are used to calculate affordability under §4980H (the Employer Mandate) for applicable large employers to comply with the Affordable Care Act (ACA) FPL safe harbor and avoid penalties for providing unaffordable coverage. Typically, the FPL is updated in late January, so calendar year plans generally rely upon the FPL of the previous year. However, plans beginning in February or later can rely upon the current year’s FPL.

February Is American Heart Month

According to the National Heart, Lung, and Blood Institute (NHLBI), heart disease is a leading cause of death in the United States. February is American Heart Month, which is dedicated to understanding, preventing, and treating heart disease. By taking preventive measures, you can lower your risk of developing heart disease that could lead to a heart attack. You can also improve your overall health and well-being. Learn more about heart-healthy living.


The QCARE Healthy Heart Program uses evidence-based, nationally accepted practices and a personalized approach to assist members living with hypertension. The Healthy Heart Program is available at no charge to eligible QualChoice members aged 18 and older.* The program offers the support needed to help our members reach their optimal healthcare goals and stick to the treatment plan established by their doctor. Members taking part also receive a free blood pressure monitoring kit. We urge members to take advantage of this chance to speak with a registered nurse health coach as a first step on their healthy heart journey. Making lifestyle changes can help avoid problems from hypertension such as kidney disease, coronary artery disease, and stroke.


QCARE Healthy Heart Program Overview (PDF)



NOTE: Programs vary by employer group and benefit plan. Members should check with their benefits administrator.

Arkansas Flu Activity “Very High”

According to the latest report from the Arkansas Department of Health, influenza is currently at a very high level in Arkansas. QualChoice members can get the flu vaccine at any network pharmacy or provider's office. No copayment is required. Visit QualChoice.com to get more facts about the flu.


Updated Forms


Make sure you are using current QualChoice forms, please download from the Broker Forms page at QualChoice.com each time you need to use one.

View Broker Forms.

In the Media


Our Make Healthy Choices to Prevent Birth Defects article was recently featured in The Log Cabin Democrat. For more health tips and information, visit QualChoice.com/news.


QCA24-AR-H-132

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